Oh @Verizon! Such high hopes that whatever excuse of an issue it is this time for unreliable service would be resolved when I got home… but nope! Guess I was too optimistic about y’all! 🤷🏼♀️ @FCC @VerizonNews @VerizonSupport 🙄
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Holly Talley
1.6K posts
Simply walked outside… away from my home WiFi… and what do you know my phone is completely USELESS!! So what am I paying for exactly? When all @Verizon provides is unreliable and over priced services! Can you hear me now? @FCC 🙄 @VerizonNews @VerizonSupport
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P.S. what appears to be blank white pics are screenshots to show the time, connected to the Vzw network & the app being useless and doing nothing!! 🙄 @Verizon @VerizonNews @VerizonSupport @FCC
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Another day of unreliable, overpriced service from @Verizon…. With my HOME (not Verizon) wifi, I can ise the app to check the network status… but as soon as I turn it off, even with 1 LTE bar my phone becomes useless!! FIX IT already @Verizon! @FCC @VerizonSupport
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@BayouPolitico We are here to help with your service. To better assist, I'll be sending you a Private Message.
~Maria
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Dear @Verizon, I’ve been a loyal customer for 16 years, but wonder what exactly I am paying for? This unreliable, SOS, no service mess constantly is getting old! And I’m over your constant excuses! JUST FIX IT!!… @FCC @VerizonSupport @VerizonNews #verizonfail #verizonsucks
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@BayouPolitico Hi there, we respect and value your journey with us and I appreciate your loyalty, and we are not ready to part ways with you. We want to look into this with you and make things right for you. Please join us in a DM so that we can assist you further. ^DaisyG
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@VerizonNews @Verizon Why? You can’t even handle the network you’ve already got! 🤷🏼♀️
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It’s official: @Verizon has completed its acquisition of Frontier Communications.
Together, we now reach almost 30 million fiber passings across 31 states and Washington, D.C. This scale allows us to offer more choice and better value than ever before.
Read Verizon CEO Dan Schulman's letter to employees here 👇
verizon.com/about/news/int…
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Companies that make my blood boil…
1. @Verizon
2. @RegionsBank
3. @CoxComm
… never thought Regions would lose the #1 spot they’ve held for almost 2 decades, but VZW officially did it yesterday! 🏆 Who’s on your list? #VerizonOutage
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Dear @Verizon/@VerizonNews /@VerizonSupport…. So I logged into my app and NOTHING about a credit or applying for it!! I had FOUR lines I pay a ridiculous amount for America’s Most UNreliable Network… Am I getting a $20 credit per line?!?! Bc service was out on ALL. FOUR. LINES!
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I’ve been a loyal customer for 16 yrs & have 4 lines w/ @Verizon! FOUR lines were affected by your failure! Customers w/ multiple lines should get credit to EACH of their lines! We pay far too much for what’s become America’s Most UNreliable Network! #VerizonOutage @VerizonNews
Verizon News@VerizonNews
Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits. This credit isn’t meant to make up for what happened. No credit really can. But it’s a way of acknowledging your time and showing that this matters to us. If you’re still having trouble connecting, please restart your device (power down and power back on). This is the fastest way to reconnect your phone to the network. We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.
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@VerizonNews I’ve been a loyal customer for 16 yrs & have 4 lines w/ @Verizon! FOUR lines were affected by your failure! Customers w/ multiple lines should get credit to EACH of their lines! We pay far too much for what’s become America’s Most UNreliable Network! #VerizonOutage @VerizonNews
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Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits.
This credit isn’t meant to make up for what happened. No credit really can. But it’s a way of acknowledging your time and showing that this matters to us.
If you’re still having trouble connecting, please restart your device (power down and power back on). This is the fastest way to reconnect your phone to the network.
We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.
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How long before @Verizon/@VerizonNews informs customers that yesterday was actually bc of a security breach and our acct info is compromised? 🤷🏼♀️ #VerizonOutage
Verizon News@VerizonNews
Today, we let many of our customers down and for that, we are truly sorry. They expect more from us. We are working non-stop and making progress. Our teams will continue to work through the night until service is restored for all impacted customers. We will make this right - for any customer affected, we will provide account credits and share updates soon.
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Can you hear me now, @Verizon/@VerizonNews? If not, let me say this real loud…. The app and website are USELESS when your systems are down bc customers can’t receive the stupid verification code you text!! You need to do better!! Your customer service is NOT what it once was!!
Verizon News@VerizonNews
Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits. This credit isn’t meant to make up for what happened. No credit really can. But it’s a way of acknowledging your time and showing that this matters to us. If you’re still having trouble connecting, please restart your device (power down and power back on). This is the fastest way to reconnect your phone to the network. We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.
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@cduff99 @Verizon @VerizonNews @VerizonSupport Oh! Trust me… I’ve rebooted several times and still cannot make or receive calls. Only way I can send texts is connected to wifi. Ha
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Hey @Verizon…. Can you hear me now? Of course not bc my service is STILL out! This. Is. Ridiculous! 🙄 @VerizonNews @VerizonSupport #VerizonOutage #verizonfail
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