Amazon

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Amazon

Amazon

@amazon

Where customer obsession meets invention. Use @AmazonHelp for customer support and @AmazonNews for the latest.

Joined Şubat 2009
83 Following5.9M Followers
Amazon
Amazon@amazon·
@PachzenWeedbroh You're welcome! Don't hesitate to reach out if you need assistance in the future. -Brandon
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Andy Jassy
Andy Jassy@ajassy·
Project Hail Mary opens today. It’s a nearly impossible movie to adequately describe without giving up key info, so I won’t ruin it for folks. But, it’s my favorite movie I’ve seen in a long time. Truly outstanding and unique, and recommend your seeing.
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Amazon@amazon·
The science in #ProjectHailMary checks out. Just ask Ryan Gosling (and Alexa+). In theaters and IMAX today. 🚀
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Panos Panay
Panos Panay@panos_panay·
UK customers, we hear you 🇬🇧. Alexa+ Early Access rolls out starting today. Built by our teams in Cambridge to feel authentically British and get things done. Pumped for you to try it. aboutamazon.com/news/devices/a…
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Amazon
Amazon@amazon·
Alexa+, everyone's favorite AI assistant, just arrived in the UK. 🇬🇧 Powered by GenAI and engineered at Amazon's Tech Hub in Cambridge to be authentically British, Alexa knows what "knackered" means and that an entrée is a starter, not a main course. Early Access begins March 19 for eligible customers.
Amazon News@amazonnews

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Amazon
Amazon@amazon·
@Atladirewo77720 We'd like to help you with this! Without sharing any personal information, such as your order number, phone number, email address, order history, etc., please reach out to us via DM at @amazonhelp. -Rick
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Forever_forgotten91
Forever_forgotten91@Atladirewo77720·
@amazon why yall ban my account? I gave you all the proper information. You took my subscription money and banned me. Wtf
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Amazon
Amazon@amazon·
@ProfessorPlum96 We're sorry for any challenges with Amazon lately. If you have a current order we can assist you with, please send us a DM, void of any personal information, for security, so we can assist you. -Natalie twitter.com/messages/compo…
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Larry Cook
Larry Cook@stopvaccinating·
Why is trying to get customer support at @amazon to talk with me so incredibly challenging? It's just loop after loop after loop.
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Amazon
Amazon@amazon·
From to calculators to computers to AI agents—each technology has reshaped how humans think. Now we're building agents that can use tools themselves. Navigating the web, making decisions, acting on our behalf. 🎙️ Danielle Perszyk and AI researcher Vibhaa Sivaraman dive into agentic AI as the next cognitive technology. Watch the full episode wherever you get your podcasts.
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Amazon
Amazon@amazon·
Hello. We encourage not including personally identifiable information over social media. If you’d like to delete your post, click the "v" or "..." icon at the top of the post and select "Delete Post." We understand that you have an issue with a parcel delivery. Without providing any personal account information, please reach out to us via DM. We'll do our best to assist. -Grayling
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Ram Ratan
Ram Ratan@ramratan5959·
@AmazonHelp sir/madam I have to go out of the city. Please get my parcel delivered by 10:00 am.
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Amazon
Amazon@amazon·
We're sorry to hear that you weren't issued refunds for items you didn't receive! In this case, we'd like to take a closer look into this for you. Without providing any personal account details, could you please send us a DM on our @AmazonHelp account here: amzn.to/4lvRvuS? We hope to hear from you again soon. -Bree
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📴
📴@natas666x_·
When @amazon refuses to issue a refund for items you never received so you dispute it with your bank and file a complaint instead 🙂‍↕️🙂‍↕️🙂‍↕️🙂‍↕️
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Amazon
Amazon@amazon·
Amazon has always been known for fast delivery, and it just keeps getting faster. Introducing new 1-hour and 3-hour delivery options across hundreds of U.S. cities. Over 90,000 products are available in just a few clicks. Customers in Los Angeles, Chicago, and hundreds of cities across the U.S. can now get what they need in three hours or less. ⚡️Learn more. ⬇️
Amazon@amazon

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Amazon
Amazon@amazon·
Amazon is partnering with @nvidia to bring context-aware AI to the vehicle cabin. 🚙 Think vehicles that understand passengers through conversation, vision, and awareness of what's happening around them. Coming for OEMs evaluation in early 2027.
Amazon News@amazonnews

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Amazon
Amazon@amazon·
Big Spring Sale returns March 25–31. New deals drop daily.
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Amazon
Amazon@amazon·
Hello! We're sorry for any delays in receiving your orders. While we do our best to provide an accurate estimated delivery date, unforeseen events can happen. When a delay occurs, we ask that you please allow 48 hours for the package to arrive. Any updates regarding your order can be viewed here: amzn.to/NAYourOrders. Information regarding late deliveries is found here: amzn.to/4cIy6Vj. -James
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s.@2u_neq·
Dear @amazon what’s the point of prime overnight delivery if it doesn’t come overnight?
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Amazon
Amazon@amazon·
@Fxbixn_9 @amazonmex @Fxbixn_9 ¡Hola! Lamentamos que hayas tenido inconvenientes con tu pedido. Nos gustaría investigar sobre lo sucedido, por favor comunícate con nosotros a través de DM. Te recordamos, no compartir ninguna información personal. -Yoss twitter.com/messages/compo…
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Gilberto Morales
Gilberto Morales@Fxbixn_9·
@amazonmex tuve un problema con un paquete qué me llegó hoy, intente reportar directo en app pero no me dan respuesta ni opción para llamar o chatear con servicio al cliente
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Amazon
Amazon@amazon·
Hi, you're welcome, and we're sorry to hear that it hasn't been possible to DM us. We don't have access to accounts or orders via social media, but our team would like to take a closer look into the issues you've experienced with your orders. Please submit our form here: amzn.to/4ryLwqJ, and we'll contact you via email within 12 hours after the form is submitted. You can check your personal email linked to your Amazon account or the Message Center: amzn.to/NAMessageCenter, to view our response. -Laura
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・ ͜ʖ ・@JoeyCutlets·
@amazon Thank you for your response. It looks like I don’t have the permissions so send a DM. Can you please initiate the DM and I can respond from there? Thank you.
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・ ͜ʖ ・@JoeyCutlets·
@amazon your quality control is getting me frustrated. Sent me the wrong order twice and then sent me an open box (containing food) and when I expressed that in a review it get removed. Crazy work, please do better.
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