Ian Ferguson

@Tech___SaS You need to use the SAS complaint system - all my details are in there on my case number

@Tech___SaS Someone claiming to be your customer services just tried to scam me - I can’t give the details you want in here because I think some scammers are reading these messages

@sas recently went to Boston from UK on holiday - suitcases failed to arrive on our flight so we had nearly 48hrs without clothes/toiletries etc. had to purchase t shirts, shorts, toileteries - made a claim but it was rejected by an employee who thought we lived in Boston 😡!!

@Tech___SaS Who else would see my details - I don’t want the whole world knowing my personal details

@top_assistance @SAS I still haven’t had a response to my email chaser on 3rd October. Please could you look at case no. 07153808 or send me an email address that I can forward to. Thanks

@IanFerguson1912 @SAS We're sorry to hear about this experience. Would you please DM us with the phone number, the email address, the full name and with your concerns? We'd be glad to review further.

@SASUpdateCare Still heard nothing back 😳🥺. Not impressed with the customer service of SAS tbh 😢😡

@Claims_SAS008 Still heard nothing back from SAS customer services - all of my details are contained within the claim number. Please can you chase them

@SAS Yes. I attached receipts and explained it very clearly that we were travelling to UK to Boston (via Copenhagen) - and that we had to purchase toiletries, shorts and t-shirts (due to the hot weather in Boston). I have raised another claim ref: 07194391

@IanFerguson1912 My sincere apologies for the inconveniences caused. If I may ask, did you attach the receipts and advised you had to buy because of the delayed baggage. /BJ

@BYDCompany I have a BYD Seal uDmi and would like to know when the app will be developed to allow me to ‘stop and start’ the charging of my car ? Is this something that is being developed ?

@VirginAtlantic recently got back from the US (jfk to Manchester on virgin flight) but my points have not been added to my VirgjnAtlantic flying club account. When I try to search using my booking ref is says ‘not found’ - how do I get them added ?

@PizzaExpress Why do you only get 1 stamp irrespective of how much you spend at PizzaExpress. I spent £104 yesterday and got 1 stamp, and spent £45 a month or so ago and got exactly the same - 1 stamp. Doesn’t make sense and feels a bit unfair tbh.

@VirginAtlantic Using what number please. 🙏

@IanFerguson1912 Good evening. If you can kindly contact us via phone call or web message, an agent will be able to assist further. ^AC

@VirginAtlantic trying to book seats on a flight back from jfk to Manchester in sept 2025, why are some already booked and other seats are showing as available but I cannot reserve them online ?

@PrincessCruises Currently travelling on the Discovery - no one can tell the passengers why it is so cold on the ship in many many areas ie. Sat in deck 5 near Good Spirits and it’s freezing. The aircon seems to be pushing out cold air 🥶

@Wimbledon Why are there empty seats for the men’s semi-final ? I couldnt get any in the ballot, yet there’s empty seats on Centre Court ? So frustrating 🤷‍♂️ #Wimbledon2024

@007 Theo James would make a great James Bond…. Just my personal opinion.

@OfficialFPL @afcbournemouth @LutonTown I assume Bournemouth will allow Luton to score at the start of the match ? Would be a decent thing to do surely?

Following the announcement @afcbournemouth v @LutonTown will be replayed in full at a later date, Gameweek 17 will now be closed and the game will update shortly. Points achieved by players in the original fixture will be voided. Normal auto-subs and vice-captain rules apply.

@ChatsworthHouse with the bad weather ie. The rain, what’s the parking going to be like this week at the Christmas events ?

@walkers_crisps have you stopped making Walkers Max Chicken flavour crisps ? Can’t get them at any supermarkets at all. 🤔🤔

@StarbucksUK just got a skinny latte, blonde, coffee at your Starbucks in Toronto airport - tried to scan my app - so t work cos they said it won’t work in Canada as it’s UK registered - please explain why a global company won’t allow the app to work across the globe.