Post

Can't help but feel like your agents are scared to talk to me because they can see I've been ignored and lied to for months....
Maybe @Ofcom would like to know more about you breaking your customer guarantees, your SLAs for customer contact and your poor quality network.
English

@flynnbo25 @Ofcom @O2 @O2 I have now spoken to one of your lovely advisors. Your advisor was VERY kind and understanding.
However - she was unable to help due to your policy and has just given me another escalation. Just let me cancel my airtime and goto (the competent) @EE while I pay for my device!
English

@flynnbo25 @Ofcom @O2 @EE @O2 you are now LYING to me!
You've told me that my issue has been resolved to Stop the clock on the complaint I've had running since November - however when I spotted that Nothing Has changed - and opened the network checker. I see this message!
DISGUSTING! LET ME LEAVE!
English

@nuclearmole @Ofcom @O2 @EE Disgraceful @O2 how long do you have to keep your unhappy customers trapped in their contracts when you can't provide the basics, your service is less then woeful. @Ofcom please can you help @nuclearmole surely it's time for you to step in with an unresolved complaint from Nov?
English

@flynnbo25 Hi Sharon, what's happened exactly? Please drop us a DM with more info, we want to help you. twitter.com/messages/compo…
English
