Immigration Department

@4Cweru Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept My ID number is 9117155 and my tracking code is 1111654652

@ImmigrationDept morning. How can I check the status of my passport renewal application? I am travelling back to UK on Wednesday 21st and I have not heard from you about my passport renewal application.

@jdiggar2002 Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept @EvelynCheluget @InteriorKE Good Morning, The EFNS Portal has been inactive since Monday. We can't access the services.

@BishopOfHope_ Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@collo_ostrich Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept hello good people. I hold the old generation passport setto expire August this year, and need to apply for the East Africa passport. Do I apply as a new application or as a replacement of previous passport?

@propofollaw Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept @EvelynCheluget Hello, I would like to know why would a 4 year old who can barely express himself should be sent for vetting in order to proceed for biometrics capture???

The Ambassador of Switzerland to Kenya, Mirko Giulietti, paid a courtesy call on the Principal Secretary, State Department for Immigration and Citizen Services, Dr. Belio Kipsang, and the Director General of Immigration Services, @EvelynCheluget. The meeting focused on enhancing cooperation on consular services for the Kenyan diaspora community in Switzerland, ensuring safe, orderly and regular migration and strengthening bilateral relations between the two friendly countries. #KenyaSwitzerlandRelations #MigrationManagement #ConsularServices #KenyanDiaspora

@bobkitho Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@magicalkenya @Min_TourismKE @eCitizenKenya @ImmigrationDept The ETAs delays is a nightmare now. A group of 6 pax missed their flight to Kenya yesterday evening at Barcelona, efforts to fast-track the process have been futile thus far. The application was made on 11th April!

@Ms_Wanjira Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept Hello team. I am inquiring about the availability of the 34-page passport book for a first-time passport application. Could you kindly advise when it is expected to be available again?

@TheObakha Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept How Long does validation when one is from the border take and where can I do a follow up on the same after applying for a passport ??

@BarthOmondi Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept Emailed you about the upload selfie/passport photo function not working. 2 weeks ago. Been texting your helpline. Same issue. Please instruct your Web Devs to fix the upload issue so that I can apply for it.

Press release on Kenya's ETA

@ndukumulinge1 Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept Passport processing it's where you draw the line

@nalidcraft Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept Applied for a change of particulars of my ID but haven't received my ID. How do I get to make an application for the passport. @ImmigrationDept

@adan20251 Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept How do I contact immigration for student permit processing. Provided contacts seem to be unavailable

@mkenyanese45 Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept Hi @ImmigrationDept I get "stage loading" on the portal

@ImmigrationDept hi.. i did biometrics for a renewal of passport in Feb, but bado passport haijatoka. Kindly assist.

@AlphonceMwari Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept Update on tracking number: 1510371755

@Daniel06956322 Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept @EvelynCheluget Does your office open on Saturdays for passport applications

The Director General of Immigration, @EvelynCheluget, paid a courtesy call on H.E. Michael Sialai, Kenya’s High Commissioner to Namibia, during her official visit to Windhoek, Namibia. The meeting prioritized enhancing consular services to better assist the Kenya Diaspora community in Namibia, providing efficient support for nationals abroad and strengthening cooperation on migration management. Additionally, they explored ways to deepen bilateral ties in immigration, security, and regional cooperation to benefit both nations. #Diplomacy #KenyaNamibiaRelations #ConsularServices #BilateralCooperation

@thekambaguy Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept @EvelynCheluget Why has my passport delayed so much yet you said it's only one week yet am supposed to travel??My tracking number is 1111615217 and ecitizen no is EPP1-NNS4VQ46D

The Director General of Immigration, @EvelynCheluget, on an official visit to Windhoek, Namibia, alongside H.E. Michael Sialai, Kenya’s High Commissioner to Namibia, paid a courtesy call to Deputy Minister of Home Affairs, Immigration, Safety, and Security, Witbooi Lucia, accompanied by Namibia’s Chief of Immigration, Nehemia Nghishekwa. The engagement focused on strengthening Kenya-Namibia Bilateral Cooperation Agreements, with a focus on the free movement of people, capacity building, law enforcement collaboration, border management, and other key areas of mutual interest. The visit seeks to enhance cooperation on immigration matters and strengthen ties between the two countries. #KenyaNamibiaRelations #ImmigrationCooperation #BorderManagement

@thekambaguy Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept @EvelynCheluget @CanBorder @C_ServicesKE @InteriorKE Why has my passport delayed so much yet you said it's only one week yet am supposed to travel??My tracking number is 1111615217 and ecitizen no is EPP1-NNS4VQ46D

The Director General of Immigration, @EvelynCheluget, had the honour of attending a special event ahead of #InternationalWomensDay, hosted by the Canadian High Commission. The event brought together distinguished women leaders, including Regional Manager @CanBorder Ana Maria, Director @IPSTCKenya Brigadier Joyce Sitienei, and Commissioner @KRA_Customs Dr. Lilian Nyawanda. The #IWD2025 panel focused on leadership development and career advancement, with mentees in attendance gaining valuable insights to excel in their professions. #WomenInLeadership

@thetacuz Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept Hello, how can one apply for emergency passport to travel abroad for medical purposes?

@MkenyaB Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@agbobaba @MollyNalwadda @eFNShelp You don't need a link to visit the @ImmigrationDept offices for Alien Id. Visit 17th floor Nyayo House and the receptionists there will guide you accordingly.

Share your fns.immigration.go.ke experience here. #eFNSKenya

@jdiggar2002 Hello, Kindly provide your reachable mobile number via our Inbox for assistance on the issue mentioned above.^MN.

@ImmigrationDept @EvelynCheluget @InteriorKE @WilliamsMkenya Three weeks on, the Electronic Travel Authorization (ETA), is still undergoing maintenance. Is this sabotage or pure inefficiency? there is more to this than meets the eye.