Danone India

@BhanuPrakashga Dear Sir, Thank you for reaching out to us! Please DM us your contact details or write to us on care.India@danone.com, so that our team can assist you better.

Dear Team, I have ordered dexolac 2 from big basket on 28th nov 2025 , I got the a product which the expiry date mentioned as jan 2026 but the powder colour is pale yellow , which has to be white. I need a resolution on this Order ID BNN-1839709140-20251128

@pradeepbalrampu Kindly DM us your contact details or you may write to us at care.india@danone.com  Regards Team Danone India

@DanoneIndia and granules. The quantity in these boxes also seems less compared to other big packs with the same batch number (2503237901/Mar 25). Photos or the boxes themselves can be provided if needed. No issues have been observed with the tin packs.

@pradeepbalrampu Kindly DM us your contact details or you may write to us at care.india@danone.com Regards Team Danone India

@DanoneIndia Aptamil Gold has been used for my baby since July 2025. However, two big-pack boxes with Batch Nos. 2506177901 (Jun 25) and 2503277901 (Mar 25), purchased in Jabalpur (MP), appear to be of poor quality. The powder does not dissolve properly and leaves lumps... cont..

@RawatGaurav93 @ZeptoNow @fssaiindia @MoHFW_INDIA @PMOIndia @jagograhakjago Please share your contact details in DM or write to us at care.india@danone.com

Heartbroken & terrified! 😭 @ZeptoNow sent FAKE Aptamil Gold! Fed my baby for 2 days, now suffering digestion issues. 💔 No parent should face this! @fssaiindia @MoHFW_INDIA @PMOIndia @jagograhakjago—act NOW! Share! #FakeBabyFood #zeptoScam #SaveOurKids #IndiaMoms #FoodSafety

@rani_kumari2761 Please share your contact details in the DM or write to us at care.india@danone.com Regards Team Danone India

@Gourav995863468 @amazonIN @Consumercare @jagograhakjago Dear Sir, Thank you for reaching out to us! Please DM us your contact details or write to us on care.India@danone.com, so that our team can assist you better. Regards Team Danone India

@DanoneIndia @amazonIN @consumercare @jagograhakjago I have purchase protinex mother's nutritional mix chocolate flavour 400 gm from the amazon fresh but i have received wrong logo danone products i doubt this products is fake so please help me. what can i do.

@SamarpitaB56068 @firstcryindia @ConsumerVoiceIn @ravimaan @jagograhakjago Dear Mam, We regret the inconvenience caused. Please DM us your contact details & or reach out to care.india@danone.com, so that we can assist you further. Regards Team Danone India

@firstcryindia Order #33245886BTN3F1FFF5 (23.09.25) arrived tampered: Aptamil Gold Stage 2 packet open & contained maida instead of milk. Unsafe for infants! Replace or refund NOW, or legal action will follow. Parents, please check your deliveries! #ConsumerAlert #InfantSafety

@theSagarDesai @SwiggyInstamart @fssaiindia @CMOMaharashtra @PMOIndia @narendramodi @FCI_India @Dev_Fadnavis @Yogeshsagar09 @BJPVinodShelar @AmeetSatam @BJP4Mumbai @TOIMumbai @republic @Nutricia @TajinderTiwana Dear Sagar Desai, We apologize for the inconvenience. Please DM us your contact details & location or reach out to care.india@danone.com so that we can assist you further. Regards Team Danone India

@SwiggyInstamart i received cockroaches in Dexolac baby milk powder Strict legal action should be taken against you people @fssaiindia @CMOMaharashtra @PMOIndia @narendramodi @FCI_India @Dev_Fadnavis @Yogeshsagar09 @BJPVinodShelar @AmeetSatam @BJP4Mumbai @TOIMumbai @republic @ABPNews @ZeeNews @cnnbrk @Nutricia @DanoneIndia @mybmc @mybmcWardPN @harshamjty @ndtv @MoHFW_INDIA @FCI_India @fssai

@Himjan7 @Nutricia @fssaiindia @MOFPI_GOI Kindly DM us your contact details or you can write to us at care.india@danone.com and our team will assist you further.

