Uber Support

@TRV280 ¡Hola @TRV280! Queremos asegurarnos de que recibas la asistencia que necesitas, así que te escribiremos por mensaje privado para ayudarte a resolver lo que ha ocurrido.

Compré una pizza en @dominosmx @Uber_Support, y no trae casi nada de harina, ni siquiera se puede tomar una rebanada porque no hay nada de base.

@vcooop3 نحن نتفهم استيائكِ بسبب مافعلة السائق، لا تقلقي نحن هنا للمساعدة. يُرجي العلم أنه قد تم الرد عليكِ من خلال الرسائل الخاصة، يرجى مراجعتها.

@Uber_Support لم يتم حلللل المشككككلة ابغى شخص اتكلم معه ......

@Uber_KSA لو سمحتو اجريت مشوار حسابي كان 18 قلتله معي 50 عندك صرف قال لا قلت انتظر لين افتح stcpay قال هاتي ال 50 وانا اخليك لك 32 ف المحفظة والله العظيم هذا اللي قاله ،، بعدين يوم افتح التطبيق ماجاني ف المحفظة شي 00 و الحل ..؟؟

We understand the inconvenience this error message has caused and would like to investigate the matter further. Please send us a DM with the email address and phone number associated with your account. Once we have these details, we will be able to review the issue and assist you accordingly.

@Uber I have this error message. I need help.

@mindthegap101 We understand how frustrating this must be and would like to look into this to assist you further. Please DM us the email ID and phone number associated with your Uber account, along with the order details. We hope to hear from you soon. twitter.com/messages/compo…

@UberEats how do I talk to someone? Order missing, daughter gave driver code, driver entered code but did not have her order only someone else’s pizza Not her burger, now the help chat says resolved but she has no food

@tigerdriver1988 We truly understand your concern and appreciate your patience. We’ve sent you a DM to assist further, kindly check it at your convenience. twitter.com/messages/compo…

This is absolutely ridiculous. Was late to work because your driver decided to accept my ride and then pull off for lunch at McDonald which added another 10 mins to the trip. @Uber allowing this is insane. I’m demanding a refund. Was more focused and on her food than my ride.

We are sorry to hear about the delay and the experience you had with your order. It is certainly not our intention to have you waiting that long for a meal, and we would like to look into this further for you. To help us investigate what happened, please send us a DM with the email address and phone number associated with your account along with the order details. We want to make sure this is addressed properly for you.

Ordered food with @UberEats and my food won’t be delivered for 1hr 15 mins and I’m suppose to be okay with that? Who eats cold food? Big cancellation lol, easiest decision of my life

@basmah59562850 وعليكم السلام، بسمة. تسعدنا مساعدتكِ. لقد تم الرد على استفساركِ من خلال الرسائل الخاصة، يرجى مراجعتها.

@Uber_KSA @AhmadWw35927118 ارسلت ع الخاص ارجو الرد وحل مشكلتي

انطلاقاً من التزامنا بالحفاظ على صحتك وسلامتك نُقدِّم اليوم معياراً جديداً للحفاظ على السلامة.

@Willvrj Olá, @Willvrj. Queremos ajudar com isso, mas não conseguimos o contato com você por aqui. Faz assim, segue a gente e manda uma mensagem. Vamos precisar de alguns dados.

Absurdo a @Uber_Brasil @Uber_Support fazer 2 cobranças duplicadas e o suporte é uma i.a que nada resolve.

@naif_01119 يؤسفنا السماع عن تلك المشكلة بحسابك, نايف. نحن هنا من أجلك. لقد تم الرد عليك من خلال الرسائل الخاصة، يرجى مراجعتها.

@Uber_KSA السلام عليكم انا غيرت جوالي من القديم للجديد ونقلت احسابي لجوالي الجديد وجاني ايقاف بسبب حساب متكرر أرجو إعادة تشغيل حسابي علما اني معكم 5 سنوات دون مشاكل وحصلت على 100 تقييم خمس نجوم

Thank you for reaching out and letting us know your concern. This is certainly not the level of experience we want our customers to have. We want to help you in the best possible way—please share the email address and phone number registered with your Uber account via DM, along with the order details, so we can look into this further. We hope to hear from you soon.

