Elaine Campbell

@Selfridges still not getting satisfactory customer service. After multiple fruitless emails I called the phone number - apparently “the system was down” and I was told to call back!

@Selfridges I’ve already done that - several times and have received what I would consider no help whatsoever

@Doctorebc Hi, Thank you for your comment. I'm sorry you are unsatisfied with the service you received from us. This certainly isn't the standard we expect for our customers. Please can you send some more details to customerservices@selfridges.com and we’ll be in touch shortly.

@Selfridges hate to bad mouth my favourite store but it is woefully let down by its poor customer service.

@artotel Trying to contact Art’otel Battersea to retrieve a lost item. No response to email or Insta. Any suggestions please?

We're thrilled to announce that local textiles artist Jasmine Karis has woven her magic into our art'beat studio at art'otel Battersea! Pop by the studio anytime to soak in her textiles and say hello to the creative mastermind herself!

@artotel trying to contact someone in Battersea to retrieve lost property. Left in the closet last week when I checked out. Thanks.

@Tesco my delivery was just cancelled for bad weather but I have already been charged. As a result I will incur costs on my credit card - foreign currency exchange and any discrepancy in exchange rate between the two transactions. How can I be reimbursed please?

@AppleSupport when will Apple fitness plus be available for Bermuda residents?

Another day passes and still no response from @DHLexpress about my missing package

@DHLexpress have just wasted more time on the phone trying to find my missing package - just got cut off twice.

@DHLexpress tell me they have delivered my parcel but I haven’t received it. What redress do I have?

@gordybenson @AmericanAir I was cut off all four attempts and told to try again later. Unable to change my reservation on line. Any suggestions?

Good evening @AmericanAir am presently on a three hour hold hoping to rebook to an earlier flight home from MAD to MIA (currently scheduled for Saturday). Is the phone reservation system the only way to make the change. Many thanks.

@AmericanAir am scheduled to travel via US on Saturday and am not a US citizen. No one answering your phones.

@gordybenson @British_Airways Currently on the BA website which crashes whenever I get to the page about submitting a claim for compensation.

@British_Airways BA 2233 delayed once again (4 1/2 hours). I suppose everyone should be grateful that it wasn't cancelled though. Looking forward to receiving the usual platitudes expressing disappointment and regret, and directing us to the EU compensation page.

@British_Airways Many thanks to Andy and Ruth at Toronto Pearson this evening for great customer service chasing up our lost bag. Still lost but they could not have done more to help. Dream team!

@parcelforce I tracked it to the customs office, emailed, eventually got a response. Have now paid the duty and hope parcel will arrive tomorrow. That is a lot of effort not to mention cost. This is NOT an efficient service. And I paid $20 extra for express delivery.

@parcelforce will never use again. Posted parcel to UK ahead of my arrival to save carrying extra luggage. 3 weeks later am back in Bermuda, have paid over $200 total and parcel still has not arrived.

@IWCare @IrishWater No water in Youghal and no tanker. Why. My ageing parents have been without water for two days #thirdworldireland

@GC_Rail no

@GC_Rail Trying to get refund for disrupted service on Sept 21. not easy on website. only automated response to email