Hotwire

@LmiWinks Hi Bob, thanks for reaching out! We're sorry to know about the situation. We would like the opportunity to look into this further. Please send us a private message including your phone number and email address. We'd be here to help. - Jazmin

@Hotwire I’ve tried to book a car from home app like 6 times now and it just spins after submitting. Fix your stupid app. Infuriating.

@generosoc1 Hi Cristin, thanks for reaching out! We're sorry to know about the situation. We would like the opportunity to look into this further. Please send us a private message including your Hotwire itinerary and email address. We'd be here to help. - Jazmin

Had one hell of a morning because my hotel reservation that I booked through @Hotwire was canceled and the hotel I booked was still selling rooms.. at triple the price. And their solution: a room that cost $1500 more. NOT COOL! I booked a year ago!

@MM_USA_2020 Hi Matt, thanks for reaching out. In case you need assistance with an existing Hotwire reservation, please send us a private message including your Hotwire itinerary along with your email address. We'll be here to help! -Jaz

Booking hotels is a JOKE!! Prices are higher on @hotwire mystery rates that have to be paid in full, than just booking directly with the "previous person got" hotel. Use to get decent deals on HW, but haven't used them since their definition of 3 stars is really 2 stars.

@sfa02grad Hi Trey, thanks for reaching out. We're sorry to know about the situation. We would like the opportunity to look into this further. Please send us a private message including your Hotwire itinerary and email address. We'd be here to help. - Jazmin

@Hotwire I'm trying to get someone to contact me by phone about two consecutive erroneous charges by IHG at a location that I had booked through hotwire. Your message by text system is not working.

@JoeKurtz1 Hi Joe, thanks for reaching out. We would like the opportunity to look into this further. Please send us a private message including your Hotwire itinerary and email address. We'd be here to help. - Jazmin

@Hotwire Do not trust these guys, booked a hotel for the listed price of $192/night only to find out there was a $140 Resort fee due upon checkin. The price listed should be the price, you should not have to read the extreme fine print before booking. Used to love hotwire, but no more.

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@geo_will Hi Will. thanks for reaching out. We're sorry to know about the situation. We would like the opportunity to look into this further. Please send us a private message including your phone number and email address. We'd be here to help. - Jazmin

Wow, @Hotwire took my money, but forgot to actually book the hotel room. And now, are impossible to get hold of... of course they are. @Expidiarelation

@Mister_Long We understand your concern. We would request if you could contact us via DM to help us resolve your issue. -Andrea.

@Avis and @Hotwire can someone please help me. We are dealing with a loved one terminally ill and need to extend a car rental. You both tell me to call the other. This is not acceptable!

@signalthelaunch Welcome to Hotwire. We apologize for the inconvenience. Please send us a DM with your itinerary number to discuss further, thank you. -Andrea.

@MikeRempel Welcome to Hotwire. We apologize for the inconvenience. Please send us a DM with your itinerary number to discuss further, thank you. -Andrea.

@Hotwire liars and thieves. They will not honor the new price and refund me the difference. On the phone with the call center for 2hours and 15 minutes. My family is devastated. @BBBTriCounties @betterbusiness can someone help. #liars #theives #buyerbeware

@signalthelaunch Welcome to Hotwire. For flights, hotels or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.

@Hotwire why am I having the hardest time trying to. Angel my hotel reservation before cancelling date for this weekend. 50+ min of waiting and bounced around is NOT right because my reservation starts with a “7”. Get your crap together!!!! DM to help #hotwire

@Cheri60812255 We're very sorry to hear about your experience. Please send us a DM so we can look into this for you. -Andrea.

@Hotwire Booked a hotel through Hotwire, got there and they had NO rooms available. Spent 3+ hours on the phone getting transferred between departments and even to Expedia multiple times with no real help. Worst customer service experience I’ve ever had. #Hotwire #CustomerServiceFail

@hllywld We're very sorry to hear about your experience. Please send us a DM so we can look into this for you. -Andrea.

@Hotwire Lost $217 in HotDollars due to the program ending. Support couldn’t help—can someone review this?

@RoadTourMag Hello there! We are sorry to hear about your situation, please send us a DM with your itinerary number to discuss further. -Andrea.

Taking money out of people’s accounts and not providing a service (lodging) is theft @Hotwire. We ain’t playing with you.

@Justin_Molina Hi Justin. thanks for reaching out. We would like the opportunity to look into this further. Please send us a private message including your Hotwire itinerary and email address. We'd be here to help. - Jazmin

Yo @Hotwire I booked a 3 star and y’all gave me a motel. I’m trying to save money, not get a staph infection!

@SamuelTees We understand are sorry to hear about your experience and apologize for any inconvenience. Please contact us via DM, so we can look into this further. -Andrea

@Hotwire This is a horrible company do not book through Hotwire. Their customer service is truly the worst!!!!

Just posted a photo instagram.com/p/Cc3GVBvLkRN/…

@G_Gordon_Philly Hi Phil, thanks for reaching out. We're sorry to know about the situation. We would like the opportunity to look into this further. Please send us a private message including your Hotwire itinerary and email address. We'd be here to help. - Jazmin

@CassHallTV Hello there, we are sorry for this experience, please send us a DM to check this further. -Andrea.

I’ve booked countless trips through @Hotwire including one next month with my brother-in-law who died unexpectedly on Tuesday. This is how long I waited on hold today before being disconnected. 1 hour & 18 minutes and then it just hung up. Unacceptable.

@Shiro937 Hello, there. We are sorry to hear about your situation, if you still need assistance please send us a DM to discuss further. -Andrea.

@Hotwire your service is absolutely garbage, nothing but lag lag lag lag

@vijeyta Hello, there. We are sorry to hear about your situation, if you still need assistance please send us a DM to discuss further. -Andrea.

@Hotwire I am now 84 mins into my support call to change my flight tickets and no resolution, still waiting for a supervisor to help since the last 30 mins and no contact

@mwbusa Hi there! Thank you for reaching out. We are sorry to hear about your situation, please send us a DM with your itinerary number to discuss further. -Andrea.

@Hotwire pretty poor policy when I paid full price, cancelled because the medical emergency no longer existed... Within 24 hrs