178 Prankit Chadha

@OnePlus_IN @oneplus @OnePlus_Support This is to bring to your notice that I am facing a lot of troubles with my One Plus 8 Pro which I bought in September 2020. I'm glad that it's been 4 years and still the phone was running quite smoothly but last year I was facing some issues.

@amazon Instead of promoting all this why is no one taking care of my complaint. What's the point of having a customer care team when you can't help them. I've been mugged by one of your delivery associates and still no one from your team is helping me.

Delivering customer orders 4,500 ft above sea level in the Indian Himalayas? We sure do! Watch how we make it happen, and deliver products to the Maharishi Ashram, near Gajoli village, Uttarkashi, India.

@adidas @adidas @adidasoriginals @adidasfootball @adidasrunning @adidas

@AmazonHelp Yea that's how it works stop replying to your customer and let them waste their time so they go away by themselves. Good strategy 🤝🏼🤝🏼 @AmazonHelp @JeffBezos @amazonIN @amazon

@AmazonHelp No I'm not able to understand what amount am I going to get?

@AmazonHelp Are you guys trying to fool me or something atleast provide me with the correct information.

@AmazonHelp Refund of amount????

@178Chadha As informed earlier, order refund will be credited to original mode of payment within 3-5 business days. Further, we'll ensure that instances as such are minimized going forward. Your understanding is appreciated. -Pooja

@AmazonHelp I don't want the refund for katana I want the reimbursement for my loss of 4k

@178Chadha We get your concern regarding the refund. The refund will be credited to original mode of payment within 3-5 business days from the date of order cancellation. We request you to wait till the mentioned time frame. -Pooja

@AmazonHelp No I want my money back, catch hold of that delivery guy and I don't know do whatever required I want my money or shoes back.

@178Chadha As informed earlier, we'd not have an option to reinstate an order once it's marked as returning or cancelled. Appreciate your understanding. -Pooja

@AmazonHelp No I'm not able to understand this situation Of course it's easy for you to say you're getting your pay for writing these messages and you're not losing anything but my time and money both are getting wasted. @AmazonHelp @amazon @amazonIN @JeffBezos

@178Chadha Unfortunately, we'd not have an option to reinstate an order once it's marked as returning or cancelled. Further, we'll ensure that instances as such are minimized going forward. Your understanding is appreciated. -Pooja

@AmazonHelp I'm ready to pay for it then what's the problem why can't you return me something if your guy deliberately took the wrong product. @amazonIN @amazon @JeffBezos

@178Chadha Unfortunately, we cannot redeliver the product which were returned. We share concrete solution after checking all the details in and out. The resolution shared by would be certain and final. -Shareef

@AmazonHelp Is repeating the same thing gonna help me???? Take the delivery charge if you want just give me back the shoes I paid for it maybe you don't care about money but that's my hard earned money.@AmazonHelp @amazon @amazonIN @JeffBezos . Please help me out.

@178Chadha We understand your concern regarding that you've returned the wrong item. Please note that once a product is returned, we'd not be able to redeliver the product. We’ve forwarded this instance as feedback to the concerned team internally for review. -Shareef

@AmazonHelp What refund am I going to get I still have that katana my shoes are stolen by your delivery guy and you guys blamed me for that and I'm bearing a loss of 4000rs.

@178Chadha We get you're upset. Please be assured that all undeliverable packages will be returned to us and a full refund will be processed within 3-5 business days.-Nabeela

@AmazonHelp I've called like so many times shared chats with the seller and what else you need. Your feedback won't help me with the money I've lost because of your unethical delivery guys.

@178Chadha We get your disappointment here. However, we'll not be able to reinstate the returned product. We'll forward this instance as feedback to the concerned team internally for review. Appreciate your understanding. -Nabeela

@AmazonHelp But you took the wrong product Don't you think it's your duty to pick the right product and help your customer. Why I'm the one who's going through all this trouble why can't you catch hold of that delivery guy at least hire some good people. Fuckin scammers!

@178Chadha As informed earlier, once the product is returned to our warehouse, we won't be able to reinstate the same. -Pooja

@AmazonHelp I still have the product with me why you won't take any action on this what should I do with that katana when all I want are the shoes that your delivery guy took for himself. You guys are at fault. Fix it stop giving excuses.

@178Chadha Sorry to know about the issue with your order return. Once the product is returned to our warehouse, we won't be able to reinstate the same. Appreciate your understanding. -Ateeb

All I ask is that it was delivery guy's fault that I'm bearing a loss of 3800rs and why in the world should I bear a loss of this amount it might not be a big amount for you but it is for me. Take responsibility and help me out here at least pay for the loss that I'm bearing.

They blamed it all upon me that why didn't you check with the delivery guy it's all your fault you shouldn't have handed over the shoes. The biggest problem was that the delivery guy came directly to my door there was no call from him also. @amazonIN they refused to help me out.

After a few hours when I received a refund for the katana I was shocked that I haven't even returned it and then the guy from myntra came for pickup and I didn't have the shoes with me only so there went my 3800rs something. I immediately called Amazon customer care to report.