afireworkdaze

here is a wholesome pic of Patrick Stump waving at me 🥹

@thameswater your temporary traffic lights on Central Rd Worcester Park aren't working, it's chaos and dangerous!

@SW_Help Thank you. I think station staff are aware. However, people travelling in to London and then back to MM will be charged 2 incompletes and you only get 3 refunds a month. People commuting every day are gonna get stung.

@AFireworkDaze Hi, thank you for letting un know, I will get this reported ^MC

@SW_Help could you get your staff at Malden Manor to pop to the printers and pop up some signs saying the tap in and out facilities aren't working? I appreciate it's a TFL issue but lots of people being overcharged for incomplete journeys, some might not notice.

@TfL hi, I've tapped in at Malden Manor and remembered people saying the readers arent working. I tapped in at 4:30. It's still not registered me as tapping in. I'm going to buy a paper ticket to my destination, but I don't want to be charged if the tap in has registered??

@GWRHelp But you allow dogs on board your trains - it's hardly my fault you are running a replacement service. That is a YOU problem! I appreciate you are just passing the info on but that seems wild. Imagine the company just leaves us abandoned in Newport. 😂

@AFireworkDaze Hi there, sorry to hear that. It is down to the discretion of the bus driver whether to allow an animal on board I'm afraid - John

@GWRHelp hi, I've just seen you're running a replacement bus service on 22nd March - if I'm travelling with my dog on the train is he guaranteed allowed on your replacement service?

@AvantiWestCoast Sorry, can someone explain why I was only approved for £19.50 when I was over an hour late?

@AFireworkDaze Hi there. The team will typically be back in touch within 28 days, but it's usually much sooner. I know they have been dealing with a higher number of claims recently, following major disruption so please bear with them. - Miles

@AvantiWestCoast hi. I was delayed on the way to Manchester on 12th and delayed on the way home on 13th. I've been approved for delay repay for the 12th (15 mins delay) but not for the hour long delay on 13th. Any help?

@AvantiWestCoast Hi, whats your turn around on appeals? I sent an appeal 15th December.

@AFireworkDaze Ok, please can you send over your claim reference, email address and postcode? - Lucy

@AvantiWestCoast I did yes

@AFireworkDaze Hi there, did you submit a delay repay for each journey? - Lucy

@virginmedia There's also a fake page following me now which is @Vmedia_Hq

@AFireworkDaze Yes, we can see there has been a few mentions of this. We will need some further details in order to raise this to the relevant teams. Please reach out to us on Facebook so we can do this 😊

@virginmedia you need to look at your automated system. Loads of us have had emails saying we are in arrears when we are not. That's extremely distressing for people. Maybe worth sorting it out and apologising. ☺️

@virginmedia I'm not really interested in discussing money I don't actually owe. It was just a message for your information for youi to flag this issue with the appropriate department. There are quite a few people in your mentions saying this has happened.

Hi there, we're sorry to hear you've received a worrying email. Due to technical restrictions on X, we're currently unable to offer further support here. If you'd like to continue the conversation on social media, please reach out to us on one of our other supported channels. We're available on Facebook, Instagram and our Community Forums.

@networkrail hi, are you responsible for the railway bridge by Worcester Park St? There has been a dead pigeon hanging from your bird proofing for over a week. It's pretty grim. Please see to it and reinforce your bird proofing so other pigeons can't get their wings stuck and die

@GWRHelp your staff on customer service were so helpful as ticket machines at Paddington are all down. Sadly can't say the same for a member of staff on your concourse. I appreciate it's a stressful time but compassion is paramount.

@InPostUK so you haven't provided any update since you said you were hoping to fix the issue over 2 weeks ago - time to admit you've lost all our parcels??

@InPostUK I know youre having issues but my parcel hasn't moved since 18th Sept and you said it would be resolved last Wednesday?

@BanquetRecords @yungblud I saw! Well handled by yourselves and Yungblud.

@AFireworkDaze @yungblud thanks for your concern. medics were on it asap.

what a night with @yungblud back in Kingston

@EastMidRailway no reservations working on your 14:09 to London from Derby. People in my seat and I can't kindly ask them to move as I can't even get there. Standing room only. Don't bother running your trolley service it ain't getting past us. 🤷‍♀️