
First - claude is my favorite and I love it. However Anthropic needs to get it together.. same issue in april - It took weeks before a human replied in the chat help dialog and they tried to dispute my requests.. i had to send more proof to the credit card company.
I was almost willing to swallow the charges because I thought at least I can give them to a few ppl that need them - nope. They wouldn't even work (on my own account either). just 3 20x gift passes at $213.67 and i've still got one charge I've not been reimbursed for..
this is maddening.
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