LJ hook

@Zurich Reported claim Tue,told 48 hrs max for drains company. Nothing.Contacted Fri -told email sent that it's urgent. Nothing. Rang 3/08,no access to existing claims out of hours! Single disabled mum with 2 disabled kids left with a constantly blocking toilet. Nice @Zurich

So @ao cares appliance cover think it's OK to leave a single mother with 2 disabled kids without a fridge for 23 days in the summer? Do NOT bother with the cover, it's terrible service 😑

So @DandG_Global think it's acceptable to leave a single mother with 2 disabled kids without a fridge for 23 days in the summer? Do NOT bother with domestic and general appliance cover, it's useless 😒

@DeliverooHelp Thanks for ruining our new years eve. Ordered groceries. 2 hrs later, finally collected by rider. Said delivered but they haven't been. And now too late to order anywhere else. A refund is inadequate as no actual recompense for the wasted time waiting and no food.

@Plusnet How do I report my phone lost and order a new sim please? I can't call the helpline as I have no phone!

@plusnethelp How can I report my phone lost and order a new sim please. Website only has a phone number to call and I don't have a phone!

@LoveCraftsCom What awful service. Ordered in stock yarn 24/8, heard nothing. Contacted today, it's NOT in stock. Zero communication from them. Refused to offer a future discount for inconvenience. Order cancelled. Won't be using them again!

@SSewcial Please tell me where your beautiful headscarf in episode 6 is from 😃

No plans are the best plans 😍 #CHILLOUT #metime

@LidlGB great price reductions! Don't staff notice this when they put the signs up? Or this is a ploy to make people think there is a reduction when there isn't?

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@LoveKnitting I'm still waiting. No despatch email, no email explaining or apologising for delay. Sent a free delivery offer from US site when I'm in UK!

@LoveKnitting 5 days after order still awaiting despatch, customer service can't tell me when it will be sent,no next day delivery to compensate. Nothing on website warning of delays. What crap service 😠

@AskHalifaxBank That's earliest the engineer can come back to fit the part. This is Halifax emergency cover I pay for and not a 'benefit' associated with an account. I've asked them to find an engineer who can come sooner, or arrange alternative accommodation - they said they'd get back to me :/

@AskHalifaxBank Have home emergency cover. Boiler broken - no heating or hot water. Need new part. Told engineer will fit it in EIGHT days!! Two young children crying with cold and none of us can wash. What crap service - so unacceptable :-/

@SouthernWater 20 hrs without water near Rock Lane Hastings on 2 hottest days of the year, no bottled water supplied?! Zero customer care.

@Specsavers - but it IS a fuss when u don't have anyone available & I have to go back tomorrow & pay for parking again - with 2 kids in tow

SHOULDN'T have gone to @Specsavers. 10 days for glasses & varifocal wrong.Have to return Weds & another 10 day wait. £280 -expect better!!!

@PockitUK 'No-nonsense banking. Straightforward, fair and rewarding' Hardly!! Still got my £ five weeks after I requested acct closed :-(

@PockitUK Still got my money over a month after I requested acct closed. Told it's closed but no £ to return. Log in and acct still open!

@butlins Been on phone for 70 mins trying to get through, and being charged for the call. Had to end callas I'm going out. Disgraceful :-(