Mrs S

@Apple can trade in an old Apple phone or get a voucher for a refurbished Watch.

@EE why am I getting billed for @AppleMusic when it’s apart of my plan, I was told I don’t need to do anything

@British_Airways that don’t make much sense, so basically I have to save now to travel in 2026 instead of paying it off before my flight for 2025. I’ll find a different destination and a different airline thank you.

@ShernezF Hi there. Flights will need to be paid for in full there isn't a different option I'm afraid. Ste

@British_Airways why do you only accept full payment for flights. I can’t pay £3k all at once but I can pay it off in 6 months.

@virginmedia I’m trying to figure out how to return my equipment. I have the box and put everything inside. What do I do now?

@TfL what is wrong with your bus drivers? Not letting me on the bus where other drivers have the courtesy of letting you on the bus you have a young child with you.

@asda Honestly, you are getting from bad to worse. How do you not have water to supply your customers, and you didn’t even substitute it? I know if I went into my local store where they do the packing, they would have it as usual.

@SkyHelpTeam do have NHS discount on iPad plans ?

@BupaUK can I get a quote for dental cover online?

@TfL I want to make a complaint about how my child, who is autistic, and I got mistreated by a bus driver this morning, and I want to talk to someone on the phone. These people don’t deserve to work with the public.

@ltmuseum do you have tickets for those who are on disability allowance?

@marksandspencer Ok, I'll do they on the weekend

@ShernezF Good Morning. I am sorry to hear this 😔Please could you pop the coat to your local main M&S store when you next visit, our colleagues will be more than happy to look into this further for you and see what they can do to help 😊- Katie

@marksandspencer Good morning. I got a raincoat just over a month ago, and the zip is broken already.

@FreeStyleDiabet, this doesn’t make sense. When I know, I got the two questions that were asked correctly. It’s impossible to get these questions incorrect if you have diabetes or work in healthcare.

@PureGym Can I bring my own personal trainer to the gym as a guest.

@MyHeritage I didn’t want a yearly subscription why did £114 come out of my account,

Why can’t I use my AirPods on my Mac @Apple to watch @BBCiPlayer.

@gulliversfun Perfect, and do you do fast train tickets for the rides by any chance?

@ShernezF Hi there. The booking times are not strictly enforced. You can turn up when you like or whenever possible 😊

@gulliversfun what happens if you arrive later than your booking time. As you only 10:30, I will not get there until 11-11:30

@gulliversfun do you have fast track tickets?