Uber Support
2.9M posts

Uber Support
@Uber_Support
Official support handle for @Uber. Lost something? https://t.co/qdye6SPz9y
Beigetreten Eylül 2014
4.1K Folgt791.9K Follower

@S_Midzy Bonjour, navrés d'apprendre cette situation.
Afin de vous assister au mieux, pouvez-vous nous partager l'adresse email et le numéro de téléphone associés à votre compte en DM, s'il vous plait ?
Français

@UberFR_Support Je passe commande sur uber eat le poulet n'est même pas cuit et vous refusez le remboursement ?
Français

@ceddyk We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with your phone number and email address along with more details about the issue. We'll be looking forward to your response.
English

@UberEats what a joke. driver shows up an hour late with food that is Ice cold because he mismanaged his time and delivered other orders first after picking my food up. Even though I live 5 min from restaurant.

English

@evleaks Hi Evan, this does not look safe. Please DM us the related account and trip details if you'd like us to look into this.
English

@PupDaz2791 We understand this must be uncomfortable and concerning. We’d like to look into this for you. Please share your registered phone number, email address linked to your Uber account, and the order details via DM, so we can assist you further. We look forward to hearing from you. twitter.com/messages/compo…
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Cheers @McDonalds @UberEats what a code to have on my receipt last night !. To rub salt in the wound iv got gut rot today, can’t get off the loo

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@Uber 5 years ago my account was deactivated for Duplicate accounts. I accept responsibility and am ready to improve. Can I take a quality course or work under probation to prove my commitment? Please review my request - I really value driving with Uber
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@aquela_cba Hola @aquela_cba, leímos tu solicitud con el viaje. Síguenos en @Uber_Support y escríbenos por DM, los detalles. Te esperamos. twitter.com/messages/compo…
Español

@Moewsle We appreciate your patience. We have shared a resolution via direct message and request you to kindly check your inbox. Thank you for your understanding.
English

@WillJay_23 We regret the inconvenience caused. To better assist you, please provide the phone number and email address linked to your Uber account via DM, so we can assist you further. We'll be looking forward to hearing from you. twitter.com/messages/compo…
English

@Uber this isn’t customer service!!! Your agents aren’t even speaking to anyone and there isn’t a number to call. This driver never came to my home and completed the ride. I got in trouble at work and this is all you say? This isn’t right! Fix this!!!! @Uber_Support




English

We understand how disappointing it is to receive your order in this condition. To help us address this immediately, please DM your registered email address, phone number, and order ID. This will allow us to look into the order and get back to you as quickly as possible. Please note that by reaching out to us here, you are connected with a live agent dedicated to resolving your concerns. We are committed to making this right for you.
English

@UberEats Ordered a pizza through Uber Eats and it arrived completely destroyed, with all of the toppings stuck to the box and the base ruined. Absolutely appalling quality and not even edible. The customer service is useless, can't to call anyone, the chatbot leads to dead ends.
English

@NiketRa28935664 We understand your concern. To help us assist you further, please share your registered email address and phone number linked to your Uber account via DM along with trip details. We look forward to your response and are here to help. twitter.com/messages/compo…
English

@Uber make sure you do a background check of your drivers.
Today when I booked a ride and sat in for the ride, the first thing your driver ask me was a sensitive political question in a quiet condensing tone which made me very uncomfortable.
I’m not booking again with you guys.
English

@MillerWade18741 Sorry to hear about this, Wade. Please follow the steps mentioned here: goo.gl/h6dy81 to get connected to your driver ASAP.
English

@Uber_RSA your driver has taken a parcel if mine meant for delivery.
I logged it in the app but havent gotten a response from the driver.
Please assist
English

@_fuego98 We're sorry to hear about this. Please DM us more details about your issue along with the mobile number linked to your account and order ID, so that we can assist.
English

@Newcity1249415 @TsikaSamuel @UberEats You both could not read sarcasm even if it slapped you in the face
English

@Basania6 We regret the inconvenience caused. To better assist you, please provide the phone number and email address linked to your Uber account via DM, so we can assist you further. We'll be looking forward to hearing from you. twitter.com/messages/compo…
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@Uber_Support @zuko497472 Greetings, may you help me with my Uber account, i put the license that was already expired now its keep on pending and i am not able to change it,
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@EmmaEmm01290379 Thank you for reaching out. To assist you further, kindly share us the phone number and email address associated with your Uber account via DM, as well as more details of your concern, so we can assist you accordingly. Looking forward to your response. twitter.com/messages/compo…
English

@Uber @wayve_ai @NissanUSA I paid for a reserved trip in Montreal/Quebec, but it's not showing in my app. Please help.
English

A big step forward for autonomous mobility in Japan 🇯🇵
Together with @wayve_ai and @NissanUSA, we’ve announced our Tokyo robotaxi pilot with a safety operator in 2026. The all new Nissan LEAF will be powered by Wayve’s AI Driver and available exclusively on Uber.
The future is here.
English

Entendemos que esta situación es importante para ti y queremos ayudarte a revisarlo. Te pedimos que te comuniques con nosotros a través del siguiente enlace, donde podremos atender tu solicitud con atención.
spr.ly/6012B6XURm
Apreciamos tu paciencia y estamos aquí para apoyarte.
Español

@pedrocarrara_ Queremos ajudar com isso, mas não conseguimos o contato com você por aqui. Faz assim, segue a nossa página e chama a gente na DM. Vamos precisar de alguns dados.
Português

That’s definitely not the kind of service we aim to provide. We’d like to look into this urgently. Could you please share your email address and the mobile number linked to your Uber account via direct message, so we can investigate and assist you further? Thank you for bringing this to our attention.
English

@AsToldBySweets Thanks for reaching out to us. Could you please share your email address and phone number associated with your Uber account via DM? So that we can assist you further. Hope to hear from you soon. twitter.com/messages/compo…
English

@UberEats again why are yall letting people make stops with my food? An hour ?!?
English

@elfr0do @elfr0do, cuentas con toda nuestra disposición para apoyarte Te invitamos a seguir nuestra cuenta @Uber_support, e intenta enviarnos un mensaje al DM, para darte el soporte adecuado.
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