Amazon Help

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Amazon Help

Amazon Help

@AmazonHelp

We answer support questions in English / Deutsch / Español / Português / Français / Italiano / 日本語 / Türkçe / Nederlands / Polski / Čeština / Svenska / العربية

Inscrit le Ekim 2009
77 Abonnements551.4K Abonnés
Amazon Help
Amazon Help@AmazonHelp·
Sorry to learn about the issue with the installation. Kindly report this to our support team via chat/call here: amzn.to/37gR41M, our team will assist you accordingly. Please reach out to us via DM via the link shared below if you need further assistance, and we'll do our best to assist. Further, please don't include any personal or account information. -Sankita
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Nachiket Barde
Nachiket Barde@nachiketbarde1·
@DaikinIndia @DaikinService Purchased a Daikin AC from Amazon—it's been 3 days and no installation has been assigned yet. Unable to reach customer support as well. Very disappointing service. Please assist ASAP.
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Amazon Help
Amazon Help@AmazonHelp·
We understand your concern. As you have already shared your details, you should have received a response from our team. Kindly check for the email from our team in your inbox/trash/spam and reply to the same for better assistance. You may check the same on our Message Center here: amzn.to/2nCyLLP. -Sravan
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AmIndian
AmIndian@lsahoo17·
@amazonIN Amazon India selling defective product. Please don't buy electronics product from Amazon
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Amazon Help
Amazon Help@AmazonHelp·
@oinomori_sora 失礼します、Amazonです。ご投稿を拝見させていただきました。 Amazonからの請求は、アカウントサービス内「お客様の支払い方法」の[取引履歴]タブからご確認いただけますと幸いです。 amzn.to/3kpwkjb - 石村
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狼森 うみちょす ヽ( ゚∀゚)ノ┌┛)`Д゚)・;'
良かったけど、なんかこの、確認にワンクッション挟まないといけないこの通知システムなんとかしてほしいな 額だけではAMAZONは購入履歴から検索できないんだ。購入の注文番号くらい書いててくれてもいいのではないか。
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Amazon Help
Amazon Help@AmazonHelp·
@Bhushanm_94 We are sorry to know the inconvenience caused with prime membership. We'd like to escalate this for you, please send us a Private Message through the 'Send us a Private Message' option below. Further, please don't include any personal or account information. -Devasena twitter.com/messages/compo…
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Bhushan Memne
Bhushan Memne@Bhushanm_94·
@amazonIN what the hell. I subscribed to your annual prime membership worth 1499/- and still seeing so many ads. Im even ready to pay to go adfree but won't get an option to upgrade. Your customer care executives told me I can go ad free once my existing plan expires on May 26.
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Amazon Help
Amazon Help@AmazonHelp·
@motto_kawaiii 失礼いたします。Amazonです。ご投稿を拝見いたしました。 よろしければ、ご投稿内容について詳細を確認させていただきたく存じます。お手数ですが、下記リンクよりカスタマーサービスへお問い合わせいただけますと幸いです。 amzn.to/3Ra8jsP  -萩
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とろ火
とろ火@motto_kawaiii·
アレクサが勝手に喋るので叱っています
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Amazon Help
Amazon Help@AmazonHelp·
@AshraHarshil We apologize for the unpleasant experience you've had with our support team. We'd like to escalate this issue to our team. Please reach out to us via DM using the "Send us a Private Message" option below. Further, please don't include any personal or account information. - Bindhu twitter.com/messages/compo…
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Harshil Ashra
Harshil Ashra@AshraHarshil·
@amazonIN @amazon very poor customer service. Your agents keep leaving the chat, transferring me to new people, and every time I have to explain the same issue again from the start. Instead of resolving the problem, they waste the customer’s time. Really disappointing experience.
Harshil Ashra tweet mediaHarshil Ashra tweet mediaHarshil Ashra tweet media
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Amazon Help
Amazon Help@AmazonHelp·
We're sorry for the issue you're facing with the product. Please reach out to our support team through the link here: amzn.to/3JT9ckz, for further assistance. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Khan
