Shijith Thamaraserry

71 posts

Shijith Thamaraserry

Shijith Thamaraserry

@thamaraserry

Pune, India Beigetreten Aralık 2015
115 Folgt21 Follower
Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@Maruti_Corp @Maruti_Care Very poor experience with Swift service pickup. No prior communication, driver had no ID proof, and zero response from service center calls/WhatsApp. How can customers trust this process? Need better professionalism. #MarutiSuzuki
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Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@pumaindia I am tagging you here because this return pickup is for a PUMA order. The courier partner @delhivery has incorrectly marked the shipment as “customer not available” even though the agent entered my society and spoke to me. Requesting your support to resolve this and arrange the pickup properly. AWB:2667272272630
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Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@delhivery For clarity: I called the agent multiple times after he entered the society. He spoke to me and said he forgot to come for pickup and would come at 6 PM. Despite this, the shipment was later updated as “customer not available,” which is incorrect.
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Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@delhivery Very disappointed.Your pickup agent entered my society after I approved the entry,The shipment has now been updated with a false status saying “customer not available.”Please ask agent not to update incorrect statements and investigate this negligence.AWB:2667272272630
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Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@AmazonHelp Thank you for the response. I have sent a Direct Message as requested for further assistance.
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Amazon Help
Amazon Help@AmazonHelp·
@thamaraserry We’re sorry for the inconvenience caused with your order. We would like to escalate this issue for further review. Please reach out to us via Direct Message, and we'll do our best to assist. Further, please don't include any personal or account information. -Kajol twitter.com/messages/compo…
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Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@amazonIN @AmazonHelp I am requesting Amazon’s support for a return/refund exception for my recent purchase of the Z9 Pro water purifier (Order No: 407-7618851-4841941). During the official installation visit by the AO Smith service executive, my water source was tested and found to have a TDS of 70 ppm. After checking this, the executive himself advised not to proceed with installation, explaining that RO purification at such low TDS would over-purify the water, remove essential minerals, and may cause health concerns if used regularly. Only after this professional assessment did it become clear that the product is not suitable for my water source. On the product page, there is conflicting information: •Specifications mention suitability for 200–2000 / 500–1999 ppm TDS •At the same time, it prominently claims “Healthy purified water, no matter the source” and shows municipal water usage This combination reasonably led me to believe the purifier would be compatible with my municipal water supply. Since this is a product–water source compatibility issue confirmed by the brand’s own installation executive, a replacement of the same model will not resolve the problem. The product was opened only as part of the authorized installation process, not due to misuse. I am therefore requesting Amazon’s consideration for a one-time return/refund exception, as the issue arose due to technical incompatibility and unclear suitability communication, not buyer negligence. I have been a long-standing Amazon customer and hope this can be resolved fairly.
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Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@IndiGo6E I completed web check-in for 4 passengers but received boarding passes for only 2. Despite multiple attempts and wasted time with customer care, the issue was unresolved until they manually checked us in. Please clarify why this happened ?
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Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@Ask_Spectrum I’m no longer a Spectrum customer, but I still keep receiving service updates. Please remove my number from your system. would appreciate your help on this. 🙏 SR# SR25085232371
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Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
could you please justify—what exactly is the purpose of this ticketing tool? If tickets are opened and closed automatically without resolving the issue or confirming with the customer, what value does it serve? This is my complaint number - 31-1000006576697. Please call
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Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@Airtel_Presence Every time we raise an issue, a ticket gets created and then closed automatically without even confirming with the user. What’s the point of this process? Either fix the issue properly or stop this meaningless ticketing system. #Disappointed #Airtel
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Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@JioCare No call, no response -pathetic service! You charge a service fee, promise a connection, and then vanish. Agents never turn up, and customer is left chasing.Small amount, so people ignore it — smart business model to make money by fooling users!
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Shijith Thamaraserry retweetet
Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@JioCare How many times will you ask for the same details? I’ve already shared everything I received -booking ID, reference number, and my mobile number. Still no call, no action. Every time you ask me to DM, but nothing moves. Why can’t you call and resolve the concern directly?
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Shijith Thamaraserry
Shijith Thamaraserry@thamaraserry·
@JioCare Ordered a choice number by paying 500. Got an SMS with agent details for sim delivery, but the agent says he no longer works with Jio. Called customer care 4 times,every time I’m put on hold and transferred endlessly without resolution. This is unacceptable. #JioSupport
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JioCare
JioCare@JioCare·
@thamaraserry Hi Shijith, our team is here for you. Please DM us your alternate contact number, order reference number (You must have received a message with the order reference number (ORN) on your registered for further assistance - Shirisha twitter.com/messages/compo…
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