@Ellsbellssss Good morning Ellie. I'm sorry to hear this has happened. Please can you pop us a DM containing your dog's name and your postcode so I can go ahead and sort this for you. -Daniel 🐺
@marksandspencer your store will appreciate an additional cost of a parking fine - 60 mins seems ambitious to get a big shop done when it’s going to be busy and will need to wait when collecting food to order. I actually have the digital receipt for the visit so would gladly DM this to you. 3/3
@marksandspencer I also want to point out what looks like just a sticker has been put over the previous sign to highlight the change from 90 mins to 60 mins, so no clear/big signage that 60 mins is the new maximum. With Xmas in a few weeks, I’m sure many of your customers who will spend £100s 2/3
@marksandspencer I’ve been sent a parking ticket for being over an hour in your West Wickham branch. Disgusting - you have changed the maximum stay from 90 mins to 60 and this change was not clearly advertised. On that particular day (a weekend so busy) (1/2)
I had to wait for a space, wait for a click and collect parcel, do a weekly shop (£80), and queue for the checkout. Now I’m being penalised with an £85 fine for your lack of facilities and staff - won’t be doing my weekly shop with M&S anymore - disgraceful (2/2)
@hm_custserv I placed an order on Monday 5th Sept. On the 7th I got an email from Evri saying they had my parcel. Then on the 8th they said there’s a delay to my parcel and would let me know when it’s out for delivery. What’s happened to my parcel / when will I receive it?
@ODEONHelp I’ve booked some tickets as a guest online for Sunday. When I try to view my ticket it keeps saying order cannot be shown and haven’t been emailed to me. Please can you email them to me
@ODEONHelp the only film that your website says is being shown at Beckenham Odeon this Friday 5th Aug is Bullet Train. Please could you confirm whether Elvis is being shown on Friday too?
@waitrose checked my receipt from shopping earlier today and I’ve been charged twice for one of my items. The shop’s now closed and is too far to go back