bolt.new help

@GiuseppePersia1 @boltdotnew It may be hiding in message requests :)

@boltdotnewhelp @boltdotnew Still waiting for the DM 🤣

Thank you to everyone who submitted to our Pi Day contest. Real ideas, real products, shipped in days. This community doesn't slow down. 3 Grand Prize winners just earned $1,000 each in Bolt credits. 10 more scored Bolt swag. See the winning projects 👇

@ngonithetechguy @boltdotnew Hey there! So sorry for the trouble. We've located your support ticket and will be responding shortly. Thank you for your patience!

I'm all for giving new tech companies a chance….but my experience getting support from @boltdotnew has been terrible. I've been a paying customer for about 5 months now. I am a software developer by trade, and I know very well that the issue can be solved within +- 1hr by someone who has the right access on their end, so this all further frustrates me. The issue is blocking me from resolving a problem in a web app I built for a client, hosted on bolt. 3 March – Ran into an issue, searched the docs and couldn't find a resolution for it. The docs then pointed me to their Discord channel (I don't use the platform, so created an account specifically to get support). I searched their Discord and couldn't find a similar issue that had been resolved, so posted my issue with detailed information on how to replicate it. 4 March – A day later, someone responded telling me I should email my issue to their support. 10 March – I emailed their support. 20 March – Only got a response from them asking if I still needed support. 24 March – I said I did, they then asked me to reiterate the issue (mind you, this was already part of this email discussion). I went ahead and did so. They then said "I've connected you with a teammate who can help with this domain issue. They'll get back to you as soon as possible." 28 March (today) – It's been 4 days since this message and I've received no feedback from bolt. The issue is still unresolved. So it's been almost a month now without this being resolved. Has anyone engaged bolt support, and what's been your experience? cc @boltdotnewhelp

[Dependency Check] Anthropic Outage: Status: Resolved This incident has been resolved. dlvr.it/TRnGWg

@joelmwakasege @boltdotnew We've sent you a DM!

@boltdotnew I have purchased a team token for USD 30 for email mwakasege@gmail.com attached are the receipts, I purchased them from email jgrantjoel@gmail.com. The issue is I fail to login into the team using my mwakasege@gmail.com and my aim was to use token in this account

[Dependency Check] Supabase: Status: Resolved This incident has been resolved. dlvr.it/TRnGRG

@Golddog9111 @boltdotnew Exciting stuff!! Shoot us an email at support@bolt.new and we'd be happy to take a look!

@boltdotnew Am building my first coin web/app. I need little support to finish it. Support me pls

Today vibe coding goes pro. Introducing Bolt v2: → World's best agents (Claude Code, Codex) → Built in backend (hosting, DB, storage, ...) → No error loops, no setup nightmares Now anyone can build without boundaries.

@HarshEntrepre @boltdotnew We've sent you a DM!

@boltdotnew its been several minutes since its showing- loading, i think website is stuck

Your company's context, now in Bolt. Introducing Connectors (MCP). Get started with Notion, Linear, GitHub, Miro, Sentry, and Jira. Connect once. Bolt reads, writes, and builds with your actual data. 🧵

@ritesh_kala @boltdotnew Shoot us an email at support@bolt.new and we'd be happy to take a look at this for you!

@boltdotnewhelp @boltdotnew The auto-cleanup does not delete anything, and I am only building the frontend on bolt anyway, so I cannot split the project.

@boltdotnew @boltdotnewhelp what do we do if the project hits its context limit and it can be compressed? Once a product becomes too big, are we just supposed to move away from Bolt?

@drabdullahijaz @boltdotnew So sorry for the trouble! We've sent you a DM!

@boltdotnew Give me my 60 usd back scammers

@GiuseppePersia1 @boltdotnew So sorry to hear about this! And definitely not intentional. We've just sent you a DM :)

@boltdotnew Too bad I was charged tokens while participating the event and I was refunded only for half of them. I wonder if it was all orchestrated for a reason.....😉

Elevated error rates on Opus 4.6 model: Status: Investigating We are aware of elevated errors with Claude Opus 4.6 and are monitoring the situation. status.claude.com/incidents/b980… Affected components * Anthropic (Degraded performance) dlvr.it/TRkNZC

@OboEugene41075 @boltdotnew Hey there! We've located your support ticket and will be responding shortly. Appreciate your patience!

@boltdotnew I bought eugeneobo.com through your platform. 9 days, no support response. The domain is stuck pointing to your old servers and I can't fix it myself. This is blocking my business launch. Please help.

Elevated errors for Claude - specifically Opus models: Status: Monitoring Update from Anthropic: A fix has been implemented and we are monitoring the results. Mar 25, 2026 - 15:37 UTC status.claude.com/incidents/9qwp… Affected components * Anthropic (Degraded… dlvr.it/TRhgF5

@joeldowns @boltdotnew So sorry about this and happy our team could get this resolved for you. Please let us know if you need anything else!

@boltdotnew How can I get support? I contacted your support email a week ago because I can't push my site, and got no (non-AI) response. I am a paying member.

@ruark @boltdotnew So sorry about this! We've just sent you a DM.

You know @boltdotnew is an incredible stack of tools... but their customer support is lacking. Discord is chaos and cant help with account/billing issues. Email based support is triaged by an AI and potentially gets escalated to a human. Now 48hrs have gone by and Im still unable to pay them money :-/

@dlucian @WatchThisfr @boltdotnew Apologies for this inconvenience and happy to hear this has been sorted out. Please let us know if you need anything else at all!

@WatchThisfr @boltdotnew @DhruvalGolakiya @sulco That's rough. 24h of downtime with no clear answer is stresful. for next time, an uptime monitor can alert you the moment your site goes down so you're not discovering it hours later. I run monitive.com, happy to help if you need a hand

Woooo, Bolt is 4,000 PRs old today!!

@sisphss @aryyy0520 @boltdotnew So sorry you're running into this! If you’re still seeing the “Thinking”/stuck state, please email us at support@bolt.new with your project URL and a screenshot of what you’re seeing (plus any error IDs). We’ll get it in front of the team and take a look!

@aryyy0520 @boltdotnew Was trying to scaffold a simple landing page for an ev company

Is bolt.new dead or something ? its been hours

@Liveyourchi @boltdotnew We are sorry to hear you're running into issues! Please send us an email at support@bolt.new and we will get this resolved for you right away.

@boltdotnew Thank you for attending i have tried the solutions but my tokens are spent fixing auth and image issues

Did something in @boltdotnew break in the last few weeks . I have experienced nothing but errors with authentication, transfer even a simple image upload from the database is placed incorrectly. Please do better for your customers

Pages API, Pages Builds and Workers Builds issues dlvr.it/TRZvZZ