@UberEats I’m trying to make a complaint about a delivery and the app is sending me into a never ending loop. Pls help. I never received my food.

@Orl_4NDO Hola, recuerda que estamos para apoyarte. Te hemos dejado un mensaje privado para continuar con más detalles sobre tu solicitud. Nos vemos allá.

@Uber_MEX te vas mucho alv regrésame mi dinero. Yo no voy a pagar 2 veces por el mismo puto viaje @CondusefMX esto no está permitido

@Andreeaajim Hola, recuerda que estamos para apoyarte. Te hemos dejado un mensaje privado para continuar con más detalles sobre tu solicitud. Nos vemos allá.

@Uber_Support ¿Podéis confirmar que esta cuenta (@Ask_Uberdesk) es oficial? No voy a enviar mis datos a cuentas no verificadas. Necesito que reviséis mi caso directamente vosotros.

@Uber_Support Me habéis cobrado por un viaje que nunca se realizó. El conductor no me recogió pero marcó el trayecto como completado y además subisteis el precio. Ya he reclamado por la app y solo recibo respuestas automáticas. Necesito una solución real.

Thank you for reaching out and letting us know your concern. This is certainly not the level of experience we want our customers to have, and we sincerely apologize for the inconvenience. We want to help you in the best possible way—please share the email address and phone number registered with your Uber account via DM, so we can look into this further. We hope to hear from you soon.

You guys really suck @UberEats saying I can’t get a refund when my food was taking out of the bag and just sitting outside is crazy.

@chrislouwshow Sorry to hear about the trouble. Kindly note that we've responded to your concern via DM. Please check.

@Uber_Support waiting 90 min for some burgers, and then being pointed to your maze of clueless robots it’s about par for the course for your insane greed. That was my last Uber Eats order, come hell or high water. Your shameless profiteering is disgusting.

@Lolyourmomisg4y ¡Hola @Lolyourmomisg4y! Nos pondremos en marcha a revisar lo sucedido, te pedimos que sigas nuestras redes sociales para poder darte una mejor atención y envíanos un DM con tu información. Estamos aquí para ayudarte.

@Uber_MEX me apoyan por favor el conductor inició mi viaje sin estar en la unidad y no puedo cancelar el viaje

@martugraham Hola @martugraham, nos gustaría revisar tu caso de cerca. Para que podamos conversar, síguenos y envíanos un DM explicándonos exactamente lo sucedido. ¡Estamos listos para escucharte y darte una solución! twitter.com/messages/compo…

@Uber_ARG necesito ayuda con un reclamo, les mande mensaje directo

@Betiguinho Estamos muy atentos a tus comentarios. Para brindarte un soporte más personalizado y acompañarte mejor, te hemos enviado un mensaje privado.

@Uber_Chile algunos conductores de uber no salen leer o son choros , les dices que hay calles cortadas y otras cerradas . Le entregas las opciones para llegar mas rápido pero hacen todo lo contrario ahi esta el pastel 20 mnts encerrado sin poder salir de un pasaje

@FuegoNEgo Seeing a charge for a ride you didn't take is concerning, and we want to look into this billing issue for you right now. Please send us a DM with your phone number, email address, and the charge details, so we can take a closer look. twitter.com/messages/compo…

@Uber give me my money back! I didn’t take a ride and y’all took my money. Yall stole from my account

@juscelinokuetc Olá, @juscelinokuetc. Boa tarde! Compartilha mais informações sobre a sua solicitação pela DM. Aguardamos o seu retorno. twitter.com/messages/compo…

@cejotacomenta Estou ha mais de um mes esperando a merda da @Uber_Brasil estornar uma cobrança feita em duplicidade. Tentei resolver com eles, ignoraram o extrato bancario enviado. Tive que abrir procedimento no @proconspoficial e os merdas seguiram ignorando.

Quando foi que andar de Uber ficou tão rui assim?

@vvvvno88 نحن هنا لمساعدتك. تم التواصل معك عبر الرسائل الخاصة، يرجى مراجعتها.

@Uber_KSA @13azooz13 اتمنى تردون ع الخاص للضروره القسوى

كيف اقدم شكوى ضد اوبر @cpaksa @Uber