@Apprenticeextra why is my email no longer registered and I am unable to access my NUS Apprentice account? Having emailed your customer support I'm now being asked to provide details of my bank card for you to 'find' my account?! Why?
@johnomcgillo Hi there - we're currently reviewing and updating the offers on the apprentice extra platform. All working offers should be visible by the end of this week, we're adding lots of new offers and removing any which have recently gone down. we hope this helps!
@deanwilkinson92 Hey thanks for reaching out! So i can unsure you are the account holder and assist with your query, can you please provide me with the following information?
- Email address that you used to register with
- Full name
- Date of birth
Thanks!
Team TOTUM
@Apprenticeextra hi, the box with the asos discount code is blank regardless of whether I sign in using my phone, laptop, Microsoft Edge or chrome. Can you please help?
@Apprenticeextra hi, I can’t get on the website to get an asos code it just keeps timing out on my phone and laptop- can you please send me a working code asap before my basket sells out?
@ruuthw HI, in order to assist you further, could you please send us a DM with the following information Full name, card number and email address you are using to log into your account?
Regards
Joe
@snuggleswithsab Hi, in order to assist you further, could you please send us a DM with the following details: the email address link to your account and full name?
Regards
Joe
@holly_will1988 Hi, in order to assist you further, could you please send us a DM with your card number and a screenshot showing the issue?
Regards
Joe
@JenLD57 Hi, in order to look into it, could you please advise your husband to send us a DM, with the email address he used to place the order, date of birth and place of study?
Regards
Joe