iPilates Tracey

@AvantiWestCoast Thank you 🙏🏻

@iPilates I apologise, I'd advise waiting for a response from them for further updates as to when this will appear in your account. If you wished to escalate your comments to our Customer Resolutions team you can do so here: railhelp.co.uk/avantiwestcoas… and they'll be in touch. - Beth

So @AvantiWestCoast My qualifying Club Avanti journey has not appeared on my account, and your reply simply says this is a “widespread” issue with no timescale for resolution. I travelled in good faith to earn the advertised benefit. I now expect the journey to be credited ASAP😡

@AvantiWestCoast Yes Beth that was the first thing I did and followed up, still no further forward. Very cross

@iPilates Hi Tracey, have you contacted the Club Avanti team directly at: clubavanti@avantiwestcoast.co.uk so they can look into this for you? - Beth

Still waiting to hear from Club @AvantiWestCoast after 2 emails a week apart 🤬

Supporting the #SaveOurGreenbelt 😊cheadle-libdems.org.uk/campaigns/save… Please sign & share #bramhall

So @bt_uk broadband moved my account without asking to @EE , where I cannot now see my bill, change my package, nor do they answer the phone ! (ironic customer fail ?) How do big companies get away with such dreadful service 🤬

@EE If only it were that simple, I have BT broadband and without consultation have been moved to EE, in theory, in practice it's not working !

@iPilates Hi, if you're having trouble accessing your bill through both your EE app and online at ee.co.uk, give us a call on 150 from an EE mobile, or 07953 966 150 from any other phone, and you'll be able to speak with one of our guides for further help with this.

It’s almost painfully ironic that @EE is impossible to understand or communicate with. Spent an hour trying to see my bill without success 🤬

@btbusinesscare Managing bills would be easy if they were correct ! As mine have been wrong since February “managing” them is not as easy as your video makes out and has involved hours on chat & phone to incompetent staff 😡

Bill Analytics Bill Analytics is a cutting-edge, search-driven analytics tool. We've added it to your online account to help you better understand and manage your bills. youtube.com/watch?v=tEA_wt…

Advise to small business owners DO NOT use @bt_uk for your business because they make mistakes at every turn and then charge you for them 🤬🤬🤬🤬I’m beyond angry and I’m going to the ombudsman!

@btbusinesscare But when you mess up the bill it’s no help !

Bill Analytics Bill Analytics is a cutting-edge, search-driven analytics tool. We've added it to your online account to help you better understand and manage your bills. youtube.com/watch?v=tEA_wt…

@btbusinesscare Please send me a DM & I will forward those details

@iPilates Hi Tracey, I am sorry to hear of the issues. Can you please let me know how I can help today? If its related to a business account can you confirm your business name, address, telephone number and contact details for you. Kevin

Would someone form @BTBusiness or @btbusinesscare please contact me as a matter of urgency before the incompetence that has been shown over the last 2 months sends me over the edge 🤬 For a company in the communication business.....

@DavidLloydUK I have already spent hours on this @DavidLloydUK more than for any other organisation by a mile. Certainly will be letting everyone I know hear about how poorly your systems work in these circumstances 😡

@iPilates Hi Tracey, we're sorry to hear about your loss. Please DM us with your membership number dso we can help put you in touch with the best team to help.

When a relative dies, life is stressful for those dealing with their affairs. Most all organisations have been helpful and easy to deal . Not @DavidLloydUK though, who have been beyond terrible. Demanding the individual rejoins and not replying to emails or their own chat via app

@btbusinesscare I doubt it but will try as soon as I can 🙄

@iPilates Hi, I apologise. Could you click here: business.bt.com/help/contactus… and we'll help. Thankyou.

Terrible service from @btbusinesscare yesterday. Promised a call back and guess what? No call. Todays admin includes finding a better provider #SmallBusiness #CustomerExperience

My friend Donkey Sanctuary is fundraising for The Donkey Sanctuary. Check out their @JustGiving page and please donate if you can. Thank you! #JustGiving justgiving.com/page/donkey-sa…

Break free from CEC. A Call for a new Macclesfield led Council - Sign the Petition! chng.it/QBhK4wbz4S via @UKChange

Wow that’s a day I won’t get back @EE spoken to 4 members of staff non could help me & one was truly hopeless. 😞 Complete waste of time