Packed room of TSD partners & @ATTBusiness leaders at the Partner Solutions Advisory Council- real, direct, execution focused convo.
Clear themes: partnership is core, speed & simplicity matter, & field empowerment is expected.
Great dialogue, now it’s time to deliver. 🚀 @ATT
@RJDanjr Hi Robert Daniels, we are sorry to hear that you are having issues. We will be more than happy to assist you. Please send us a direct message with your account & contact information so we can follow up with you. -AT&T Business Virtual Assistant
@ATTBusiness I’ve been an AT&T business customer for over 20 years, not sure if your sales team are scam artists or just grossly incompetent, but either way I’m Ieaving AT&T Business. I’ve wasted way too much time with these clowns.
@DiplomaticTucan Hi there, I hear you and appreciate you letting us know about your issue. Please send us a DM, so we can take a closer look and help. Riley
While playing slippi, my connection has been lag spiking a lot recently. It does not happen when I play Rivals 2. My Internet provider is AT&T. Any help would be appreciated.
@_brewilly Hi there ! We sorry your Wi-Fi has been unreliable, especially with work coming up. We understand how frustrating this is. Please send us a DM with your account details so we can check your service and help resolve this as quickly as possible. ~Austin
@Aniazi4187 HiA niazi, we just received the details of your case and we are sorry to see that you are experiencing issues with your services. Please send us via direct message with your account and contact details so that we may best address this for you- AT&T Business Virtual Assistant.
@ATTBusiness this company is the worse to do business with, my acct + my brothers who convinced me to switch over before we got lammed with our first bill. Completely regret it, got shut off twice, bill is like 6 times higher than what I was quoted. They took 4 phones of mine
@Aniazi4187 We will be happy to take a look at this for you. Please send us a direct message with details, your account & contact information so we can follow up with you ~AT&T Business virtual Assistant.
@WWLP22News 150 years ago, the first phone call changed the trajectory of human connection. Years later, the Picturephone introduced the idea of video calls. No better way to keep that innovation moving forward than empowering those who will one day lead the way for further innovation.
@Aniazi4187 Let us take a look! Please send us a direct message with details and your account & contact information so we can follow up with you ~AT&T Business virtual Assistant.
@ATTBusiness I’ve never had to do this, but I’m left with no choice and I don’t want others to be affected as well so hopefully they see this! Highly DON’T recommend ATT, don’t plan on changing your service to them, they are nothing but liars!!
@Aniazi4187 We would like to look at this with you. Send us a direct message with the details, your account & contact information so that we can further assist you ~AT&T Business virtual Assistant.
at&t is impossible to contact, to get my landline disconnected! I've tried for 2 weeks, got transferred several times. Now waiting on hold for over 25 minutes. HELP!!!
We'd like to send your information to a supervisor for additional assistance. Unfortunately we do not have access to the information you previously verified with another representative. If you don't mind sending us a private message with your account number and the best contact number to reach you, we'd be happy to escalate your concerns.
@ATTBusiness@ATT#ATT My wife's identity was stolen by an employee of an ATT Wireless Store in Columbus, GA and ATT has actually sent our closed account to a Collection Agency after agreeing that we were a victim of identity theft and theft by conversion. Unbelievable
@piercemyego Hi there, thank you for contacting AT&T. We understand you have concern with our services. We are here to help you. Please reach us out through DM so that we can assist you accordingly. - Alice
@pompadorkery We are sorry for the inconveniences caused, I really apologise for this. Please feel free to connect for anything further I am here to help you over a DM. Ashley twitter.com/messages/compo…
Wow.
Our internet has been out since Sunday. Literally just stuck in a loop trying to do a firmware update.
Contact Centurylink. They can't help because they were bought out by AT&T. Contact AT&T, and they can't help because the account holder isn't here rn.
@bluphi05 Hi M. Bison, this is Natalie. I am so sorry to hear that, let's get you all the help you need to turn the situation around. Can you please elaborate about your concern and let’s find a solution together. ^ Natalie.
@LunaSnowMain Hi anon, we'll be more than happy to assist you. Please send us a direct message with details and your account & contact information so we can follow up with you. - AT&T Business Virtual Assistant.
@LunaSnowMain We will be happy to take a look at this for you. Please send us a direct message with details, your account & contact information so we can follow up with you ~AT&T Business virtual Assistant.
@Philip_Guarino We would like to look at this with you. Send us a direct message with the details, your account & contact information so that we can further assist you ~AT&T Business virtual Assistant.
@ATTBusiness Utterly atrocious service. I provide correct account information, phone number and PIN and your CS insists I am not authorized to speak to you about my own account. And impossible to write to you. Literally Kafkaesque. Mindblowingly absurd. Please assist.