Emily Monaghan

@NewLookHelp I’m having issues going to checkout, is this the same problem?

@MindfulChefUK Is that a legitimate number?

@EmilyLWorkman Hi Emily, we're sorry you're receiving unwanted texts. If you'd like to text STOP back to the number provided, this will ensure you're unsubscribed from the marketing list 😊 - George

@MindfulChefUK I keep getting DPD text messages that I believe to be spam and now I’ve got this text. Not sure if legitimate but it’s note so please remove my details

@O2 Disgusting that you’re happily announcing this even though many of us still can’t even get on to the app/website! Absolute joke!

We’ve sold out our Priority Tickets for Peter Kay. We’ve seen extraordinary demand, our most popular presale ever. We’re sorry not all our customers were successful. General sale tickets for The O2 + UK arenas are released Saturday 10am. We wish everyone the best of luck!

@British_Airways I will DM you

@EmilyLWorkman Hi Emily, if you have an eight-digit case reference number, our Customer Relations team will get back to you as soon as they can. We can't provide a timescale, but this link may help: ukprepin.custhelp.com/app/answers/de…

@British_Airways please can someone give me an update on a complaint that now has been ongoing since May and I’m getting increasingly disappointed with being passed from pillar to post. Honestly your customer service is laughable!

@British59750566 I’d prefer a response from the genuine @British_Airways account thanks 🙄

@jackmona5 @British_Airways They never respond! Complaint has only been going on since May but hey ho we chase again!

@TicketmasterCS Thanks for confirming this however I have not received my tickets yet? Can you confirm when they will be dispatched?

@EmilyLWorkman Hi. The original tickets are valid for the new date. Thanks!

@TicketmasterCS Hi, I’m due to attend the Westlife concert on 6th August and not yet received any tickets. I was previously advised that the tickets from 2020 (it’s a rescheduled event) would be used can you confirm this? Thanks

@Ticketmaster Hi, I’m due to attend the Westlife concert on 6th August and not yet received any tickets. I was previously advised that the tickets from 2020 (it’s a rescheduled event) would be used can you confirm this? Thanks

@British_Airways I’ve now chased this complaint 7 times as has @jackmona5. Customer service is just laughable! We have also spent 40 minutes waiting for the phone to be answered on multiple occasions. How do we escalate this now? Absolutely ridiculous!

@EmilyLWorkman We're sorry you've been kept waiting, Emily. Unfortunately, we're not able to give a timescale for responses to Customer Relations claims as every claim is unique and therefore we cannot predict the amount of time taken to fully investigate and respond to each claim. Corry

@British_Airways Disappointed with your customer service on every level. Raised a complaint over a month ago, chased it now 3 times and received no acknowledgement or response. Phone lines are useless, website difficult to navigate and emails are just ignored! Absolute joke!

@ThreeUKSupport So fed up of seeing either no service or one bar. Paying near £50 a month to have to call through WiFi every single time! Can you please explain why there’s hardly any service in the WA5 area!!

@HalifaxBank My dad has received this message. We think it’s scam but can you confirm? Thanks

@riverislandhelp Hi, I’ve sent a DM regarding a fault on a pair of boots. Can you please take a look and advise on my options. Thanks

@AskPayPal Hi, can you confirm whether this is legitimate? Thanks

Given the current circumstances and so many in self isolation you’d think @SkyUK would put movies on for free!

@ThreeUKSupport I’ve sent a private message about a query I have

@Piccolino_Heath Worst experience here on Saturday!! Emails sent to complain and no response given! Terrible restaurant and even worse customer service! @ClubIndividual