Jack Conway, W5JHC

Hey @Starbucks 2day the car in front of me paid for my drink. I asked 2 pay it forward but no one was behind me. I said anyone inside or can I buy a gift card to be swiped. I was told sorry we can’t do that as a car pulled up they said I couldn’t pay. Soooo lost. So fail. Why

@netflix it would be great if you would appeal to some of us that travel so we don’t have to mess with this every time. Same firestick.. you got my account right. Just… total miss.

@AmericanAir when a plane is in the air for an hour going to a gate.. how hard is it to move a plane out of the way before the next one is supposed to pull in that spot. You’re in the airline logistics business right? Last three flights have been pretty bad lately.

Hey @AmericanAir dfw 303 would like their flight attendants added back to our 3 hour delayed flight so we can get to our destination.

Hey @CarnivalCruise someone tell Vista their onboard chat isn’t working right now….

Hey @VerizonBusiness make it easier to get in contact with your sales team. 7 sub menus later you ask for account info. I want a person to manage all my accounts.

@AmazonHelp That just makes me contact ups. That’s not a me problem.

@jackconway Thanks for this information. Please reach out to us here: amzn.to/NAContactUs, so we may look into this with you. -Christie

@amazon stop telling me my address is wrong. @UPS needs to update their system. What I entered is correct. @FedEx has got it figured out already and @USPS too.

@AmazonHelp Many times, but not sure why that’s my problem. You are the one using them to ship things, not me. Unless I’m missing the part where I can pick the shipper. I put my address in and after a while your system kicks a note saying a carrier says your address is wrong.. and it’s ups.

@jackconway We're sorry to hear this! Just to clarify, have you had a chance to reach out to the carrier for more information on this delivery? You can find their contact details here:amzn.to/46icxUG. Let us know! -Renee

@Ubiquiti I made an overnight order Thursday and you killed it Friday night. REALLY needed that Monday am.. How can we get that order un-killed and overnighted?

@UPS I’ve replied a few times already. Guessing this is broken too?

@jackconway Hi Jack, I'm sorry you're having issues with delivery. We can look into this for you. Can you send us a DM, with your tracking number, full address, and phone number?-Stacey twitter.com/messages/compo…

@UPS you did it again and held a package bc your address database isn’t up to date a year after I’ve been in this house and registered online. Also you didn’t reach out after your last message and my reply. Sooo good job? Pfft. #GetItTogether

Fun time w JOTA!

@AmazonHelp Yes replied to ups. Waiting for them to figure my address is correct as I entered it.

@jackconway Hello. Just to confirm, are you having an issue with a recent order? -Josh

Hey @UPS my address is correct. Stop telling @amazon it is not. Call the @USPS and figure it out. @Apple and @Google know my address.

Nothing like gridlock at dfw… sigh. Planes are supposed to fly not be stuck in a traffic line…

Hey @AmericanAir once again flight home hosed by plane problems… please spare me the canned sorry reply. Maybe get new planes?

@AmericanAir Ya wasn’t really a gate problem, but good canned response.

@jackconway Our team works hard to make sure every plane's in great shape, and we're sorry for any wait at the gate. We'll have you on the way asap.

Hey @AmericanAir maybe u shouldn’t put passengers on broken planes.. no ac ain’t a joke. Triple digits in Texas even. Worse is when the ground crew is on break and u can’t get off the plane. Maybe you can figure that one out in a meeting? And have that meeting on plane wout ac.

Hey @amazon when your home and ur blinks show no delivery and ur delivery company said they were there.. find better delivery companies. XPO fail. Sigh.