@ilva.bsky.social | @[email protected]

@MyFitnessPal @LogicalArthur @MFP_Ops I emailed you yesterday about some pretty glaring issues with your new release and have yet to receive a response in spite of being a Premium member. I'm sure you're swamped with feedback but you really need to be more responsive when users raise serious functionality issues

@LogicalArthur @MFP_Ops Our apologies for any problems you are having. For additional support please visit: myfitnesspal.zendesk.com/hc/en-us or send us an email to support@myfitnesspal.com. Our team is always happy to help!

Hey, @MyFitnessPal: After you released a buggy update to your Android app that orders foods in meals in inscrutable ways as part of your grand redesign, I tried to go on the web to manually fix the order. Imagine my lack of surprise when confronted with this embarrassing #bug. 🤦

@MyFitnessPal it's honestly embarrassing that you released this update without seemingly testing it at all. It's now miscalculating total carbs, showing a negative number and skewing my daily/weekly macros. Please fix this asap, otherwise what's the point of using your app?

@BFI Will the BFI Player ever finally get a watchlist feature? It's been literal years since you said you were working on it. It's maddening having to scroll through everything to find the one specific film you want to watch, is it really that hard to implement this?

I've been trying to complete a tx for a week now and need you to do something, I can't use my card and the issue started when I updated my phone number with PNC. The error message says to contact my bank and the CS rep incorrectly claims it's a merchant issue and PNC can't help

@PNCBank_Help Having issues with Visa's online payment authentication with my PNC debit card and your chat support claims to be unable to help. I've now been kicked off the chat on your website and cannot access my message history either. Can you please help me?

@Uber_Support I've just DM'd you all the details you need, hope to hear back with refund details soon

@ecce_ilva Hi there, sorry to hear about the inconvenience. Please DM us the email address and mobile number linked to your account along with the trip details. Once we have this information we'll be able to assist you accordingly.

@Uber_Support I just had to pay £6.90 parking charge to get out of LCY in addition to my £23 fare and there's nothing on the app to indicate how to get this refunded. Please advise

@British_Airways Thanks, I've just DM'd you the details, hope you can see them amongst your virtual assistant's replies

@ecce_ilva Hi there, please send us your booking reference via DM along with as much information as possible so we can take a closer look. We'll also need you to confirm your full name and contact details. We may need to ask you a few more questions for data protection. Alex twitter.com/messages/compo…

@British_Airways Several weeks ago, I returned from my BA Holidays trip which promised double tier points, but they've not been credited to my account yet. When can I expect them?

@tornari @BFI Same, it's absurd that they do the same ridiculous thing every damn year

It's taken me almost an hour to browse the website, nevermind add any tickets to my cart. Every time I click on a link there's a ten minute wait before anything happens. @bfi #lff at this rate I won't find any tickets at all. And that was after a 2 hour wait to get onto the site

Why is this so slow, been in for over 10 minutes and not been able to put a single ticket in my basket yet, wtf #LFF #lff2024 @BFI

@ThisIsAGoodFilm Seriously, I've been a member for over a decade and the past few years have always been such a shambles, it's ridiculous

Nearly 2 hours in a queue for Members is insane. Never waited more than 15/20 mins before over the last 20 years or so. #lff

@KatieSmithWong Ok but howwww? 😭😭

@kylemsnape @BFI Every damn year! 😭

Me right now noticing in waiting over an hour in the queue for #LFF and might miss all the tickets for what I want to see. @BFI

@BFI love being on the website since 8am and then 'randomly' being assigned a ridiculously large spot in the queue. Does anyone ever 'randomly' get assigned the first place? #lff #lff2024

@Vitality_UK Ultimately, Android users should get the same quality of service as iPhone users and I get the feeling that if the latter were affected, you'd come up with a fix much quicker

@Vitality_UK Just sent, however will you provide a timeline for the implementation of the fix for this issue, as requested? When googling a solution, I came across a tweet from *last June* informing you of the problem, and it's insane that you've done nothing about it since then.

@Vitality_UK trying to connect Google Fit to my account and getting this pretty bad error message, please help? Without connecting Google Fit, my headspace/fiit activity also doesn't feed into the Vitality app, rendering all of it useless

@BFI Great to finally see the BFI Player app for LG TV, any plans for adding a watchlist/queue function soon?