Xfinity

@Truthphobe We don't want you to feel this way. Send us a DM @XfinitySupport and our team will assist you with any issues you may be experiencing.

@Xfinity hates it’s customers. It’s the only conclusion I can draw from the way they handle customer service

@DominicFernando Only the best for our customers 🤩

Watching the World Cup on @Xfinity on channel XFI4k is literally peak. 4k HDR and Dolby Atmos. Best sports picture/audio experience in the US. Well done!

Hi there! We understand how frustrating it is to be without service. The Xfinity app is the place to go to find updates – information will be there as it’s available. You can also visit the Outage Status Center: xfinity.com/support/status/. We're working to get things back up and running as quickly as possible.

I hate that because I have t-mobile phone the hotspot works better than my xfinity internet thats been out for 9 hours. #Xfinity please hurry up and get it together

@gwehav23 We'd be sad to see you go! Send us a DM @XfinitySupport and our team will assist you with any issues you may be experiencing.

Xfinity sucks!!! And I will be switching asap! T mobile here I come!

@masoncurtisjr Hi there! The specialists on our Digital Care Team are available 24x7. Just DM @XfinitySupport to get assistance with any service or billing issues.

Hey @comcast trying to pay my bill and the number you call me from says “we’re closed” and that it….wtf?

@d_ewinger Come back to us & our team can make sure your service works better this time around. Send @XfinitySupport a DM to get started whenever you're ready!

Well, my new starlink for my internet Is being put to its first test with a storm. Understand I'm paying twice as much for this As I did Xfinity. My internet is out completely during my work day. :( I thought this worked in the mountains during floods? @elonmusk

@ARxCAdvocates Hi there! The specialists on our Digital Care Team are available 24x7. Just DM @XfinitySupport to get assistance with any service or billing issues.

@ovationtv in Atlanta, GA on Xfinity, Ovation been 'skipping' all day! Video not playing smoothly, stop & go.

@FinanceAI_Pro We don't want this to be your experience! Send us a DM @XfinitySupport and our team will assist you.

SpaceX just cut Starlink costs by 95%: $6.55/Mbps → $0.30/Mbps Meanwhile my ISP charges $80/month for "up to" 25Mbps and I still can't load a YouTube thumbnail. They're shooting satellites into orbit faster than Comcast returns a support ticket. 🚀

@uniquelyCeeCee Please DM @XfinitySupport with more information so we can look into this.

I wish like hell there was another cable provider in my area because @Xfinity and @xfinitymobile is the worst how you add someone to my account because the name is similar. One is a female one is a male, totally different social# and birthdays and addresses?

@VCFD43 Hi Kevin! We understand your frustration and know how much you rely on our services. Send us a DM @xfinitysupport with more information and our team can look into any issues.

@Xfinity fix your crap , shouldn’t have my internet crap out every 45 minutes 🙄

@eskateerr Why wait? Send us a DM @xfinitysupport with your info and our team can make the switch back seamless. 😎

Might just go back to @Xfinity if my home Internet with @ATT isn't back up by tomorrow afternoon.

@warderlan89 Sounds like it may be time to look into coming back 👀 Let's have our team look at offers in your area! DM @XfinitySupport to get started.

@ATT two days in a row my area had a network outage and I'm without Internet. Love your prices but holy Christ, I've had moure outages with you in one year than in the previous 10 with Xfinity

@JJAgain0112 Hi Jenny. We understand your frustration! You can block spam calls using the instructions found here: xfinity.com/learn/mobile/c….

The spam calls are getting out of hand. Why is a number that caller ID claims is from Hill AFB calling and offering death benefits? There is no excuse for nearly 30 spam calls in one day. Xfinity is the communications system, and the AI is out of control. Stop, already. @GovCox

@bigSmoke412 Hi! Happy to look into your service with you here. Send @XfinitySupport a DM with your info so our team can help!

@Xfinity I’m starting to hate this company more and more I pay for gameing WiFi an I have no WiFi because?? My bills paid but my internet is down I think you should refund my money or I shouldn’t have to pay for next month this shit is crazy

@stephizafyndym Hi there! The specialists on our Digital Care Team are available 24x7. Just DM @XfinitySupport to get assistance with any service or billing issues.

@Xfinity I need some help someone’s trying to get into my account

@joshua_p_lamb Ack! Let's help. Send @XfinitySupport a DM with your info.

@Xfinity help? I scheduled my service to be canceled and it was the day after we moved out of state. Told I wouldn’t be charged, I was. Was told I’d be shipped a box to return the router. Never came. Now charged $200 but can’t talk to an agent bc my account is canceled. What?!

@misanthropicari Definitely not normal, Arianna. Can you send @XfinitySupport a DM with your info so we can look into what's going on in your area?

If you can avoid using @Xfinity internet, please stray FAR away. Almost 5 outages in two weeks and all around the same time at night 🙄

@Marassta Honestly, we get that. Everything working well today?

Idk what possessed me to turn my lights off with the remote this morning instead of using the app but thank god I did because @Xfinity has been out all day and if I wasn’t using the remote I would have to go around to each light and switch it off. Like they did in the 90s 😭

@shaka_arichkid Hi there! The specialists on our Digital Care Team are available 24x7. Just DM @XfinitySupport to get assistance with any service or billing issues.

Trapped out in the bando trying get some cell phone service . @Xfinity

@StevenAndresen4 Hi, Steven! Let's take a look. DM @XfinitySupport to reach out to our team any time.

@Xfinity How is it that Xfinity can offer promotional deals and then never follow through with the activation links? Your 1 Gig promotion with Disney Plus, Hulu and Peacock premium included has so far been a scam. The 3rd party glitch excuse is old!