FNP Support

@DanishMact We are very apologetic for this kind of experience and we will make sure to turn this around, please be assured that we are working on your concern, and we will get this resolved at the earliest.

@bahadur_nishant We extend our sincere apologies for the experience you had. We've taken a note of your order number. We are getting it checked as soon as possible.

@fnp_ind have you change your tag line to “FnP-NEVER ON TIME”⁉️ Every time your customer care team calls to say they won’t be able to deliver on the chosen time slot! What do you guys even charge for then? Such casual approach! Make sure this order is delivered TODAY BY 11:00AM

@DanishMact We request you to allow us sometime to get back to you with a resolution.

@fnp_support Wen will u revert. Wats the status of refund, Can u give a timeline fr Resolution.

@NaveenG59732653 We apologise for the inconvenience caused. Kindly share your order number or contact details in DM so that we can look into it and get back to you with a resolution.

@fnp_ind @jagograhakjago @PMOIndia FNP it's not Ferns, it's Fraud, They charge for Instant delivery but deliver in 12 hours and give excuse this is wrongly showing on website. Now order cancelled but refund not received even after 72 hours though they promise for 24 hours.

@mahima697547 We extend our sincere apologies for the experience you had. We've taken a note of your details. We are getting it checked right away.

@fnp_support 9140812933

I ordered a cake from @SwiggyCares #234118040770011 but I have NOT received my order while the app shows it as delivered I tried calling the delivery partner multiple times but he didn't pick up my calls Even ur customer support team couldn’t reach him as he ignored their calls2

@mahima697547 We apologise for the inconvenience caused. Kindly share your order number or contact details in DM, so that we can look into it and assist you further.

@Swiggy @fnp_ind

@mahimaxrky We apologise for any inconvenience caused. We would request you to please tell us your concern in detail so that we may assist you in a better way.

@fnp_ind @Swiggy please see

I ordered a cake from @SwiggyCares #234118040770011 but I have NOT received my order while the app shows it as delivered I tried calling the delivery partner multiple times but he didn't pick up my calls Even ur customer support team couldn’t reach him as he ignored their calls2

@wolfnuker Please be assured that we will make sure that this gets resolved quickly for you.

@fnp_support Yes, thanks for the tracking link, very helpful.

@fnp_ind where is my order #7136872201 ??? Its still in processing and not yet out of delivery! The chat support is useless.

@Ajayesh We are very sorry to hear about your experience with us. Please be assured that we are working on the concern and will ensure this gets resolved at the earliest.

@fnp_ind @fnpsupport @fnp_support @pawangadia @IGPcom @pawangadia Please look into this matter before its too late

@fnp_ind Order #7128799901 was to be delivered on 29 March. I got a call that it's delayed by 1 day. But even today it's not delivered & there's no update as well. What will I do with the order after the event?? Very annoying and frustrating experience. @IGPcom is so much better

@Ajayesh We understand that you are disappointed with us. We're sorry to let you down. Please be assured that we will make sure that this gets resolved quickly for you.

@fnp_support Kindly check with your team. I have not received any resolution. Stop bluffing and scamming customers

@AnuragSoniDoP We are very sorry to hear about your experience with us. Please be assured that we are working on the concern and will ensure this gets resolved quickly for you.

@fnp_support But birthday is spoiled and ur chat AI say it resolve in 12hr is it professional?. Very bad service and poor customer service

@fnp_ind I ordered cake for my daughter on birthday but got broken cake .AI helping says will resolve in 12 hr .is it ok .and moreover it is not selected cake pl resolve it order I'd #71390620 sub order #7139062001 very bad service

@Ajayesh We understand that you are disappointed with us. We're sorry to let you down. We would request you to kindly check your registered email with us. We have sent you an email with a resolution. Please write back to us in case you want further help.

@fnp_ind @fnpsupport @fnp_support @pawangadia This is how you lose loyal customers Learn from @IGPcom

@Ajayesh Please check your email as we have dropped a mail on your registered email ID.

@fnp_ind @IGPcom Kindly process my full refund for the horrible experience you and your executive have taken me through

@amitchintawar Kindly accept our sincere apologies for the inconvenience caused to you. Please be assured that we are working on your concern, and we will make sure that this gets resolved quickly for you.

@fnp_support @fnpindia Your support calls and accepts that this is a quality issue but tells me that it might take 24 hours for resolution. What’s the point of B’day flowers after 24 hours have passed. This is crazy!

@fnp_ind What you promised and and what you delivered! This is supposed to be Luxe. No customer support. Automatic reply says will be back in 24 hrs. Whats the point in 24 hrs?

@amitchintawar Kindly accept our sincere apologies for the inconvenience caused to you. We have noted your concern & have started working on it already. It'll be resolved ASAP.

@fnp_support Order ID:#71378149