Sharon

@LancasterCC I filled in the same form again & the same happened if you message me privately, I will send you the screenshot. Rest assured, all the bins are still out on the street where they've all been since last Wednesday PM, full, regardless of what the refuse collector tells you.

@flynnbo25 Hi Sharon, if your bins have been missed on their collection day, please report it via My Account here: lancastercc-self.achieveservice.com/en

A quick reminder that household waste and recycling collections will be unaffected next week by Easter Monday bank holiday. Please place them at the kerbside by 7am on your normal day of collection. If ever in doubt you can view your collection calendar at lancaster.gov.uk/bins

@LancasterCC I filled in your form last Thurs. But your form wouldn't allow me to send it. It said missed bins would be done within 3 days so I couldn't send it. No.3 reported it today she was told no-one had their bins put, which is a total lie we all did. I've cctv proof & access was ok.

@iomsteampacket, any chance you sort out your issues with booking a trip using a Samsung Android phone? Looks like all essential cookies are locked so I can search but can't see prices or book, it errors constantly.

@BBCBreakfast @bbcweather, why is it BBC North West local weather have not acknowledged storm Debi & saying its going to be blustery? It's blowing a gale here already...

@O2 @nuclearmole Let me guess they will reply a time or possibly two, then disappear into the ether again, having done absolutely nothing but give you a moment of hope that someone @o2 gives a s***

@nuclearmole Hi Jack, please could you drop us a DM with your O2 mobile number so we can check into this for you? twitter.com/messages/compo…

@O2 are you even trying anymore!?! Just fix something? Anything? Or maybe just reply to a message? Or compensate your customers for your terrible service? Or not send me false messages, lying that you've resolved things? Give me a refund and let me goto (the competent) @EE !

@nuclearmole @Ofcom @O2 @EE @CommsOmbudsman @O2 my cancellation of 2 contacts pending, based on your abhorrent treatment to @nuclearmole & not following the Ombudsman award & @Ofcom findings. I talk to alot of people in my days work up & down the country & these kind of facts speak volumes about your conduct.. pay up @O2

@flynnbo25 @Ofcom @O2 @EE @CommsOmbudsman So…. I today sent a note to the comms ombudsman - I’ll share it attached, removing names. This experience really shows @O2 for the org they are: Proficient in failure, a woeful customer experience, a terrifyingly incompetent complaints proceedure, and flagrant lies abound.

@O2AcademyBham @TheReytons you need to sort your capacity out tonight, people are being crushed and leaving, it's not safe, there's no ventilation and there's too many people.

@O2 It's @nuclearmole. You need to help please.

@flynnbo25 Hi Sharon, what's happened exactly? Please drop us a DM with more info, we want to help you. twitter.com/messages/compo…

@Ofcom Thank you

@flynnbo25 Hi there, if your complaint hasn't been resolved within eight weeks, you may be able to take it through an alternative dispute resolution scheme. Please see our advice here: ofcom.org.uk/phones-telecom…

@flynnbo25 @Ofcom @O2 @EE It's ok... I have a complaint with the communications ombudsman - 14 entires of evidence of poor service and counting ranging from November 2022 and counting.

@flynnbo25 @Ofcom @O2 @EE Lol amazing @O2 - I said I wanted to upgrade rather than complain on your phone directory... Pooof - straight through to an operator. Nice to see the priorities are ripping people off. Scam artists....

@nuclearmole @Ofcom @O2 @EE @O2 your embarrassing.

@flynnbo25 @Ofcom @O2 @EE No words.

@nuclearmole @Ofcom @O2 @EE Disgraceful @O2 how long do you have to keep your unhappy customers trapped in their contracts when you can't provide the basics, your service is less then woeful. @Ofcom please can you help @nuclearmole surely it's time for you to step in with an unresolved complaint from Nov?

@flynnbo25 @Ofcom @O2 @EE @O2 YOUR PHONE LINES ARE LITERALLY PUTTING THE PHONE DOWN ON ME. YOUR WEB CHAT IS "BUSY" AND YOUR SOCIAL MEDIA IS TOO BUSY MAKING STUPID MEMES. WHY WONT YOU SPEAK TO ME @Ofcom please help me I am so sick of O2

@O2 Answer the phone. Stop posting crap and reply to some messages. Help someone for gods sake.

@flynnbo25 @Ofcom @O2 @EE @O2 you are now LYING to me! You've told me that my issue has been resolved to Stop the clock on the complaint I've had running since November - however when I spotted that Nothing Has changed - and opened the network checker. I see this message! DISGUSTING! LET ME LEAVE!

this is very cool. big love to @chibi_unity for using our song “hometown” in their audition for @AGT ⚡️

@flynnbo25 @Ofcom @O2 @O2 I have now spoken to one of your lovely advisors. Your advisor was VERY kind and understanding. However - she was unable to help due to your policy and has just given me another escalation. Just let me cancel my airtime and goto (the competent) @EE while I pay for my device!