Amazon Help

@abdulrahim_xo We understand your concern regarding the refund of the returned item. Please understand that the refund will be initiated for your returned orders, once the returned package is received by Amazon. Refund requests are processed by Amazon within 13 days of successful pickup. Kindly refer to this link: amzn.to/4sh15o5 for more information on refund timelines. We'd appreciate your patience in this regard. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. - Bindhu

@amazonIN @AmazonHelp I ordered 3 items, 1 was wrong. It was picked up on Mar 17 but refund is still not initiated. Please escalate and process my refund immediatel. Order ID- 406-1437064-9137954 I will not wait till April 6 for this. This delay is unacceptable.

@satya_galla @satya_galla We understand your concern. Kindly connect with our team via this link here: amzn.to/4sV2jVZ our team will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Sravan

@AmazonHelp After all this drama, you guys wrote that I have "rejected it" without any shame! Are guys sure of what you're writing?

@amazonIN @AmazonHelp @jagograhakjago If you can't deliver to home why do you take orders and collect money? Why the hell your delivery team asks people to collect items from some store? What's the point of ordering with you then? Order # 171-8583902-4192334 #CustomerSupport

@thehellin17 We're sorry to hear that you've received a defective product. We'd like to escalate this further. Please reach out to us via DM through the 'Send us a Private Message' option below, without sharing any personal or account information, and we'll do our best to assist. Further, please don't include any personal or account information. -Trevor

ORDER # 171-0470487-6897935 The item is smelling bad and it's not usable. This is defective product. Unable to contact #AmazonIndia due to no option is available for contact. @amazonIN #AmazonIndia

@anlunare Hola, sentimos el inconveniente con el pedido. Puedes comenzar el proceso de devolución, siguiendo estos pasos: amzn.to/3POzHiL. -Kat

Después de ser férreo y entusiasta comprador en Amz ya me mediré porque tienen pinches ratas trabajando en sus almacenes. La caja completamente sellada; entre los tiliches un paquete de plumones p pizarrón que namás traía ya el borrador. Cuiden sus procesos @amazonmex 0 confianza

@Waqeel_saab001 We have responded to your concern via DM. Kindly check. -Sumit

@AmazonHelp Dm sent Waiting for your response

What kind of idiots and jaahil men do you hire? @amazon @AmazonHelp @amazonIN Had a very bad experience with amazon now Your delivery guy was rude, badtameez and Unprofessional

@kameroro @kameroro 失礼します。Amazonです。お届け予定日が変更となり、ご迷惑をおかけし申し訳ございません。 大変恐れ入りますが、改めてご案内の予定日を目安にお待ちいただけますと幸いです -市川

Amazonの配送ありえない遅延受けててしゃーないから楽天で買った。 改めて今確認したらこれでバカウケてる

Hi there! Thank you for reaching out. To assist you with your Prime membership cancellation, please contact us directly through this link: amzn.to/NAContactUs. In the meantime, you can review our guide on how to Cancel Your Amazon Prime Membership here: amzn.to/4blf1Yb. This page also includes helpful information regarding refund eligibility. We're always happy to help! -Dave

@AmazonHelp I cancelled it long ago yet, you felt I hadn't paid enough dues. Quite the power you got. Decide whether or not we need more Prime or not

Hey @amazon @AmazonHelp Though cancelled Prime 9 months ago just saw you must've thought I was in err and kept it active for me. Thanks for keeping my payments on time, Beezie. Good looking out, bruh

@CafeTarte 失礼いたします。Amazonです。配送によりご不便をおかけしております。 当サイトでは在庫状況や荷物量、交通事情など様々な条件によりお届け予定日を算出しておりますが、状況によってはお届け予定日よりも早くお届けする場合がございます。引き続き、配送サービスの向上に努めてまいります。 -加野

Amazonくん 日曜日に配達予定って書いてたものを今日配達してくるとはね！

@nakulruparel We understand your concern and apologise for the inconvenience caused. To escalate your issue, we suggest you to reach out to us over the DM link shared, and we’ll do our best to assist. Further, please don’t include any personal or account information. -Monica twitter.com/messages/compo…

@ganeshsonawane @amazonIN Bought a piece of furniture from them. Got delivered broken. This was 45 days ago. Return request accepted. Still pending. No pick and no sight of refund. Something’s seems to have really broken within Amazon. This is after 2 months consistently broken experiences.

ordered a robot dog for kid from amazon and received a used ash tray and junk instead. return accepted on app but pickup person cant pickup as its not a robot dog. directionless wait from over a week. sad to see this from my favourite platform @amazonIN 🤦‍♂️

@haibara0505ki @haibara0505ki Amazonです。たびたびご迷惑をおかけし申し訳ございません。 よろしければカスタマーサービスで詳細を確認いたしますので、お手数ですが以下のリンクよりお問い合わせいただけますでしょうか。 amzn.to/4duD6Nx　長岡

２年前からアマゾンで、お茶を一度に二箱買うということを続けているが、ずっと無事に届いてたのに、今年になってから一つを勝手にキャンセルされ一箱しか届かない状況が連続。もう一度注文すればいいのだけれど、担当業者が代わったのだろうか？

Hi there! Thank you for reaching out. To assist you with your Prime membership cancellation, please contact us directly through this link: amzn.to/NAContactUs. In the meantime, you can review our guide on how to Cancel Your Amazon Prime Membership here: amzn.to/4blf1Yb. This page also includes helpful information regarding refund eligibility. We're always happy to help!

