Laura H

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@gridcustomersuk OK thx. Sounds like it could be on and off for a while then? May as well get the kids in bed then 😆

@Laura_Chloe Apologies for the disruption, our engineers are carrying out a fault-finding process as there is a fault in the area, and this is the quickest way to find the fault & isolate supplies as quickly as possible.

There is currently a #powercut in #WS12 #Cannock & surrounding areas. We are working on the issue and, we estimate to have the power restored by 20:30. Siân

@ElGuajeVilla071 @superdan1234 @SkyHelpTeam Yes woke up this morning to find it had come back. Speed tests still show slower than usual speeds, but something is better than nothing 😆

@Laura_Chloe @superdan1234 @SkyHelpTeam twitter.com/NerdOllie/stat… Mine is back now though so assumed fixed

@SkyHelpTeam no broadband since this morning seems all my area is affected what's happening please? Your website states no known issues in the area if you look here there are thousands of people affected istheservicedown.co.uk/status/sky/265…

@SkyHelpTeam Come on Sky, make a proper announcement about what is happening in WS11 and WS12. You have hundreds, if not thousands, of us with no phone/internet/TV. Businesses and SEN kids being affected particularly.

@ElGuajeVilla071 @superdan1234 @SkyHelpTeam How did you get the info about the split fibre cable? Do you know where?

@superdan1234 @SkyHelpTeam Still down mate. It's an openreach issue so all providers who use openreach sky talktalk etc are down. Apparently it's a split fibre cable can take up to 72 hours to fix.

@ElGuajeVilla071 @superdan1234 @SkyHelpTeam We are WS12 and been down since 12am last night. Nbour opposite down, Nbour down road fine, we are down. All Sky?! Why 1 working?

@Sophie32662310 @laurenrdooley @SkyHelpTeam Yes! I am in WS12 and if I hadn't spoken to a friend who was also on Sky I wouldn't have discovered it wasn't just us!

@laurenrdooley @SkyHelpTeam There are a lot of reports of issues in the hednesford and cannock area today over social media but Sky still aren't showing this as an issue- definitely something going on though

@SkyHelpTeam hi, is there an issue is the WS11 area? App says no but I’ve tried to fix using the methods advised and no luck. Thanks

@SkyHelpTeam No Internet/TV/Phone in WS12? Turned hub off&on but still no connection. Your tests won't run either via MySky app.

@SthStaffsWater Water supply gone in WS12 1**. Nearest main road being running with water & a team there. Now no water!

@lashaurg @BritishGasHelp I have the same message coming up. Trying to login to check cover status as app is saying I don't have an active account and just getting the same message.

@BritishGasHelp why can’t I book an engineers visit. I have a leak and need an engineer. I pay a fortune every month for Homecare but can’t book an appointment online.

@freeparking You have been posting the same message for a year now. Meanwhile here in the UK we have zero technical support.

@Laura_Chloe Hi Laura, Thank you for getting in touch with us. Just to explain the current situation - as you may be aware FreeParking was taken over by Namesco Ltd recently - and as a result - their Technical Support System has now been fully transferred over to us. We are currently un...

@freeparking how can i successfully login to webmail yet get an "smtp error #535" when I try to send an email?! How is this possible?! I am trying to run a company here! #selfemployed #freeparkinguk

@freeparking Currently un..... what??

@Scoobs451 @bhx_official @TUIUK Trust me I didn't 😂 took a while, in typical Greek fashion, but everything was there in the end. The truth will be being home in 1 week with my all luggage 😂

@Laura_Chloe @bhx_official @TUIUK Lol dont count yer chickens until u are in crete with your luggage

@bhx_official @TUIUK Dayb4 bag drop at #birminghamairport this afternoon ahead of flight to Crete tomorrow. Absolute dream, best decision to starting our holiday. No queue, straight in and done. Tui staff so friendly and helpful. Well done #birminghamairport

@bhx_official a big thank you to the many airport staff that helped my family and I on Tues. I took flight TOM7266 with my Mom and 3 kids, x2 are autistic. Security queue was awful and I worried, but the sunflower lanyards were truly recognised and instant assistance given. 👏

@WokStation @freeparking Thank you ⭐️

@Laura_Chloe @freeparking 0345 363 3630, from the bottom of names.co.uk/info/company/a… - good luck!

@freeparking shocking customer service. Raised ticket #543797 26/1/22 never rcvd reply ticket now set to "solved" but never a reply. Still cannot send emails! Still lost emails! Cannot now receive either. No telephone support.