GWR

@Walesguy2 Hello there we're sincerely apologize for the inconvenience that you had encountered earlier. Share your experience with us via a direct message for further assistance from our team. Regards: Garwin

@abuse_justice @GWRHelp Surely a meal voucher for you from @GWRHelp 😉 I never seem to be on the “right” train and have to make do with the complimentary tea and biscuits!!

And you can access the restaurant car on a standard ticket too. London - Penzance/Swansea services. Hey @GWRHelp please note I’m providing free publicity!!!!

@L01ner Hello there we're sincerely apologize for the inconvenience that you had encountered earlier. Share your experience with us via a direct message for further assistance from our team. Regards: Garwin

Will they be cancelled & delayed any less often?! Seriously, I love Paddington, but this is a joke, the problems with @GWRHelp are getting worse & worse, and the solutions are not in Peru.

@Discostu_20 Hello there we're sincerely apologize for the inconvenience that you had encountered earlier. Share your experience with us via a direct message for further assistance from our team. Regards: Garwin

@GWRHelp so is this service running from fratton then its next stop will be Westbury that's a long time for a driver not stopping lol 😆

@vm_laurence Hello there we're sincerely apologize for the inconvenience that you had encountered earlier. Share your experience with us via a direct message for further assistance from our team. Regards: Garwin

@jctriathlete Hello there we're sincerely apologize for the inconvenience that you had encountered earlier. Share your experience with us via a direct message for further assistance from our team. Regards: Garwin

@sara_out_west Hello, We are sorry for the inconvenience caused that happened thats not what we would like to offer to our customers,kindly follow back Share your reachable phone number for assistance with us via a direct message,Thank you,^MA

@KernowChris Hello, We are sorry for the inconvenience caused that happened thats not what we would like to offer to our customers,kindly follow back Share your reachable phone number for assistance with us via a direct message,Thank you,^MA

@GWRHelp Are GWR services to Exmouth also stopping from EXD when the SWR line is closed soon?

@annief1 Hello there we're sincerely apologize for the inconvenience that you had encountered earlier. Share your experience with us via a direct message for further assistance from our team. Regards: Garwin

@GWRHelp good morning. Today I purchased a ticket , Day return Morpeth to Hexham. And noticed that the payment on my Bank account is for GWR DIDCOT Parkway . Considering that I am nearly 5 hours away. I definitely haven't bought a ticket from there today. Any ideas please..

@leetseyin Hello, We are sorry for the inconvenience caused that happened thats not what we would like to offer to our customers,kindly follow back Share your reachable phone number for assistance with us via a direct message,Thank you,^MA

@GWRHelp you just cancelled the Port Talbot 1548 which I had an off-peak ticket for. Can I get on the next train instead?

@sadietrent_92 Hello, We are sorry for the inconvenience caused that happened thats not what we would like to offer to our customers,kindly follow back Share your reachable phone number for assistance with us via a direct message,Thank you,^MA

@LukePollard @GWRHelp @networkrail when are they looking to start this as I heard this month but I'm coming into London in a couple of weeks for an event and am able to get a train from Taunton to London

I hosted a briefing for MPs today with @GWRHelp and @networkrail  about mitigating the impact of the HS2 station construction at Old Oak Common on South West rail users. It severely impacts the GWR mainline into London and is a big issue for the SW, Wales and Southern England.

@VermilionDynam1 Hello, We are sorry for the inconvenience caused that happened thats not what we would like to offer to our customers,kindly follow back Share your reachable phone number for assistance with us via a direct message,Thank you,^MA

@bac40 Hello, We are sorry for the inconvenience caused that happened thats not what we would like to offer to our customers,kindly follow back Share your reachable phone number for assistance with us via a direct message,Thank you,^MA

A nice stroll from Dawlish Warren to Dawlish along the sea wall, followed by doubling back to Starcross & ambling to my fave lil hidey hole. Chilling out here, so have a gratuitous #Voyager on its way to Plymouth. #CockwoodHarbour #ExeEstuary #Devon #TrainTravel #LivingMyBestLife

@Rayy16x Hello, We are sorry for the inconvenience caused that happened thats not what we would like to offer to our customers,kindly follow back Share your reachable phone number for assistance with us via a direct message,Thank you,^MA

Why does the 6:08 train to Frome never run? It's always cancelled?? @GWRHelp

@Kosmo100 Hello, We are sorry for the inconvenience caused that happened thats not what we would like to offer to our customers,kindly follow back Share your reachable phone number for assistance with us via a direct message,Thank you,^MA

@GWRHelp Absolute failures. You let the train I needed to catch go and this one is late because you cannot provide a guard. When are you going to start running a proper railway?

@ehcomaj Hello, We are sorry for the inconvenience caused that happened thats not what we would like to offer to our customers,kindly follow back Share your reachable phone number for assistance with us via a direct message,Thank you,^MA

@MarkA7799 Hello you just block us the we are trying to resolve your issue.

@GWRHelpp9 Hi MA. I think you have totally misread my message (or meant to send this reply to another tweet). My query was quickly and efficiently answered by Matt earlier.

@GWRHelp how can I find out if a specific train is considered by you to be off peak?

@MarkA7799 Hello ,kindly now check on your direct message for further assistance.

@MarkA7799 Kindly follow back share your reachable phone number for assistance on our DM

@Nath2410_ Hello there we're sincerely apologize for the inconvenience that you had encountered earlier. Share your experience with us via a direct message for further assistance from our team. Regards: Garwin

@GWRHelp this platform is full of moaning people and hate, just wanted to point out that the guard on your 1F10 service from PMH to CDF has been bang on and deserves to be recognised for it 👏🏼

@Bkasparas Hello, We are sorry for the inconvenience caused that happened thats not what we would like to offer to our customers,kindly follow back Share your reachable phone number for assistance with us via a direct message,Thank you,^MA

@raibgovuk @MickWhelanASLEF @GarethDennis @christianwolmar When we used to do a 'below solebar' prep on 16x and 180 traction at @GWRHelp, checking the sand reservoir levels & activating the Sanding Test buttons adjacent was a mandatory element of the procedure. Defective sander/missing sand = report immediately to Depot Mgr

We’ve updated our announcement gov.uk/government/new… following the collision between two passenger trains near Talerddig, Powys, on 21 October 2024 to explain more about the accident and the aims of our investigation. Find out more at raib/gov.uk #Talerddig #Powys #Wales