Handy

@ranman Hi Randall, Thank you for your feedback. We apologize for the issues you have presented with the App and we understand your frustration. It's important to us to make the platform better and provide you with assistance, we kindly request you send us an email at support@handy.com.

.@Handy - Your web and mobile app onboarding flow is broken. You had me fill out 5 screens of info and then made me click over into a (much delayed) email login... once I clicked that email login it deleted everything I filled out. I will use a different app.

@GreenLeathaSofa Hi Midrange, We're sorry to hear you're unable to send us a DM. We also tried sending you a DM but it didn't allow me. Our DM is open to all customers and usually, that's due to privacy settings. You can also reach out to our customer support team via email at support@handy.com

@Handy I can’t DM you. No access to your DM.

The cleaning service @Handy does the following: - renews cleaning plans after you cancel - calls take over 30 minutes on customer service line - after calling and cancelling, they continue to book cleanings and claim that you signed up for a new plan @BBBTriCounties

@GreenLeathaSofa Hi Midrange, We're sorry to hear that you have had a hard time reaching out to our customer support team for canceling your plan and we understand that can be frustrating. If you wish to cancel or skip a booking, please visit the following link: help.handy.com/handysupport/s….

Warning: Do NOT book a cleaning plan with @Handy !! They will make it impossible to cancel the plan even after it expires and will claim you owe them a cancellation fee. And it takes forever to reac customer service and they do not understand English well. Horrible!

@Handy_Fann Hi there, We're sorry to hear you've had this experience as it's important for us that our professionals are compensated accordingly. We're here to help and happy to address any concerns you may have, please reach out to our Pro Support Team via email at prosupport@angi.com.

Really just confused how @Handy stays in business . Who the hell is taking these jobs and working for basically free ??? Any Contractors out there happy with this service ?? #handy #angi

@veeru_bba Hi Verru, We are very sorry about your experience didn't go as planned as the professional didn't arrive. Please reach out to us via email at support@handy.com with your full name, phone number, and email address associated with your Handy account.

@Handy i have an appointment and technician did not showed up. What are the next step. You guys charged for this appointment. And there is no option to cancel or get my money back.

@codeslubber Hi Rob, We're sorry to hear that the booking didn't go as planned, we would like to give you a better support, please send us a DM including your full name, phone number and email associated with your Handy account so we can help you. We'll be happy to assist you.

The @madbygoogle installer experience has been a complete joke. The @Handy idiots who didn't show up sent me a phone number to call and it went nowhere. 🤡🤡🤡

@mschocolateladi Hi Stacey, thank you for reaching out regarding your appointment. Please send us a DM with your name, phone number and email address. We're here to help!

@CakedUpBosss Hi there, we appreciate you bringing this situation to our attention and we'd like to look closer at what happened. Please email us at support@handy.com or reach out to our customer support phone line (888) 306-2101 anytime between 8:00 AM to 10:00 PM EST for assistance.

@Handy totally just got catfished by you guys. some random guy just showed up to my apartment (not the person I booked), took his pants off, changes into a hawaiian print swim suit, then proceeds to dump an entire bottle of dish soap (which was mine) into my shower

@cregjr Hi Creg, Thanks for reaching out yo us. We're sadden to hear about your experience. Please reach out to our customer support phone line anytime between 8:00 AM and 10:00 PM EST for assistance at (888) 306-2101 or you can email us at support@handy.com.

@Handy Yall not trying to get to the money for real.

@_CJBrooks Hi Courtney, we're sorry to hear your having inconveniences. Please contact us at 866-631-0866, available daily, 8:00 AM EST - 8:00 PM EST. We'll be happy to assist you.

@LGUSSupport hello. Having an issue adding a mount to my cart for the free mounting promotion with @Handy. I've already ordered the TV (OLED55C4PUA) , but was unable to include the mount (OLW480B). Please assist.

@JohnLaprise Hi John, Thank you for your feedback. We are very sorry about your experience with your bookings didn't go as planned. Please reach out to us via email to support@handy.com with your full name, phone number, and email address associated with your Handy account.

@thereslaross We're sorry your experience hasn't been positive. Rest assured that we value compensating our professionals fairly. We want to offer help as much as we can and to the best of our abilities have this resolved. Please contact us at prosupport@angi.com. We'll be happy to assist you.

@Handy @Wayfair @WayfairCanada @angi_home I still haven't been paid from ending of July-August payments. Your help reps don't know how to handle this issue. I get told to email my information then I do and the person replies to something I didn't ask.

Where is my money you all owe me. @WayfairCanada @Handy @angi_home

@Handy_Fann Hi Handy-Fann, thank you for reaching out regarding your concern. We'd like to answer your questions or concerns, please send us a DM or contact our customer support phone number at 888-306-2101. The phone lines are open from 8am-8pm Eastern Time. We'll be happy to assist you.

.@Handy #handy #angi #angiservices Hey handy / angi services , wondering if you actually know a painter willing to work for 33/hr and have to move furniture? Why don’t you let pros set their own rates ? Wouldn’t they many more jobs actually get completed ? Your rates are NONSENSE

@Deanomac92 Hi Dean, we're so sorry to hear you're unable to send us a DM. We also tried sending you a DM but it didn't allow us. Please reach out to our Customer support team via email at support@handy.com or our phone line at (888)306 -2101 open from 8am-8pm Eastern Time.

@Handy Why is there no message option on this profile? How does one DM you then?

@Handy providing the worst customer service, just had two guys refuse to do the work and now we can’t get a hold of support to get someone else

@VLSalekin We totally understand that our customer's time is important, therefore we would like to provide the service you deserve. Thank you very much for your feedback, it helps us to continue improving our services.

@Handy 2. Establish a set of best practices that handymen must review prior to being allowed to use the platform, assuming these are independent contractors (if they’re not, shame on you). An initial contact should not be in the middle of the night when most people are asleep.

That’s a great question— @LGUS when will I receive a non-damaged tv, or do I have him mount the 77” tv with damage across the whole screen that’s been sitting on my floor for ten days? And @Handy, why are your installers texting AND calling me at 1:30 AM? This has to be a joke

@VLSalekin Sorry to hear you were unable to send us a direct message. This could be caused by privacy settings on your end as our DMs are open to all. We have sent you a DM. Feel free to reply to us with any questions or concerns you may have.

@Handy 3. Non-Premium users cannot message you