Complaints Help Desk

@Nite_I_Am Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@WorldRemit No email received, can't log in to contact your support team, no email contact online. What are users supposed to do in this situation?

@readmythoughts0 @readmythoughts0 Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@GwanzTheGreat @WorldRemit Nope it’s not! They are holding my over $500. Avoid them

@WorldRemit is the issue with Nedbank sorted?

@readmythoughts0 Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@WorldRemit you guys debited my account for over $500 and won’t send the money to my recipient and won’t give me the option to cancel?????

@RaviChandraGRC Kindly follow back and share your phone number via DM for immediate assistance. Thank you

@hm_custserv @help_delhivery @delhivery

@passacaille99 Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@WyndhamHotels @WyndhamRewards I am waiting your answer

@WyndhamRewards My stays can not been credited to my membership account, why? I writed so many times to your help desk / costumer service. Also the hotel responsible people could not added. If you do not add my points to my account, please cancel off my membership!!

@Rcouilla Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@WyndhamHotels still haven’t received my refund or any correspondence from Howard Johnson Mystic. Now over a week. Is anyone going to help? #dontstay #badcustomerservice

@BorahMadhushri @BorahMadhushri Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@hm_custserv @hm @hmindia @delhivery Why can’t you check your system if I provide the order number? Why are you asking for unnecessary details now? Pick up my product from the same address where it was delivered. I have sent you the order no. via DM now check your system & do some actual work

@hm @hmindia @delhivery What kind of service is this? No one has contacted me or come to pick up my return. Instead, you are giving excuses that my address is wrong. FYI the product was delivered to the same address, which is my home address so how can you say it is incorrect?

@magnus_redevil Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@hmindia Extremely poor customer service.. Ticket closed without proper resolution multiple times. Could you please update me on this 0123212348

@BorahMadhushri @BorahMadhushri Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@BorahMadhushri Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@hm @hmindia @delhivery When we pay for your product, it gets delivered within 2 days but when we want to return the same product, you create all these problems. Resolve this issue immediately and arrange the pickup.

@The_King_Of_UFO Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@hm_custserv awful service you advertised free next day postage - 1 week on we're still waiting as EVRI couldn't be bothered to deliver today! Daughter waiting for a T Shirt thanks

@purpleabbiie Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@hm_custserv hi, i ordered a skirt with 5 other items, with a member offer. i’ve been sent the wrong size (it says size medium on the bag but it’s actually a size small). how do i go about getting the correct size with the member offer i used?

@Dnanjapa Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@hm_custserv Not at all - I got a refund. Thats not the issue. I was asked to reorder! I find the top in small and the pants are no longer available why do I as a consumer need to suffer because of your lack of co ordination with your warehousing team and your courier service!!

@hm India prepaid order, Blue Dart refused delivery (no OTP, fine). I fixed it & called support 3 times each time promised delivery “in 1–2 days.” Today? “Refund & reorder.” So you call this a shopping experience? Fix your delivery + inventory coordination.

@PranavP38564265 Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

Hi @hm_custserv, I have already shared all my details via DM, and your team has reviewed my case. However, I am still receiving the same generic response, which is not acceptable. 🚨 Let me clarify again: My concern is NOT about refund. I am specifically asking for a detailed investigation report, because: • I have already submitted CCTV footage • I provided proof that the parcel was delivered in an open condition • The delivery agent himself confirmed the issue • Your team initially acknowledged the case Despite this, my evidence has been ignored without any explanation. ❗ I need clear answers: • What exact evidence was reviewed? • Which points were considered in your investigation? • Why was my submitted evidence not considered valid? • What evidence is missing, if any? • On what basis was my case rejected? Simply repeating “investigation completed” without transparency is not acceptable. ⚖️ As a customer, I have the right to know how the decision was made. Please stop sending generic responses and provide a clear, point-by-point investigation report. @hmindia @hm @jagograhakjago @GoI_MeitY @PMOIndia @mygovindia @nch1915 @IndianExpress @timesofindia @htTweets @ndtv @ZeeNews @News18India @ANI @CNBCTV18Live @MoneycontrolH @GujaratPolice @aajtak @VtvGujarati @republic @raghav_chadha #CustomerRights #ConsumerProtection #RightToInformation #TransparencyMatters #EcommerceIssues #DeliveryIssue #ConsumerAwareness #GrievanceRedressal #HMMismanagement #OnlineShoppingIssues #JusticeForCustomers #ConsumerVoice #Accountability #IndiaConsumerForum #NCHIndia #RaiseYourVoice #SupportConsumers