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nitin chaudhari
nitin chaudhari@nitinch51631808·
9174"} @AmazonHelp @amazonIN Received Vivo T4x 5G (Order ID: 403-4861857-9371555) on 18 March. Phone is hanging and not working properly. Return/replace option not visible. Please help urgen
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Amazon Help
Amazon Help@AmazonHelp·
We're sorry for the issue you're facing with your Amazon account. Kindly reach out to our Account Specialist team here: amzn.to/2V5g1b1, we'll assist you further. Please be noted that our accounts team is available from 7am to 2am via call. Kindly access the link, select 'I cannot sign into my account' option and reach out to our Account Specialist team using the number available. -Swetha
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Dheeraj Sinh
Dheeraj Sinh@Dheerajsinh83·
I initiated on 17th, still no response from them. My account is hacked since 15th, but no response. Atleast this is not expected from Amazon with such a big market.
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Dheeraj Sinh
Dheeraj Sinh@Dheerajsinh83·
@amazonIN #patheticCustomerCare Amzon such a large market but a very pathetic service. There is no visible way to reach, if your account is hacked. I tried, their executive are un cooperative and no response on mail, after multiple reminders.
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Amazon Help
Amazon Help@AmazonHelp·
@anjaligupta12 We're sorry to know that you're not able to post a review for your product. Please note, if your review is removed or rejected, it is because it does not comply with our guidelines. For more details, you can check this link here: amzn.to/4lCKVTn. -Trevor
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Susmita Mahala
Susmita Mahala@anjaligupta12·
@amazon @amazonIN The amazon does not post review when it's true and refused to post saying review is not as per community guidelines. I brought a product of Green tea namely Magic Kahwa of Apsara company online from Amazon but when I tested it it was far from original test and
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Amazon Help
Amazon Help@AmazonHelp·
失礼します。Amazonです。ご迷惑をおかけしております。 交通事情などによりやむを得ず遅れが生じる場合がございます。お手数ですが以下のページをご参照ください。 amzn.to/412uS8d ご確認のうえで、お届け予定日から48時間を経過しても届かない場合にはお知らせいただけますでしょうか。 -市川
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Ꮶᗰᖇ
Ꮶᗰᖇ@0w0__you·
昨日の朝に即日配送頼んだ荷物が今になっても来ないんだが密林さんよ…😇
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Amazon Help
Amazon Help@AmazonHelp·
We apologize for the unpleasant experience you had with your order. Please click on this link: amzn.to/1TXZ5f2 to access Amazon Returns Center and check for the available return or replacement options. If you need any further assistance, kindly reach out to our support team via amzn.to/3JT9ckz, and we'll do our best to assist. -Ruthika
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Shreepad Gokhale
Shreepad Gokhale@SriVallabh5453·
@amazonIN Hi , ordered 3 track pants, received only two, don't want to return but want missing pant what should I do
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Amazon Help
Amazon Help@AmazonHelp·
Entschuldige bitte die Verzögerung bei deinem Paket. Gleichzeitig danken wir für dein Verständnis und die Geduld. 😉 Hast du dir zu deinem Anliegen mit der CD und dem AutoRip schon die Informationen hier amzn.to/4uFhvZ5 angesehen? Dort gibt es auch den Punkt "Bei Problemen beim Auffinden deiner AutoRip-MP3-Dateien". Allgemein findest du hier amzn.to/DEContactUs den Kontakt zu uns. Auf dem Weg haben wir dann auch den nötigen Einblick in dein Kundenkonto. Das geht über X generell nicht (aus Datenschutzgründen). -Doreen
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GrimwulfRDerengar 🇺🇦
GrimwulfRDerengar 🇺🇦@RohalDerengar·
@AmazonHelp Homepage von Amazon ist es nicht möglich - mir nicht - den Chat zu finden, um dort nachzufragen. Können Sie mir helfen? Vielen Dank 2/2
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GrimwulfRDerengar 🇺🇦
GrimwulfRDerengar 🇺🇦@RohalDerengar·
Drückt mir die Daumen! Ich habe was bei Amazon bestellt und es wird über DPD geliefert. 😬
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Amazon Help
Amazon Help@AmazonHelp·
