Xfinity Support

@littlebebette Hi there! Thank you for contacting the Xfinity Support Team. We understand your concern about your services. Please DM us with your complete name and complete address, so we can assist you. x.com/messages/compo…

@ComEd @Xfinity @XfinitySupport @xxfinity I work from home!! Are you going to pay my salary for tomorrow?? Are you going to replace all the groceries that I just purchased?? l @ComEd @xXfinity @XfinitySupport

Tell Me WHY my power is out for over the next 24 hours, yet the street lights are fully functional across the street?? @ComEd @Xfinity @XfinitySupport

@randa_m36 Hi there, thank you for contacting Xfinity Support. We regret the inconvenience caused to you due to service interruption. Kindly DM us with your first and last name along with your complete service address. x.com/messages/compo…

I’m so over @Xfinity @XfinitySupport my work day has been interrupted and I’m behind trying to finish my work because of the slow internet and then in the middle they apparently have maintenance & it won’t come back on for 2 hours. Mind you my 2G service is functioning at 43%…

@nprest0n Hello, thank you for contacting the Xfinity Support team. To assist you, please DM us with your first and last name and the complete service address. x.com/messages/compo…

@XfinitySupport 2 outages in 1 day?! After another outage 2 days ago?! It’s 2026 and I have to pay for a backup WiFi just to ensure I don’t lose money because my WiFi goes out when I’m WFH. Ridiculous.

@RiderOnTheRun56 Hi there! Thank you for contacting the Xfinity Support Team. We understand you're concerned about your bill. Please DM us with your complete name and complete service address, so we can assist you. x.com/messages/compo…

@XfinitySupport my bill doubled from $50 to $100 and I was never informed this would happen. How can you do this? Is this legal?

@madmatt8745 Hello, thank you for contacting the Xfinity Support team. To assist you, please DM us with your first and last name and the complete service address. x.com/messages/compo…

Would love to talk to an actual person to solve what feels like a very easy problem to solve if I wasn't speaking to inept robot @XfinitySupport

@DogmamaIm Hello! We noticed your post and want to assist. Please DM us your full name and complete service address. x.com/messages/compo…

@successwomen Hello there, we hope you are in good health. It seems that you are concerned about speed issues. We'd like to assist you with this. Kindly DM us your first and last name, along with the complete service address. x.com/messages/compo…

@XfinitySupport Chicago speed is terrible. Below 1 in upload!!!!

We extended access, free of charge, to our Xfinity WiFi hotspots in the Nashville area to help everyone stay connected, including non-Xfinity members. Xfinity WiFi hotspots will stay open until 4:00 p.m. CT, on Fri, Feb. 13. Find locations at xfinity.com/learn/mobile/n…

@Ezekiel_Nova Hello, thank you for contacting the Xfinity Support team. To assist you, please DM us with your first and last name and the complete service address. x.com/messages/compo…

True or False? @comcast @xfinity @XfinitySupport @FCC #jobs arstechnica.com/tech-policy/20…

@stephenp01 Hello there, we hope you are in good health. It seems that you are concerned about Red zone. We'd like to assist you with this. Kindly DM us your first and last name, along with the complete service address. x.com/messages/compo…

@XfinitySupport y’all got until week 1 to bring Red Zone back or I’m canceling.

@MrStevenWoodard Hi there, thank you for contacting the Xfinity Support Team. Please DM us your first and last name along with the complete service address. I would like to assist you. x.com/messages/compo…

@XfinitySupport "FCC 8932491 - Sent 3 exhibits to Executive Response team with 7/31 5PM deadline before court filing Monday."

@vickie_vlr Hello, thank you for contacting the Xfinity Support team. To assist you, please DM us with your first and last name and the complete service address. x.com/messages/compo…

@Michael_Fabiano @Xfinity @XfinitySupport And they no longer have a relationship with NFL network or NFL Redzone! 😡

Giving @Xfinity @XfinitySupport the boot. No internet all day. Second time it’s happened in the past month. Can’t talk to a human being. No updates on outage status. Just brutal. See ya!

@emily25169 Hi there, thank you for contacting the Xfinity Support Team. Please DM us your first and last name along with the complete service address. I would like to assist you. x.com/messages/compo…

@SeahawksForever @Xfinity @XfinitySupport That sucks, but I wish you the best of luck

Oh boy here we go. Hate doing this on social but sometimes it's the only way to spur action with these big companies. Hey @Xfinity @XfinitySupport !!!! I just discovered that my old account with you has been turned over for collection, claiming I had a month outstanding and didn't return my equipment. Except here's the thing.... 1) I never got a delinquent notice 2) I was set up on auto pay and assumed that you would just debit my final month (as every other utility I disconnected did when I moved from that property.) 3) I have PROOF, from YOU, that I returned the equipment. 4) When I just tried to explain this to a live chat agent through your support they ended the chat. I haven't been late on a payment of any kind for several DECADES! I'm absolutely livid that this occurred. This is inexcusable. I'll be disputing this in every single way available to me.

@Michael_Fabiano Hi, I'm sorry to hear you've been without service all day. I completely understand how frustrating it is to be without internet. If this is a service interruption, you can text "OUT" to 266278 for information. Please let me know if you still need assistance. x.com/messages/compo…

@smsugar40 Hi there, thank you for contacting the Xfinity Support Team. Please DM us your first and last name along with the complete service address. I would like to assist you. x.com/messages/compo…

@SeahawksForever @Xfinity @XfinitySupport Pay your bills Dan 😆

@msxmas35 Hello, thanks for contacting the Xfinity Support. I sincerely apologize for the inconvenience caused. Please DM us your first and last name along with your complete service address so that we can resolve your issue as quickly as possible. x.com/messages/compo…

@XfinitySupport ARE THERE HUMANS WORKING AT XFINITY? PLEASE ANSWER THE PHONE AND SPEAK.

@theseajoker Hey there! We saw your post and would love to assist you. Please DM us your first and last name, along with your complete service address. x.com/messages/compo…

@SeahawksForever @Xfinity @XfinitySupport Thank you for posting this. Same thing is happening with my old account. Online says paid in full but collections keeps texting me!!

@CoachK915 Thank you for sharing your concern. Just to know if your account is disconnected? If yes, then is there any service contract on which the account was on?

@CoachK915 Thank you for reaching out to the Xfinity Support Team. Kindly DM us your first and last name along with complete service address. x.com/messages/compo…

@XfinitySupport can yal answer a question for me

@budc1958 Hello, thanks for contacting the Xfinity Support. I sincerely apologize for the inconvenience caused. Please DM us your first and last name along with your complete service address so that we can resolve your issue as quickly as possible. x.com/messages/compo…

@XfinitySupport @RentonLicensing You seem to be handling a lot of problems today, and you weren't able to fix my relatively minor issue (missing channel 1211/NBCSN in the San Francisco area) last week. Better get your sh*t together. You're certainly charging enough to provide great service.

‼️This message is continuation for July 29, 2026. The @XfinitySupport outage in our area has continued. We’ll update July 30, 2026 Thank you for your patience. This has been beyond our control w/zero communication from Xfinity to any of the businesses in the area or D O L. 🚨

@MattSJell Hello! We noticed your post and want to assist. Please DM us your full name and complete service address. x.com/messages/compo…

@SeahawksForever @Xfinity @XfinitySupport Xfinity is terrible. Good luck with them.