After so many years with @OctopusEnergy .. might be time to go. Turns out they moved us off Agile - without consent - five months ago. All that effort load shifting into low cost periods, charged full rate - gutting. £600 down. (And Octopus profiting nicely on the margin)
@GSElecHighway mobile apps are always a terrible experience for car charging - I'm really disappointed your sites penalise the user for using contactless payment methods - hope you change this
UPDATE: We're aware of an ongoing issue affecting a small percentage of voice services and are working hard to fix it. Data services are unaffected. We're really sorry if you've been affected by this.
With our Cheshire Police and Crime Commissioner @danpricelab and Frodsham @cwaclabour Cllrs listening to residents' concerns and ideas for policing and community safety @LucyRSumner
@milliesadsieee@LNRailway LNR will no doubt use train arrival data to deny you delay repay but surely you are justified in claiming with the additional time taken to leave the station? if your tweet was sent from the queue then that was 15 mins after scheduled arrival
@LNRailway the 7.47 LBX to EUS was delayed just shy of delay repay. To make it worse you have tickets inspectors waiting on the platform causing huge queues of people who just want to get to work and are late. Why not have them on the train so they can check during the journey?
@Tanni_GT Hello Tanni - I am just trying to call through to the London Kings Cross team leader to make them aware of this. Apologies this is happening - We should have someone with you shortly ^Libby
@ThreeUKSupport There’s no point in us calling as we have done so 10+ times without resolution. Could you confirm the postal address for customer service? We’ll move forward in writing so there are records etc.
@ThreeUKSupport fraud on our account - we ordered a phone, you cancelled its delivery, didn't tell us, now we're being billed on a device plan for something we never received. 10+ calls to customer service, not resolved. what is the correct team to escalate to?
@ThreeUKSupport After 10+ calls without resolution we have no faith in your processes. You continue to send threatening emails demanding payment for something that was never delivered to us. Why don’t you call the account holder to sort this out? Can provide details via DM.
@jdp80 Hey there - we're sorry to hear this. We'd recommend ensuring a complaint is raised on the account, this will then be dispatched to our Device Finance complaints team who will get in contact with you directly. To raise a complaint, pop through here; bit.ly/2W1nlZb. -Kate
Something super weird happening right now: just been called by several totally different media outlets in the last few minutes, all with Windows machines suddenly BSoD’ing (Blue Screen of Death). Anyone else seen this? Seems to be entering recovery mode: