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Objective Update and Statement Regarding Innocent Retail Users Impacted by the HUOBI GLOBAL S.A. Sanction Event (Day 15 since May 28)
1. [Account Status Clarification] Following the sudden industry regulatory event on May 26, my deposit initiated on May 28 was intercepted by automated compliance filters. Currently, my Kraken account access and historical existing funds have been completely restored to normal. However, the "newly transferred funds" remain isolated/withheld by the exchange and are completely missing from my visible account balance.
2. [Trust of an Ordinary Retail User] As an ordinary retail consumer who registered and completed rigorous identity verification (KYC) solely out of deep trust in Kraken, these restricted funds represent entirely legitimate personal trading assets.
3. [Reviewing Sanction Boundaries] As a globally covered and reputable compliant exchange, I sincerely hope Kraken’s risk and compliance departments will re-examine the core issue: Is there any inherent nexus or legal connection between the "designated entity" of this geopolitical sanction and the "private assets of innocent retail users" who have independently cleared strict compliance checks? Ordinary users who place their ultimate trust in this platform should not be left disappointed.
4. [Industry Benchmarking and Peer Progress] This systemic storm initially impacted users across multiple mainstream platforms, including Binance, OKX, Bitget, Bybit, MEXC, gateio, and Coinbase. Currently, users on those platforms have returned to normal. Having personally participated in the appeal processes with Bitget and Bybit, I noted they assigned dedicated customer support teams to actively engage and provide clear paths to resolution. Congratulations to them for successfully resolving the account and fund issues arising from this event.
5. [Final Appeal to the Legal Team] In this industry-wide event, Kraken remains the notable outlier with unresolved new deposits. I respectfully urge Kraken's legal department to thoroughly review individual dossiers and coordinate a solution. A blanket, one-size-fits-all freeze should not be applied to ordinary retail users engaging in an emergency flight to safety. We look forward to a compliant, communicative, and reasonable progression.
@krakensupport @krakenfx @krakenpro @KrakenDesktop #Kraken @HuobiGlobal @HTX_Global @bitget @Bybit_Official @Alpha_Bybit @Gate @MEXC @Alpha_MEXC @coinbase @okx @OKLink @chainalysis @qg7777 @FatManTerra @zachxbt @WuBlockchain @wublockchain12 @bitboy_crypto @WhaleCoinTalk @cobie @AutismCapital
关于HUOBI GLOBAL S.A.制裁风波波及无辜散户事件的客观更新与声明(5月28日至今第15天)
1. 【账户现状澄清】因5月26日行业突发风波,本人于5月28日发起的充值被风控拦截。目前,本人的Kraken账户使用权限以及原有的账户存量资金已得到完全恢复,状态正常。但该笔“新转入的资金”目前仍处于被交易所隔离划走的状态,账户余额内无法显示该笔款项。
2. 【普通散户的信任】作为一名因为对Kraken平台无比信任才注册并完成了严格实名认证(KYC)的普通小散户,这笔资产完全是个人合法的零售交易所得。
3. 【关于制裁主体的边界审视】作为一个覆盖范围巨大且享有良好合规声誉的国际交易平台,强烈希望Kraken的风控与合规部门能够再次认真审视:本次地缘政治制裁的“特定主体”,与经过了平台严格合规审计、彼此独立的“无辜散户个人资产”之间,是否存在必然法律关系?请不要让始终信任平台的普通用户失望。
4. 【行业同行进展参考】这场风波在初期波及了包括Binance、OKX、Bitget、Bybit、MEXC、gateio、Coinbase等多家主流交易平台。目前,这些平台的相关用户资产和账户问题均已陆续恢复正常。本人也亲自参与了Bitget、Bybit等平台的申诉过程,他们均安排了专属客服积极对接并给出了合理的解决办法。在此也衷心恭喜这些平台的受影响用户都成功处理了账户与资金问题。
5. 【最终诉求】目前在这场全行业风波中,仅剩Kraken对于新转入资金的处理仍无明确进展。在此诚挚呼吁Kraken法务部门认真审视个案,帮忙协调处理。普通散户在风波初期的避险行为不应被采取一刀切的长期冻结。期望平台能够展现合规大厂的担当,积极推进合规合理的处理结果。
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