We apologize for the unpleasant experience you had with the order delivery. Please click on this link: amzn.to/1TXZ5f2 to access Amazon Returns Center and check for the available return or replacement options. For further assistance, please contact us using the link provided here: amzn.to/3Mw9G6K for further assistance. For more information please refer to this link: amzn.to/4rpKle4. -Sravan
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Prasanna Saikia
Prasanna Saikia@Psychkia·
@amazonIN So this is how you send Infant Milk Product, no secure packaging for protection. How can I be assured that the milk product is hygiene and good enough to feed my 5 months old Baby. Stop selling Infant Milk Product if you can't pack it properly. @amazon
Prasanna Saikia tweet media
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Amazon Help
Amazon Help@AmazonHelp·
We're sorry to know that tracking shows delivered, but you haven't received the order. We'd like to escalate the issue regarding delivery of your order to our team. Please reach out to us via Direct Message through the 'Send us a Private Message' option below. Further, please don't include any personal or account information. -Akamsha
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koluguri akhil
koluguri akhil@KoluguriAkhil·
@AmazonHelp @amazonIN My order (Order ID: 404-5943982-6229122) is marked delivered, but I did NOT receive it. No call or delivery attempt was made. This has happened earlier with prepaid orders. However, COD orders are delivered correctly with calls. Please investigate urgently
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Mariola Dmello
Mariola Dmello@DmelloMariola·
@amazonIN trying to return an item , not able to get o touch with CS nor via the app, this is the msg showing , Amazon this is happening for a few days & o need to return an item before the return window closes, help required
Mariola Dmello tweet media
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Amazon Help
Amazon Help@AmazonHelp·
@Ap8Go Amazonです。梱包が適切ではなくご迷惑をおかけしております。 商品に問題があった場合は、交換(交換不可な場合は返品)も承っております。 amzn.to/2ogz8kk また、梱包は継続して改善に努めておりますので、梱包のご意見をお送りいただければ幸いです。 amzn.to/37mlZvm -町田
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るーしー
るーしー@Ap8Go·
キーボードとモニターをアマゾンで頼んだら段ボールじゃなくて袋だし破れてたので開封が怖い
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Amazon Help
Amazon Help@AmazonHelp·
@PrateekSha50226 In case, the link to connect with us over chat isn’t helpful, kindly share your details here: amzn.to/4sU7aGK, and we'll get back to you with an update via email within 6-12 hours. - Bindhu
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Prateek Shandilya
Prateek Shandilya@PrateekSha50226·
@AmazonHelp I have been trying for the past 10 min to get the chat started but it's stuck on getting help failing to start the conversation.Why a simple defective product exchange (not even return just asking for something not broken)so complicated? Any other app would have already done it.
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Prateek Shandilya
Prateek Shandilya@PrateekSha50226·
@amazonIN heavily disappointed in you guys. I got my peanut butter box cracked with peanut butter sticking on the cardboard box so I applied it for exchange with proper explanation and images. But your idiot system rejected in literally 10 seconds. Even mailed you but no reply.
Prateek Shandilya tweet media
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Amazon Help
Amazon Help@AmazonHelp·
失礼いたします、Amazonです。ご迷惑をおかけしております。 一般的なご案内となりますが、交通事情などによりやむを得ずお届けに遅れが生じる場合がございます。お手数ですが以下のページをご参照ください。 amzn.to/3YVoQ81 ご確認のうえで、お届け予定日から48時間を経過しても届かない場合にはお知らせいただけますでしょうか。 古賀
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ち(。・△・。)ま
1/3くらいの確率でAmazonが勝手に持ち帰るのなんなの?圧倒的怠慢では?
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Amazon Help
Amazon Help@AmazonHelp·
@kachiyoshii こちらこそ、ご返信いただきありがとうございます。さようでございましたか。 引き続きAmazonでは、お客様にご満足いただけるサービスを提供できるよう努めてまいりますので、今後ともよろしくお願いいたします。岡田
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かちよし@YouTube
かちよし@YouTube@kachiyoshii·
@AmazonHelp ご返信ありがとうございます 飲み会中に勢いで買ってしまったものなので逆に配達不能になって助かりました🤔
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かちよし@YouTube
かちよし@YouTube@kachiyoshii·
amazonなかなか来ないなと思ってたら配達不能になってたけど、配送中壊しちゃったとかそういうこと?
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