LANDRI Gee

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LANDRI Gee

LANDRI Gee

@GeeLandri

Here for a good time, but not a long time. You know the drill.

IN LIFE Katılım Aralık 2017
13 Takip Edilen2 Takipçiler
LANDRI Gee
LANDRI Gee@GeeLandri·
@Hyatt Initially I was going to accept changing the date for when I DIDN'T test positive for covid , but now I just want to know what do you do when a customer is #SICK? Is this a typical practice? #Disheartened isn't enough to explain how I feel. #PoorResults
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LANDRI Gee
LANDRI Gee@GeeLandri·
@HyattConcierge @Hyatt I explained to the rep that I was dealing with medical issues, so the originally sched. date I couldn't make. The only offer given was to shorten the reservation by 1 day/ to cancel & forfeit. For 261.00 and being a repeat customer, this is crazy #UNSAVORY
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LANDRI Gee
LANDRI Gee@GeeLandri·
@HyattConcierge @Hyatt I'm in need of assistance with canceling a reservation. I was told that my reservation was canceled a month ago yet I had 2 different amounts submitted to my card for the SAME reservation. When I called in, was told I could only modify my reservation.
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LANDRI Gee
LANDRI Gee@GeeLandri·
Oh and for context
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LANDRI Gee
LANDRI Gee@GeeLandri·
Posting while I can b/c@TMobile @TMobileHelp will be interrupting my service in a sec. Oh, and rep kept me on hold til after 12a so that it was the pmt date. Then said "Just let the services get cut off..". Because reps can't help with changes. GENIUS. #iHATEthatIHaveTmobile
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LANDRI Gee
LANDRI Gee@GeeLandri·
I contact @TMobile @TMobileHelp for assistance PRIOR to sched. pmt date to get corrected. Their advice?Let the service get cut off & try to process THEN. So a customer tries to fix an issue and THAT is the solution? Oh yes and eat the reconnect fees. #TmobileImTIRED #CRAPPYFIX
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LANDRI Gee
LANDRI Gee@GeeLandri·
@TMobile does it again. Services interrupted. Try & set up payment. #Tmobile system down. Tried for hours and got this msg. Finally get arrangement to go through ans its not for the date selected.
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LANDRI Gee
LANDRI Gee@GeeLandri·
@HRBlockAnswers I surely hope so because this is an extremely poor experience for me as a customer. This has assured me not to repeat usage next year.
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H&R Block Support
H&R Block Support@HRBlockAnswers·
@GeeLandri Hello- We are so sorry to hear you've had this experience with us, and we would like an opportunity to work with you to find a solution. Please DM us so we can help. -Carinna
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