@kdheeraj13 As informed earlier, kindly connect with our Amazon Shipping services Support team via the link provided earlier for further assistance. -Akamsha

@AmazonHelp @amazonIN @amazon Hi , I am telling time and again i tried all the methods mentioned by you. Can you please just di me a favour please escalate this case to your higher team. I am just fed up with your standard sop based response

@amazonIN Hi Team, I have an medicine shipment to be delivered via Amazon shipping, it was marked delete without being delivered. Strange thing is this is otp based delivery but no calls received for the same. Shipment id is 367680635688

@hitomikawaisugi @hitomikawaisugi 失礼します、Amazonです。 商品に問題があった場合はリンクをご参照の上、返品のお手続きをお願いいたします。amzn.to/3NtW38I 出品者発送の商品である場合は、出品者にご連絡いただけますでしょうか。amzn.to/4bmYJOD　石川

Amazonで買った櫻坂のビルディバイド絶対すり替えられてて死んだ これって返品できそう？？

@mailforpromos You must have received an email with the subject line "Your Amazon.in Social Media Inquiry". Please check, and you may reply to the same with your insight for further assistance, or you may check for the same here: amzn.to/2nCyLLP. -Khan

@AmazonHelp @amazon @amazonIN @AmazfitGlobal is selling highly unsafe products through your platform and you need to put a stop to it @amazonIN @amazon. Your customer service denies all responsibility of a return.

@AmazfitGlobal @AmazfitIN I bought Bip 6 from @amazonIN and got a skin disease after wearing for 24 hours. Now both Amazfit and Amazon are refusing to return it! WHAT A SCAM YOU ARE RUNNING WITH CHEAP PRODUCTS THAT CAUSE HARM TO HUMAN SKIN!

@arpanmandal65 Sorry to learn about the counterfeit product. Kindly report this to our support team here: amzn.to/37gR41M, our team will assist you accordingly. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Sankita

@amazonIN @AmazonHelp I received a counterfeit Cetaphil Oily Skin Cleanser (Order ID: 403-5764072-5555523).The product smells like heavy perfume and the barcode scans as a "Hair Shampoo" on Google.This is a health safety risk! Please investigate and process my refund immediately.

@kensyo20220321 ご心配をおかけしております。 引き続きサポートさせていただきたく存じます。お手数ですが以下「メッセージで返信」ボタンより、DMにてご連絡いただけないでしょうか。 DMでは改めて詳細の記載は不要です。 また、注文番号やアカウント情報等、個人情報は記載なさらないようお願いいたします。 百井 twitter.com/messages/compo…

@AmazonHelp 2025.4月、ファイヤースティック返品して、受理されましたが、返金処理されません。 いつまでかかるんでしょう？

余分な商品が届いている状況でしょうか。ご迷惑をお掛けし申し訳ございません。 よろしければ「メッセージで返信」ボタンよりDMにて、商品の発送元（Amazon、出品者）など詳細をご連絡いただければと存じます。 その際、注文番号やアカウント情報等、個人情報は記載なさらないようお願いいたします。 百井

@AmazonHelp 頼んだ商品以外に頼んでいないものが入っていたので返送手続きをしていたが、返送伝票の品目が頼んだ商品になっているが問題ないのでしょうか

We understand your concern. Kindly check for an email from our team with the subject line 'Your Amazon.in Social Media Inquiry' in your inbox, trash, spam, or junk folders in your registered email address, and reply to the same for better assistance. You may check the same on our Message Center here: amzn.to/2nCyLLP. -Sravan

@AmazonHelp @amazonIN @AmazonHelp, @amazonIN, the DM conversation with you has been useless and so has been the phone conversation with your support team. It is had to believe that none of you could track the delivery partner, let alone get me his/her or the hubs contact number.

@amazonIN False promises and repeated delivery delays & no delivery partner assigned, yet I’m asked to keep waiting day after day. Customer service is polite but unable to provide any real solution beyond sending emails. I expected better reliability and accountability.

@oyago47 @oyago47 失礼いたします、Amazon公式です。ご不便をおかけして申し訳ございません。お手数おかけいたしますが、置き配オプション「宅配ボックス」をご選択いただけますと幸いです。西本

アマゾンから配達完了通知きたが、玄関前に置き配となっていたが、宅配ボックスの上に置くのはどう？置き配には間違いないけど宅配ボックスと指定しなかった私が悪いのか？

We are sorry to know about the order delivery issue. We'd like to check this further, please contact our Amazon Shipping services Support team: amzn.to/3NPGl7V, our team will assist you accordingly. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Swetha

Order with tracking ID 367809308783 From Amazon Shipping was never delivered @AmazonHelp @amazonIN @MediBuddyapp no one is helping. I will go to to consumer forum as this fraud by medibuddy and amazon shipping