🚨 Day 13: Still Waiting for Investigation Report from @hm_custserv 🚨 I have already provided multiple pieces of evidence regarding my order issue, including: 📹 CCTV footage related to the delivery incident 📦 Confirmation that the parcel was received in an open condition 🗣️ Delivery agent’s own confirmation about the parcel issue 💬 Initial communication from H&M support regarding return/refund Despite sharing all of this, I am only receiving the same generic response: “investigation has been completed.” 🚨 My concern is NOT about refund right now. I am specifically requesting the detailed investigation report. I want clear answers on: • What evidence/documents were reviewed? • Which specific points were considered before making the decision? • Why was my submitted evidence not considered? • On what basis was my claim rejected/closed? Customers deserve transparency. Simply saying “investigation completed” without explaining the reasoning is not acceptable. 🔊 If anyone has faced a similar issue with H&M, please DM me. @hmindia @hm @nch1915 @NeonMan_01 @peepoye_ @jagograhakjago @GoI_MeitY @PMOIndia @mygovindia @IndianExpress @timesofindia @htTweets @ndtv @ZeeNews @News18India @ANI @republic @MoneycontrolH @CNBCTV18Live @GujaratPolice @AdvisorLaborLaw @republic @VtvGujarati @aajtak @raghav_chadha #CustomerRights #CustomerRights #ConsumerProtection #RefundIssue #UnfairPractice #ConsumerAwareness #OnlineShoppingIndia #EcommerceIssues #DeliveryIssue #CustomerExperience #HMMismanagement #JusticeForCustomers #SocialMediaAwareness #SupportConsumers #ConsumerComplaint #IndiaConsumerForum #NationalConsumerHelpline #NCHIndia #GrievanceRedressal #EcommerceFraudAwareness

@GreyMatter02 @GreyMatter02 Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@hm_custserv Order 47699120152 Txn date 9.3.26 The fabric quality is not breathable. I get sweating. Hence I had requested for return. I will buy a 100% cotton t-shirt from your website. I had missed the return window as I was not in town. this fabric is just pathetic. Please reply.

@hm_custserv @hm

@GreyMatter02 Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@hm_custserv Order 47699120152 Txn date 9.3.26 The fabric quality is not breathable. I get sweating. Hence I had requested for return. I will buy a 100% cotton t-shirt from your website. I had missed the return window as I was not in town. this fabric is just pathetic. Please reply.

@RaviChandraGRC Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@help_delhivery @help_delhivery @hm_custserv what does no response from you mean to me . Is that a statement that common man is not cared by the bigs MNCs.

@jonsmithUC @jonsmithUC Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@mandm I ordered and paid for jeans. You picked, packed and sent the wrong size. You have made me pay £3.99 to return them. I have no jeans, I have paid for 2 lots of postage and @MandM think this is perfectly acceptable. I don't.

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@jonsmithUC Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@mandm So, I bought jeans and you packed and sent me the wrong size. But I have had to pay £3.99 to return them. What kind of business model is this? Never again.

@ichabod_sher Hi there thanks for getting in touch. Could you please follow back and share with us your reachable number via DM so that we can assist you further and update you with a resolution. Thanks.

@mandm what's the point in paying for "guaranteed next day delivery" when you use Royal Mail and their 24hour tracked is just an estimate?