Hannah Pok

852 posts

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Hannah Pok

Hannah Pok

@HannahPok

@[email protected]

Katılım Ağustos 2011
377 Takip Edilen288 Takipçiler
Hannah Pok
Hannah Pok@HannahPok·
@MAS I have DMd you a question about my economy flex tickets, please can you review
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Hannah Pok
Hannah Pok@HannahPok·
@SW_Help it's unacceptable to not say what measures are going to be in place for strike days. The fee to change my tickets is more than the original ticket price, including a ridiculous £20 admin fee per journey. Your customer service email response time of 2 weeks is absurd.
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Hannah Pok
Hannah Pok@HannahPok·
@SW_Help I just did. Got an automated response saying "Please expect a reply from us within 2 weeks". That would AFTER my expected return journey.
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SWR Help
SWR Help@SW_Help·
@HannahPok Hi Hannah, you would need to contact our customer services at customerrelations@swrailway.com and they will be able to help, thank you ^MC
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Hannah Pok
Hannah Pok@HannahPok·
@sw_help I have booked tickets for a trip but the return journey is scheduled for 26 August which is a strike day. Can I change my booking to avoid the strike day?
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Hannah Pok
Hannah Pok@HannahPok·
@SW_Help So there is still no update on your website. If I change my tickets now, can I claim a refund for the fee later?
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Hannah Pok
Hannah Pok@HannahPok·
@SW_Help When will arrangements be confirmed please?
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SWR Help
SWR Help@SW_Help·
@HannahPok Hi, this is the only way currently. On previous strike days we have made additional arrangements for tickets however this has not been confirmed at present. ^TW
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Hannah Pok
Hannah Pok@HannahPok·
@SW_Help So I'm trying change the tickets, but I can only change it for a fee, and the fee is charged twice for each journey! How is that fair when I'm not changing my tickets for personal reasons?
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SWR Help
SWR Help@SW_Help·
@HannahPok Thanks, you can change these tickets through your online account (if purchased online) or at any staffed ticket office. ^TW
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SWR Help
SWR Help@SW_Help·
@HannahPok Hi Hannah, do you have advance tickets or an off peak/anytime return? ^TW
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Hannah Pok
Hannah Pok@HannahPok·
@MAS What are the conditions on choosing seats if one buys Malaysia Airlines economy basic tickets? Can you pay extra right after you finish the booking process to choose the seats you want, or can you only choose seats 48 hours before the flight when online check in opens?
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Hannah Pok retweetledi
Mehdi Hasan
Mehdi Hasan@mehdirhasan·
We all know that if Gary Lineker had put out a tweet praising the government's 'small boats' policy, Match of the Day would still have a host tomorrow. We all know it.
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James Farrar
James Farrar@jamesfarrar·
🧵 This is horrendous! It's midnight. London E1, Alie Street, and a @Deliveroo rider is down. 1/
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Jay Rayner
Jay Rayner@jayrayner1·
While @Jeremy_Hunt prepares to give his speech criticising 'Declinism' there's this from the @nytimes on the depths of the UK's decline. No amount of Hunty rhetoric will change the reality. But a new government might.
Jay Rayner tweet media
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Freedom from Torture🧡
Freedom from Torture🧡@FreefromTorture·
The government is trying to get us to take this video down. They'd hate it for you to RT
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Londonist
Londonist@Londonist·
Where did London's parakeets come from? 🦜 How do you spot them? How do you get covered in them? 👇 londonist.com/london/great-o…
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Dr David Nicholl
Dr David Nicholl@djnicholl·
In an area of seriously stiff competition, I must say this is THE worst take from an MP on the #NHSCrisis talking about failing to read the bloody room..
Linda Green@LindaGreenisms

I'm so concerned about the #NHSCrisis that I wrote to my MP Philip Davies asking him to urge the government to act, particularly on social care. I thought the voters of #Bingley #Saltaire & #Shipley would like to read his response and I do hope they remember it at the next GE.

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Kenny Arnold
Kenny Arnold@kennyarnold1997·
This is my son George. He’s 33, is non verbal, and every year gets assessed for work from the DWP by their health experts. One asked his mum, ‘will he be able to be cured of his down syndrome?’. That’s what we are up against. And yes he wore this shirt for the visit. #ItWasAScam
Kenny Arnold tweet media
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Maria Drutska 🇺🇦
Maria Drutska 🇺🇦@maria_drutska·
Without heat, without light, without water. But always without you, russia. Always.
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