Aliki Foinikopoulou

The software bears are dead wrong. At @Pearson, #Agentforce autonomously handles order statuses, refunds & lost access codes — increasing the percentage of customer questions resolved without any human interaction by 40%, says VP Gabriele Bauman. At @PenFed, our Agentforce agent handles password resets & account unlocks for employees — reducing total IT tickets by 40%, says EVP & CIO Shree Reddy. This is the Agentic Enterprise delivering real ROI today — not hype. Agenticware, not Software. Read why in the @WSJ by @SebasAHerrera: wsj.com/tech/ai/marc-b… #Agentforce #AgenticEnterprise #AI

Agentforce, now fully deployed @davos, is revolutionizing how attendees navigate this global summit. Not since #Dreamforce have we witnessed such impactful value delivery. Leveraging a decade of insights from WEF attendees' preferences and choices stored in Salesforce, Agentforce elevates attendee experiences to new heights. Discover the power of #Agentforce, your personal guide to maximizing your Davos experience. Empower your journey and unlock the full potential of this conference like never before! #InnovationAtDavos 🔥 Check out the app: apps.apple.com/us/app/forum-l…

Join us this Thursday at #AIConf2024 for a discussion on delivering on the promise of AI with: • Oleksandr Tsybort (@mineconomdev • Yoichi Iida (@JapanGov • @EHoulik (@Intuit • @AlikiFoi (@salesforce • Andrew Wyckoff (@OECD @STGEUI @BrookingsInst 5 Dec. | Brussels & Online

AI is in its early days, much like elevators once were. Hear from @Salesforce's Chief Ethical and Humane Use Officer, Paula Goldman, about what it will take for humans to trust AI. #DF24 salesforce.com/news/stories/b…

Last year, @Salesforce and 7 other companies signed on to the White House’s set of voluntary AI commitments for safe and trustworthy AI development. Dive into Salesforce's white paper detailing the commitments and the progress made so far. More here: salesforce.com/news/stories/v…

The Dreamforce 2024 Keynote is now on YouTube! ❤️ youtu.be/_Cs-xTQeGfo?si… #DF24

Across generations. From all backgrounds. With different experiences. But all with one common goal: to make Europe stronger. The structure of von der Leyen II Commission.

.@Teresaribera confirmed as taking control of DG COMP in the next EC mandate, @vonderleyen says. Still needs EP approval.

Today, on this tragic 50th anniversary, and every day, we stand with Cyprus. We stand in support of territorial integrity and sovereignty. Cypriots deserve to live in a reunited country in conditions of peace, co-existence, stability and prosperity. The Cyprus question is a European one. We will continue to firmly support Cyprus in the efforts to reunify the last divided EU member state, in line with the relevant UN Security Council Resolutions.

👑A HUGE King's Speech with a large number of Bills. So what will be the ones the tech sector and @techUK members will be paying closest attention to? 👇👇 🛜Digital Information and Smart Data Bill - reforming UK data laws to support innovation and creating legal frameworks for Digital ID and Smart Data 🔐Cyber Secruity and Resilience Bill - better securing national infrastructure and improving cyber reporting 🤖Artifical Intelligence? - no Bill, but expect consultations on what an AI Bill will look like to start soon 🏗️Planning and Infrastructure Bill - reforming the planning system to speed up construction, including for data centres 👷 Skills England Bill and Employment Rights Bill- how these are delivered could have big impacts on access to talent and the flexibility of Britain's labour market, vital for the tech sector 🛟Product Safety and Metrology Bill - updating the UK's product safety, consumer protection and labelling rules. 🏴󠁧󠁢󠁥󠁮󠁧󠁿English Devolution Bill - mayors have become key touch points for tech investors and have seen some regions develop good tech and digital strategies 💰Economic Bills - setting up the National Wealth Fund and new measures on budget responsibility creating a more stable investment environment

We at @Salesforce welcome the UK government's commitment to establish appropriate AI legislation & look forward to sharing our expertise with @SciTechgovuk on trusted #EnterpriseAI CRM. See our approach to #AI regulation: salesforce.com/uk/news/storie…

USPTO Director Kathi Vidal joined @Salesforce CEO Clara Shih to talk AI, intellectual property, and maintaining the U.S. leadership in global innovation: bit.ly/4csfpSN

Dreamforce 24: Einstein Enterprises Start Here!

France shared with EU countries a concept note on the AI Action Summit, which is planned for February 2025. The idea is to shift the attention from existential risks to using #AI for public goods while pushing governance and regulatory convergence. content.mlex.com/#/content/1573…

Microsoft excels with bundling. It’s their not so secret weapon for dominating new markets. We know the playbook: Office + Teams, Windows + Explorer, Azure + Visual Studio, 365 + OneDrive, & Xbox + Game Pass. 😉 wsj.com/tech/microsoft…

The #G7 Leaders, gathered in Borgo Egnazia, adopted the Apulia G7 Leaders’ Communiqué #G7Italy 👇 g7italy.it/en/documents/

Introducing the world’s first LLM benchmark for CRM. The new benchmark is a comprehensive framework to help businesses evaluate AI models and make informed decisions based on four key measures: 🎯 Accuracy 💲 Cost 🚀 Speed 💙 Trust & Safety Take a look: sforce.co/4eu2yAT

The EU's #AI Act is set to be published in the EU Official Journal on 12 July, which means it should enter into force on 1 August, confirming @mlexclusive's previous reporting.

Here is the first projection based on estimates of the new Parliament. It is based on available national estimates and pre-election polling data. Europeans are still voting and provisional results will be available later today. For more information: results.elections.europa.eu/en/

EU countries may soon push for human rights and tech standards focus group in ITU – @EURACTIV euractiv.com/section/intern…