⚠️ *UPDATE 10/12* Due to a signalling problem between Reading and Virginia Water trains have to run at a reduced speed on all lines. Train services may be cancelled, delayed or revised. Disruption is expected until 13:00 10/12. southwesternrailway.com/disruption

@SW_Help Gosh.. 😫😫 I know it’s not your fault.. but you guys ain’t half having problem with this line are you.. I was late to work pretty much everyday last week.

@SW_Help I’ve had to use the delay repay system a lot recently. It’s not that great. Why doesn’t it save your season ticket info? Even in the same session when submitting multiple claims (sadly I do this often) I have to upload the photos each time, re-enter the ticket numbers.

@SW_Help All trains apppear to have been cancelled as we were kicked off at Ascot and there’s nothing coming anytime soon...

@SW_Help This also happened on Sunday. To get to Woking from Bracknell was nearly 2 hours. Why weren't you telling people that they could go via Wokingham/Guildford and the journey was an hour???

@SW_Help And now a level crossing barrier hit by car between Egham and staines

@SW_Help 1100, 1300... Coming up next, 1500, 1800, 2100, end of service!

@SW_Help Waited to get on a very late train. Now on the train and am told my journey is terminating half way to where I want to go. Is there a reason why you wait until we’re on the train before you tell us this? Happens frequently

@SW_Help combination of the signal problem and the level crossing problem means I’ll be over an hour late this morning as the connection was allowed to go in front at Staines. Pay so much money for such a shoddy service from @SW_Help and @networkrail - and a 2.7% increase!

@SW_Help This is ridiculous, signal problems, faulty trains, strike and no clear updates - all these ‘perks’ for such an expensive service.

@SW_Help What happens when You try running on a knife edge. The "service" is sh#t on a non strike day. One major incident (like the platforms going down at Waterloo) the whole lot will collapse.

@SW_Help So looks like another miserable journey. Need to look into small claims to get season ticket money back

@SW_Help @SW_Help - what do you think about your level of service?

@SW_Help 😒 SWR adding cherry on top !!