@AXS_UK@axs Hey can i get someone to respond? Cancelled @peterkay_co_uk Birmingham Show. Spent hours trying to battle your customer service bot. Just bad. Help
Thanks to Captain and Crew of VS128 JFK to MAN on April 28 @virginatlantic. The planes change but the smiles and consistancy of care are omnipresent. Big shout out to Laura on the VS128 Thank you.
@DellCares@DellCares@MichaelDell@Dell We've messaged you, emailed and still you offer no solutions...Will DM but you have my detail. If you really offered customer service you would connect.
@AMedia007 To ensure the security of your information, I'd suggest removing any personally identifiable or Dell-centric information (Service Tag / Express Service Code) from the post.
Please private message us so we can look into the issue and assist you.
@DellCares@MichaelDell 6 weeks and still no resolution to Case # 223629264 Just the worst. I suggest all consumer and enterprise customers treat @Dell cautiously
@AMedia007 Hi,
We apologize for the inconvenience this may have caused you.
We'll surely check this for you. Kindly, follow @DellCares and DM us your order# and registered name along with the phone# and email address so that we can have a secure conversation and assist you accordingly.
@MichaelDell@Dell Guys this is terrible. Bought online from you , equipment arrives damaged and return process non existent. Call support just hung up on us. I've paid for @Dell products that cannot be used. I am not responsible for your complexity as an organization?
@DellCares@Sah1Yogishi As someone who has now waited a month sont count on any help from @DellCares@Dell or @MichaelDell. Absolutely dreadful. No response now for over a week. Do better...or loose personal and enterprise customers
@Sah1Yogishi Please remove Dell-centric information from public post and I see you are looking for technical assistance. If you need our help, you can follow @dellcares and start a private/direct message with us, and we will be happy to assist you.
@DellCares@MichaelDell@Dell This is ridiculous. You sent a broken screen. I need a replacement. I have completed three forms supplied pictures now being asked for hand written notes. What ? If you can't sort a simple customer issue why should we consider you for our enterprise
If I can give everyone a company to avoid @MottandBow Not only do they not deliver within their own stated timeline...missed Christmas by 3 days, the color isn’t close to the one shown on web site and now wont take a return except for a store credit and then at a ridiculous cost.
@rlacerte@billcom What a mess . 5 Days and $50,000 sent to @FoxNews is missing. Your support staff have been unhelpful and now blocked emails and calls. @BofA_Help@bofa Your partnership with @billcom is not good for your business customers. Please Rene DM
@billcom@mikulaja@BofA_Help so I am gettting Bank of America saying not my problem and you guys saying not our problem while $50,000 is lost...please can someone on leadership get involved ? Your call center is useless. I need a leadership person to call me. This is a large payment. Pls call
@AMedia007@mikulaja@BofA_Help Our apologies for the inconvenience and loss you’ve experienced with your payment through Bank of America, Andrew. We know how important your funds are, and we’re here to help. Please DM your email or transaction details so we can assist further. Your patience is appreciated.
🎙️ On the Fintech Business Podcast with @mikulaja, BILL Executive VP and GM of Payments and Financial Services Mary Kay Bowman talks:
• Why businesses still use checks
• Fighting fraud in payments
• The future of AI-powered payments
Tune in here: bit.ly/3J5Ve3e
@billcom@BankofAmerica Well Bill.com your partnership with @BofA_Help sucks...just lost $50,000 payment. Didn't even know we were using an outsourced payment. Now our business is suffering from your lack of system and process. DM please...