Federica Migliardi

@_pinnaclegroup we have a serious water leak in our building common area and we cannot find a soul to help us, it's ridiculous. You need to support in case of emergency!

@flibcocom at Stansted you sold me a ticket to central London saying the journey was 1h when is 1,5h. That's misinformation and bad customer service!!!

@Better_UK your Woolwich Waterfront Centre is a joke: they keep cancelling all weekend classes once everyone is there and ready to go. No instructor, always delays and changes of schedule, equipment falling apart or missing/not working. We're all tired: what's the manager doing?

@Trenitaliano RV3025 verso Genova è strapieno con persone nei corridoi che impediscono accesso ai bagni. Non è un adeguato servizio per i passeggeri paganti e crea una pessima esperienza!

@easyJet awful experience today with flight EJU3952 cancelled after the whole day waiting at the airport prior to endless changes to our departure time.Pls note we expect significant refund for the 24h nightmarish experience+loss of 1day holiday. Thanks for a quick response.

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@virginmedia totally disappointed by you trying to increase my monthly charge by 30% all at once when I've been your loyal customer for several years and I just renewed the contract! If you can't keep my agreed contract price I'll switch.

@southeasttrains you are a shame for London! Not possible to start 2023 with so many trains delayed or cancelled! Thanks for ruining people's life.

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@DPDgroup_news your customer service is awful: I've been awaiting for your pick up all day and is constantly delayed after I spent all day at home waiting for this. You should compensate people for how much of our time you waste and how frustrating is your service!!!

@MADFESTLONDON guys we cannot join the event virtually, live stream section is empty, pls help. Thanks

@GWRHelp worst experience ever travelling Cornwall to London: super overcrowded,2.5h+ delay and you abandoned all passengers at Reading to their faith!You shall not just refund our expensive tickets but leave space to train providers who know what they do! #worsttrainever

@TfL After having spent my day trying to solve the issue with 3-4 pp of your CS team I found an alternative solution. But I'm really disappointed overall

@Freelander84 Hi Federica. Sorry to read this, please let me know if there's anything I can do to help. Issues can be dealt with on the phone or by emailing customerservices@tfl.gov.uk. Thanks, Paul.

@TfL you have the worst customer service I've ever seen, spent all day trying to resolve a super simple issue! Hope I'll never have to deal with you again!

@virginmedia I've been waiting for more than a week to connect with a CS human to discuss my contract, worst CS ever! Can you do something about that ?

@tecobuyjp hi, recently bought a smartphone from you under order #BUKW410202535 and it's faulty, showing many bugs. I'd like a refund or a new one,as it's under warranty. Can you please help?Thanks

@thameswater I'm really upset because you have been charging me more than double of the agreed fare since April after I repeatedly called you to fix it. Please address this asap!

@NELHCP @NHS_CityHackney @hackneycouncil Hi is the walk in available also tomorrow or Monday for the Moderna vaccin? Thanks

Live in Stoke Newington #Hackney and still need to have a Covid-19 jab? The Day Lewis pharmacy on Stoke Newington Rd, #N16 8AD has the #Moderna vaccine and is doing walk-ins today (Sat) for 1st and 2nd doses until 5.30pm. 18+ only @NHS_CityHackney @hackneycouncil

And we're off! The doors are open and we're about to start vaccinating at the London Stadium in the Olympic Park today. Thousands of people are booked in but there are still slots available and we're open until 8pm - book here: nelvacc.eventbrite.co.uk (no walk-ins)