Em

@NatWest_Help Thank you, just sent!

@Ems_HC Hi there Em - yes certainly i'll see what I can do! Pop me a DM with your full name, sort code, post code and what you need to get sorted if you can! 😊 - Nick

@NatWest_Help hi, I’ve tried Cora and asked for a human, but no response yet, are you able to help please?

@PizzaExpress Please can you confirm that this is the exact same as restaurants use as I am waiting to add to my basket and complete my online shop 🤣🤣

@PizzaExpress Ah ha thank you, so this one that I can buy at a supermarket is the exact same dressing as I’d have eaten in restaurant yesterday? 👏🏻

@PizzaExpress hello! Trying to recreate your amazing salads-please can you confirm that this is the same dressing you use in restaurants on the side salad? 🙏

@deansalford84 Wouldn’t have happened in my day King. Whose butt do you want kicked? ❤️

Someone really patronised me today during a meeting so I stayed tight lipped and after a few minutes I walked out of the meeting before it finished. I’m the star of my own movie and won’t stand for that!

@VictoriaCoren outrage from gas engineer husband who tells me that was not a stopcock image in tonight’s #Onlyconnect as it was a water turn valve, or ball valve if you will. So, balls, not cock. 🐓

“Proud” #greggwallace #womenofacertainage

@Wickes please can you respond to my DM?

@Wickes have sent DM about an order not delivered

@AsdaServiceTeam hi, placed an order today at 14:35 to collect 16:30-17:00, was not ready to collect and still not showing ready to collect nearly 2 hours after window? Money taken from account. Please advise?

@deansalford84 I do not miss 🤣

This is one day worth of sponges in the staff room 🧽

It’s been a week and a half. Please reply!!

@O2 I have had a DD taken today for twice the usual amount, and cannot access bills or account online? Have DM’d but please advise asap?

@O2 This is just so slow @O2 you took money without a bill that I could view and it takes DAYS to get a reply and there is no progress. Where is my account? Where are my bills? PLEASE REPLY

@Ems_HC We respond to messages in the order that we receive them Em. We've just responded to your latest DM now. If you'd prefer to make a complaint at this stage you can find the details of how to do this here o2.co.uk/how-to-complain

@O2 how do you choose who you reply to please? I have been messaging since Monday?!

@O2 @gfcunni @O2 I also wish to complain. Money taken by O2 without an available, double what should have gone. Been trying to speak to someone for a week. No progress. Please advise complaints procedure.

@gfcunni Sorry to hear this, Greg. What was advised exactly? The payment needs to be paid via phone. We've ensured advisors are taking calls at this time. See more info here o2.co.uk/help/account-a…

@O2 I've just spent over an hour trying to pay off my device plan. 4 phone calls and the live chat can't help either. Your staff on the phones are useless and the live chat isn't fit for purpose. I'm trying to give you money! How do I make a complaint?

@gfcunni @O2 I also wish to complain. Money taken by O2 without an available, double what should have gone. Been trying to speak to someone for a week. No progress. Please advise complaints procedure.

@O2 @O2 please can you help-at least confirm when I can get out of my contract?!

@O2 please can you reply to this or my DM? You can’t just take this much money AND not give me sight of my bills?!