Roo

@MicrosoftTeams is there anyway as a birthday present for a friend we could turn teams off for the day? She thinks you’re to reliable!

@SW_Help @Tall_Karen @SW_Help double check your answer to this!

@Tall_Karen Hi Karen, yes super off peak tickets are valid on trains during 4pm to 7pm. ^DM

@SW_Help hi. I'm booking a ticket from London to Gillingham (Dorset) and during 4pm to 7pm super off peak tickets are showing as available to buy on the app. Are these tickets valid for travel at this time?

@SW_Help Thank you for your help.

Hi, it would be advisable to talk to an agent at the customer service centre. The number is 0345 6000 650 but as mentioned previously phone lines are currently down. You can either wait for them to be live again, or alternatively use the web form attached. help.southwesternrailway.com/hc/en-gb/reque… ^RC

@SW_Help is there a phone number for the delay repay team?

@SW_Help If I have made a single journey that was delayed by 60 - 119 minutes (appeal won) I’m entitled to 100% of the single fare paid as per the terms on SWR’s website but I have only been granted 50% and wanted to interact with a human to understand the decision making in this process.

@AndrewAllan Hi, there is the customer service number but that is currently down. Is there something I can help with? ^DM

@SW_Help is the issue at Moreton still ongoing? Is there any bus replacement services from Wareham to Weymouth? Or is it still ticket acceptance with local buses? Is there taxi authorisation still?

🚨BREAKING: Would you switch your internet carrier to Starlink if it only costs $10 a month for unlimited data worldwide and gets free X premium? A. Yes B. No

@LamineRole @GNev2 was decent. Has a few trophies to prove it

Has there ever been a single good white fullback in football’s history? Just one.

@RailUKForums 8.4 If the train you purchased a ticket for is cancelled or is delayed and you still decide to travel, special arrangements will be made to accommodate you on another train (although a seat cannot be guaranteed). So it’s the operators decision as to which trains to choose!?

This is incorrect from Northern Rail. When the booked train is cancelled, the company must allow appropriate/suitable alternatives. A passenger cannot be forced to incur a delay of 60+ minutes in order to satisfy Northern's desire to stick to the same "route" This is absurd!

@GWRHelp just waiting at St Ives for the next service back to St Erth. Any updates on times? 1133 not here yet and 1203 cancelled.

🚨 Eddie Dempsey elected as @RMTunion general secretary Transport union RMT, today confirmed that Eddie Dempsey has been elected unopposed as the union’s new General Secretary. x.com/RMTunion/statu…

@asda great #rollback pricing

@TateTheTalisman Will you or have you invested in XRP?

If you could ask me any question what would you ask me? I'll answer some.

@ThatchamMessi @GWRHelp @ThatchamMessi I wonder if @GWRHelp know if you can you claim back delay repay on parking tickets if you havnt been able to travel due to cancelled trains?

Wow @GWRHelp 5 weeks of travelling to London and I’ve not had a single week my train has not been cancelled due to lack of staff!! With Thatcham station closed, I’ve now travelled 30 minutes to theale paid more in car parking and I’m still going to be late to work.

It also tells you that you arrive at 1417 but the 1135 doesn’t go via Westbury it goes via Winchester and it’s the one that arrives at 1417. 2/2

@GWRHelp @SW_Help can you please clear up a query? the ticket in the picture is London Terminals to Weymouth, Super off peak and via Westbury however, the journey the app tells me to take and the information on the ticket itself says catch the 1135 Wat to Wey with 0 changes. 1/2

@SportPursuit I have just spoken to Mia on the phone from your customer service team who has helped to sort things out. She is definitely a credit to your team!

@AndrewAllan Hi there, thanks for contacting us and I'm sorry to hear about your experience with us. Please can you confirm your order number and I will be happy to look into this further for you. Thanks in advance!

@SportPursuit can somebody please contact me regarding an order that was messed up by yourselves pre Christmas and has not been resolved very well by poor understanding and poor customer service from your team?

scaring the occupants of which one was a 2 year old child! I would say your employee needs to rethink their approach to driving whilst representing the company. This happened at 1220 with your vehicle exiting the A352 onto the A35 towards Weymouth today (03/01/25)

If the road is national speed limit (in this case 60mph) and you’re in a vehicle that is only allowed to to 50 mph and is also not quick enough to get up to or anywhere near that speed forcing vehicles to slam they’re brakes on, (2/3)

@wessexwater maybe teach your drivers the Highway Code as part of their training? When pulling onto a main road from a minor road you need to leave enough room to get up to the speed of the traffic already on said road. (1/3)