Contact Centre Network NI (CCNNI)

The #CCNNIAwards shine a spotlight on your business and your people! As well as getting to celebrate in style, it's: ⭐Great for engagement 🏆Enhances credibility 🤩Presents networking opportunities 📢 Showcases what you do! Enter today! ccnni.com/awards

We're honoured to be recognised for our commitment to people and community. Silver in People and Culture category at @CCNNIre Awards, celebrating our diverse, customer-first team.

Huge congratulations to all the winners at last night’s @CCNNIre Awards! We’re excited to share our Belfast team was recognised in 2 categories:   🏆Gold winner Best Newcomer of the Year: Jacqueline Hamer! 🏆Joint Gold winner: People & Culture Congratulations 🙌🏻   #CCNNIAwards

What a night! Thanks to everyone who joined us at this year's #CCNNIAwards and to our sponsors for their support. Huge congratulations to all finalists & winners! Here's a message from Adrian Harvey, CEO of @Clevernelly our 2024 Headline Sponsor. bit.ly/4efSeuZ

The judges have awarded Joint Gold Winners in the People & Culture Category. Our winners are @BNPP_PF and @BudgetEnergy! @GLL – Belfast Better Customer Service Centre have won Silver. Thanks to our sponsor Elephants Don’t Forget #CCNNIAwards

Winners of Best Client Partnership are… @Firstsource Solutions & giffgaff!! Congratulations!! Sponsored by Invest NI #CCNNIAwards

Winners of the Equality, Diversity & Inclusion Award are…. @EE Belfast – BT Group!! Congratulations!! A big thanks to @ivestNI for sponsoring this category #CCNNIAwards

@FIBrus have taken Gold for the Customer Success Award! Congratulations to @NIElectricty who have won Silver! Sponsored by @PowerNI #CCNNIAwards

Let’s hear it for @Translink, gold winners of Best Advice Line / Helpline!! Shout out to @CapitaPLC PIP Enquiry Centre which has been awarded Silver! Thanks to our sponsor, @DanskeBANK_UK #CCNNIAwards

Winning Specialist Team of the Year is… @DanskeBank_UK (Operational Excellence Team). Silver Award goes to @CapitaPLC PIP (Quality Team). Thanks to @JabraBUSINESS for sponsoring this category #CCNNIAwards

We’re kicking off the company categories with the Customer Team of the Year Award Let’s hear it for our Gold Winners, @UlsterBankNI (DCA Exceptions Team) Congratulations to @Firstsource (YouFibre) on Silver. Sponsored by @Jabrabusiness #CCNNIAwards

We’re thrilled to reveal that Seosamh Malocco @PowerNI is our Gold Winner of Senior Leader of the Year! Thanks to @Clevernelly for sponsoring this category #CCNNIAwards

huge congratulations to Jonathan Kerr @NIElectricity who has won Customer Contact Leader of the Year! Esther McKane @PowerNI has claimed Silver, well done!! Sponsored by @clevernelly #CCNNIAwards

The award for Support Manager of the Year goes to… Brian Sullivan – @BudgetEnergy!!! Congratulations Sonya Simmons - @DanskeBank_uk for picking up Silver! This award is sponsored by @UlsterBankNI. #CCNNIAwards

We’re delighted to present Andrew Finn – Energia Group / @PowerNI with the Gold Trainer of the Year Award! Lisa Wallace - @NFUM Insurance has been given a Silver Award. Thanks to @UlsterBankNI for sponsoring this category. #CCNNIAwards

Put your hands together for James Young @Capitaplc PIP who has been crowned Gold Winner of Outsourced Team Leader of the Year!! The judges also awarded Silver to Jade Robinson @Firstsource Solutions Sponsored by @BudgetEnergy #CCNNIAwards

We have Joint Gold Winners for Inhouse Team Leader of the Year! Congratulations Gareth Downey @UlsterBankNI and Charlene Hoynes – @Allstate Northern Ireland! Linda Graham - @DanskeBank_uk has been awarded Silver! Thanks to our sponsor @BudgetEnergy #CCNNIAwards

Let’s hear it for our Advisor of the Year 2024, Ellie Binks @Fibrus!! Shout out to Lukasz Giblewski - @NFUM Insurance who has been awarded silver in this category. Sponsored by @cnectWales #CCNNIAwards

This year’s Support Person of the Year goes to…Emmet Crawford @PowerNI !! The judges also presented a Silver Award to Connor Scullion @Echo_MS - Congratulations! Sponsored by @CnectWales #CCNNIAwards

Huge congratulations to our Rising Star Gold Winner Caitlin Green @echo_ms. Chloe Turley @Firstsource Solutions was awarded Silver. Thanks to @Allstate NI for sponsoring this award #CCNNIAwards

The first award of the evening Newcomer of the Year is Sponsored by @Allstate NI. We have joint silver winners, Nathan Hurst @Santander and Georgia Richardson @NIElectricity. Gold Winner of Newcomer of the Year is Jackie Hamer – @BNPParibas Personal Finance! #CCNNIAwards