headway.made

@flyingbuddha2 Hi, we’re truly sorry if you’ve been waiting for an update on your order. Our team will look into the matter and get back to you at the earliest.

@HeadwayMade Have you guys shipped the order hw55773 yet? It's exactly one month and there's no sign of the order even being shipped. Very frustrating. You guys aren't up to it and should shut shop.

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@flyingbuddha2 Hi, we’re truly sorry if you’ve been waiting for an update on your order. Please share your order ID so we can review it on priority and assist you further.

@HeadwayMade Bunch of cheats. They will take an order and then go silent for weeks. No response. No updates. No delivery either

@itsvamsiarjun Hi, we’re truly sorry if you’ve been waiting for an update on your order. Our team will look into the matter and get back to you at the earliest.

@HeadwayMade Very disappointing experience for the very first order of water bottle ordered for my daughter. It’s been 20 days and i have not received the product yet. No proper customer support. I thought headway is a premium brand but not expected this type of service.

@shafer1234567 Hi, we’re truly sorry if you’ve been waiting for an update on your order. Our team will look into the matter and get back to you at the earliest.

@HeadwayMade pls update on my order no HW24254 placed on Match 30. I have not received my order nor refund for cancellation

@ArpitAg48745804 Hi, we’re truly sorry if you’ve been waiting for an update on your order. Our team will look into the matter and get back to you at the earliest.

@HeadwayMade Order 55608 can you please provide an update? You have stopped replying on whatsapp and there hasn’t been a single update on your website? Something seems very fishy!

@DJCHANDRA2 Hi, we’re truly sorry if you’ve been waiting for an update on your order. Please share your order ID so we can review it on priority and assist you further.

@HeadwayMade It’s been 17 days and my order not been delivered yet . What’s going on . Are you guys going to deliver it

@tarun_197 Hi, we’re truly sorry if you’ve been waiting for an update on your order. Please share your order ID so we can review it on priority and assist you further.

@HeadwayMade no update on order placed 2 weeks back , helpline is useless . I want to cancel the order

@antovarghees Hi, we’re truly sorry if you’ve been waiting for an update on your order. Our team will look into the matter and get back to you at the earliest.

@HeadwayMade Whats the status of my prepaid order (HW54011), placed on Mar 18, 2026. Tried multiple sources of contacting your team but everything is a dead-end. When I looked upon your X page, I'm trying to understand it's either a scam or your logistics sucks.

@dagasocial @sumitme Hi, we’re truly sorry if you’ve been waiting for an update on your order. Please share your order ID so we can review it on priority and assist you further.

@sumitme @HeadwayMade placed an order for a flask over 3 weeks back. Your helpline doesn’t work. My order number shows nothing. How do I cancel my order?

@DJCHANDRA2 Hi, we’re truly sorry if you’ve been waiting for an update on your order. Please share your order ID so we can review it on priority and assist you further.

@HeadwayMade Where is my product man. It’s been 20 days and Inpaid literally 1200 for water bottle and there is no response from this Headway team anywhere. They are replying on any platform. Guys I think it’s a high time to raise a complaint against this company. They have taken money

@Shashwat_86 Hi, we’re truly sorry if you’ve been waiting for an update on your order. Our team will look into the matter and get back to you at the earliest. We truly appreciate your patience and the opportunity to make this right.

@HeadwayMade please update on the order HW52148. Placed Mar 5.

@haritdhariwal @ShopifySupport @Shopify Hi, we’re truly sorry for the experience you’ve had. Our team will look into the matter and get back to you at the earliest. We truly appreciate your patience and the opportunity to make this right.

@ShopifySupport @Shopify @HeadwayMade Extremely disappointed. I placed an order but no delivery, no update and no response from your side. If this is not resolved soon, I will be forced to escalate this matter further. Order reference: Order HW52172 Hyde Happy Trails

@imniketsampat @armaank0001 @DSGCP Hi, we’re truly sorry if you’ve been waiting for an update on your order. Please share your order ID so we can review it on priority and assist you further.

@armaank0001 @DSGCP @HeadwayMade same here

@DSGCP what’s going on with your portfolio company @HeadwayMade rabitat. They are shamelessly marketing a new product. Taking prepaid orders and going mia. I can’t get through any of their customer ser channels. Mails r bouncing and I haven’t received my prepaid 26th Feb ordr.

@armaank0001 @DSGCP Hi, we’re truly sorry if you’ve been waiting for an update on your order. Please share your order ID so we can review it on priority and assist you further.

@gopal_skamath Hi, we’re truly sorry for the experience you’ve had. We understand how frustrating this must feel. We’re looking into your order on priority and will resolve this at the earliest. We truly appreciate your patience and the opportunity to make this right.

@HeadwayMade Hello, Where is my order? My order no HW50044. Hv some courtesy to reply to emails. I had placed my order on 24th of feb and on email you had mentioned that my order will be dispatched by 25th of feb and today is 8/3/26 12 days since i have placed the order and stil not received

@tejanmomin Hi, we’re truly sorry if you’ve been waiting for an update on your order. Our team will look into the matter and get back to you at the earliest.

@HeadwayMade You have not shipped my order no HW49127 which I purchased in January

@AnnujKhatri Hi, we’re truly sorry for the experience you’ve had. Please reply to this comment & share your Order ID here so that we can review it on priority and assist you further.

@HeadwayMade Hi , are you guys still active as there’s no response for the order paid on 12th Feb. customer care team neither they responding over email nor WhatsApp. N even order status is not getting updated .. Seems something fishy

@tripathy_nikhil Hi, we’re truly sorry for the delay and the lack of update on your order. This isn’t the experience we want you to have. We’re looking into your order on priority and will resolve this at the earliest. We truly appreciate your patience and the opportunity to make this right.

Hey @HeadwayMade Can you guys please help me with Order # HW48564. Placed the order on 28th December. Haven't received any update yet.

@sushii_mushii Hi, we’re truly sorry for the experience you’ve had. We understand how frustrating this must feel. Please share your Order ID so we can escalate this on priority. We appreciate your patience & the opportunity to make this right.

@31sangita Hi @31sangita , We've been working on improving our support resolution time along with the launch of WhatsApp support channel on our website which will provide a satisfactory solution within 24 hours. Please confirm if this issue with your order has been resolved or not. Thanks

@HeadwayMade I am writing to you since 19th Jan (when I received the delivery) to report the defect in the Headway product (Java 600ml) and how it can be returned/replaced but have not received any response. I am tired of calling you ans sending emails😡