Angie Caufield

@TheO2 You’ve stopped my friend receiving calls and texts. I understand that you can’t let him call out etc until he has paid his bill (Monday) but stopping him receiving, that’s not on. He is neurodiverse, ptsd and really needs the connection! I would pay but I’m not in the position to

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@edintravel Is this open yet?

Queensferry Road Off-peak roadworks plus a report of a breakdown between Quality Street and Clermiston Road North, 25-30mins drive time from Blackhall junction. #edintravel

@bandq_help I just want to return my order for a full refund. Awful experience

We are constantly trying to improve at delivering an exceptional experience to our customers and we appreciate all feedback. (2/2)

@BandQ @bandq_help what in the misogyny is this? "Easy to fit by women"? What century are we in? Get this sorted diy.com/departments/be… #misogyny #antiwomen #prejudice #unacceptable

@bandq_help Sorry but my experience has been awful with you! From the delivery itself, to missing items and atrocious customer service is have to give you a 0/10

@BootsUK Can you get stop smoking items from boots on prescription? Thanks

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@Hismileteeth bought a bundle through one of your Facebook ads for whitening powder and feee toothpaste for £15. It was all in the basket! Was only sent the powder and not the toothpaste. Do I have to return the order and reorder again or what?

@BankofScotland I don’t have an app, and my mortgage is ancient so can’t get through on phone. Can you not give me a vague general idea if having to pay it is the case? Thanks

@CaufieldAngie Hi, I'm PaulR. Thanks for getting in touch, Angie. We're unable to access your agreement, but if you call 0345 300 2297 an advisor will be happy to help. Lines are open Monday-Friday 8am - 8pm, Saturday 9am - 4pm. You can also use the app to get in touch via the support tab.

There are still spaces for our free online first time buyer event this evening. Between 5.30-6.30pm, our Bank of Scotland Mortgage team will talk through the steps to getting on the properly ladder. Find out more and sign up here: spr.ly/6010GtBE0

@Depheruk Do you do this in Scotland?

@Rachel_L2631 @EdinburghLive_ My 80 year old mum has tripped twice now and fallen on the tram lines

It's 'heartbreaking' edinburghlive.co.uk/news/edinburgh…

@KLM One owned by a uncompassionate and careless company?

Can you guess what aircraft type this is by just looking at part of the wing? #KLM

@mrbobbobalina @ScottishPower It’s about three months and this isn’t sorted. We have complaints logged for Scottish power already, hence going above them

@CaufieldAngie @ScottishPower Angie, Not, they haven't replied to you in 2wks...? File a complaint start the process

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@SP_EnergyPeople please please can you please reply to my personal message, my friend is scared to turn the heating on and it’s bloody freezing!

@ScottishPower complaints procedure? My vunerable friend doesn’t put heating on because of your uselessness as a company!

@Morrisons hey I was charged for a leg of lamb last week- £15! None of us eat lamb and I couldn’t afford £15 on a bit of meat!! How do I go about complaining?

@ScottishPower hi, now my friend has no power, no money and no food because you haven’t given him the £66 for October & November! Very vunerable person! Disgusting!

@ScottishPower hi my vunerable friend has not received his £66 for either October or November. Kept being told too up, will come. Put last £10 still not in now no money and soon, no power!

@ScottishPower please can someone help sort out my vunerable friends account. We have called, messeged etc for over three weeks and his account still says closed and no £66 top up voucher sent! Or do I complain to OFGEm?