Thank you very much for your valuable feedback. Your suggestion encourages us to explore the possibility for the future. We appreciate your contribution in helping us create new and improved services. We are committed to providing our consumers with safe and nutritious products and your feedback will help us strengthen this commitment. Please do not hesitate to contact us for any further queries.

@DanoneIndia , I have been using stage 1 tin product for my baby. Learned from your support team stage 2 Tin is not available. I see multiple request in X for Tin products for stage 2,3 and so on. Can you take this up please!!

@AniketEngg Thank you for writing to us. Regarding your query, we wish to inform you that Tin packing is not available for Aptamil Gold Stage 1, 1.2 kg pack.

@DanoneIndia is there a TIN pack available anywhere for 1.2kg Aptamil gold stage 0?

@deewan_sarvesh Dear Adv. Sarvesh Deewan, Please note that the products you are comparing are different. One is Dexolac Special Care, which contains DHA and ARA, while the other is Dexolac Stage 1. Each is formulated to meet different nutritional needs. Regards, Team Danone India

@Danone @DanoneIndia your website mentions that ur Baby milk formula contains DHA but the ingredient list on your packaging doesn't mention anything about it. Kindly explain or be ready to feel sorry. @mansukhmandviya #babymilk #formulamilk #goodwill #Indianmarket #infant #health

@abhinavgupta194 Dear Abhinav Kindly share your details in DM or you may write to us at care.india@danone.com Regards Team Danone India

I've ordered Aptamil Gold Stage 3 from @amazonIN but I've received a damaged box from which formula milk powder is leaking. @DanoneIndia please intervene. I've ordered the same multiple times in the past too.

@ybrwq8pmhs Greetings from Danone! Thank you for bringing this to our attention. Request you to share your contact information & email Id, so that our executive can connect with you. Alternatively, you can reach out to our Careline directly at care.india@danone.com Regards Team Danone India

@DanoneIndia Hi Aptamil Gold packaging and quality team, we just found one dead insect when i opened the pack and try to make baby food. I am expecting very high quality from you as we are feeding my new born. Here is the proof! I wont lie to you, we found only 1 insect

@khanssameer19 @Flipkart @flipkartsupport @fssaiindia @Danone We are sorry to hear about your experience. Can you please DM us your contact details & our dedicated team will assist you promptly. Alternatively, you can reach out to our Careline directly at care.india@danone.com Regards Team Danone India

URGENT⚠️ Found a live worm inside a sealed pack of Dexolac baby formula! 📦 Order ID: OD334414348194790200 This is a serious health hazard for infants. @Flipkart @flipkartsupport @fssaiindia @danone — we need answers and immediate action! #FoodSafety #Flipkart #Dexolac

@RoshniMoolchan1 Please share your query via DM or write to us at care.india@danone.com Regards Team Danone India

After submitting all the requested documents, you mentioned that Mr. Akshay Joshi Sir would connect with us. However, it's been a month, and we have not receive any communication from him or your csr and markting team. @Danone @DanoneIndia

@RoshniMoolchan1 @Danone Dear Mam, Hope our representative was able to help you over a call. Kindly share your details on our email id- care.india@danone.com Regards, Danone Consumer Services

We have been trying to reach the Danone india CSR and Marketing departments for a while but haven't been able to connect. This is urgent, and we would appreciate a call as soon as possible on our number - +91 7727880988 @DanoneIndia @Danone

@JagaKj Thanks for sharing the details; our team shall contact you shortly!

@DanoneIndia ordered in swiggy instamart and received damaged items order number ORDER #199795722634192 last time same thing happened and got larva in it and again now with proof I have it

@AvijitD57429898 Dear Avijit We are pleased to inform you that we have recently launched Dexogrow, a product specifically designed for children aged 2+ years. The product is expected to be available in the market by the end of this month. Regards Team Danone India