Jeff Woodland

Join us on Wednesday, January 29, for our upcoming webinar with Chris Reese of @Cresta and @JWWTweets of @Five9 as they dig into the key #AI strategies that are transforming customer experience in #FinancialServices. Register here: #PartnerPowered livesocial.seismic.com/tgEjJT

Today, @Five9 published an eBook detailing its approach and success in #AI for Financial Services. In an analyst pre-briefing, @JWWTweets excitedly shared 3 financial vertical success stories. #CX CCaaS #AIAgent @NikiHall @MattMcG bit.ly/4jgdrsw

#GenerativeAI is radically transforming how #FinancialServices manages customer experience and workflows — creating new possibilities to increase wallet share and improve the efficiency of your organization. 📘 Read this e-book: spr.ly/6013awA1N #TheNewCX #CX

The 2024 @Gartner_inc Magic Quadrant™ for Contact Center as a Service has just been released, and we’re thrilled to share Five9 has once again been named a Leader. Learn more: spr.ly/6017SKVNN #TheNewCX #CCaaS #MagicQuadrant #Gartner

Can't make it to #Five9CXSummit in-person? Join the CX Summit Keynote Livestream for free and experience the future of CX from wherever you are. Hear directly from #CX leaders at @AlaskaAir, @BTGroup, @Deloitte, @TheIvyColle, @TrueReligion, @Nasdaq, @ServiceNow, @WyndhamHotels, & more. Secure your spot: spr.ly/6012qkVqe #TheNewCX #AI

@Five9 CTO and Head of AI, @jdrosen2, joined the exceptional @MaribelLopez on "The AI with Maribel Lopez" podcast. They discussed the future of #TheNewCX and its impact #AI is having on the contact center experience today. livesocial.seismic.com/tBsduP

The best information vendors can provide on the value of AI is how customers are using and benefiting from solutions. Report analyzes the strategies of 120 @Five9 IVA healthcare customers leveraging its IVA. @JWWTweets @RJamesmeyer @EvanKirstel bit.ly/3xLGNvP

Exciting times at Dreamforce. Five9 unlocks new enhancements with its Salesforce partnership on Service Cloud Voice BYOT five9.com/blog/unlocking…

@LisaLisajm5 @Five9 @aceyus @_Blackchair @CBTSConnect @NuanceInc @Carousel_Ind @Staceyecolesd Fun and engaging presentations for all!

If you're attending #Five9CXSummit in Vegas week, add the #Five9 Demo Theatre to your schedule! You'll be treated to presentations from @Five9 and our Partners! @aceyus @_Blackchair @CBTSConnect @NuanceInc @Carousel_Ind #PartnerPowered @Staceyecolesd @JWWTweets

@EvanKirstel @Five9 That is a great question. Yet rarely answered.

🧐 To what extent do you personalize experiences based on (projected) customer lifetime value? #CCWVegas @Five9 #CX

If over 200+ contact centers professionals selected their top priorities in a competitive match up, what would happen? Watch this highlight video to learn! livesocial.seismic.com/t2VZFU

Listen to ⭐️ @EbullientErin ⭐️ from @Five9 quickly discuss how AI enhances the patient experience in healthcare #ViVE2023 #HiMSS23 #EnterpriseConnect. livesocial.seismic.com/t32SFQ

Love March Madness? Work in a Contact Center? Come play this game! "A tournament of CC priorities played by CC professionals." Might win a $10K donation for your favorite school. #Five9 #CXNation livesocial.seismic.com/tmaWxa

The 2023 @Five9 CX Bracket Challenge is officially live! Head to the link and use your industry expertise to rank your priorities. Good luck, and may the best #CX professional win! livesocial.seismic.com/t4Neuh

What creates HUGE headaches in customer conversations? Language. ;-) What can you do when your customer can't write in English well? Read how #Five9 is using AI in chats to help customers get what they want when their command of English is a problem. livesocial.seismic.com/tqJSAb

Healthcare providers and payers are spending on at AI to improve communications. But how will AI be used? Read this blog to understand the most popular use cases. livesocial.seismic.com/tbd3WC

"Going into 2023, retailers should secure their promises with intelligent virtual assistants (IVAs) to provide customers with real-time delivery updates," says @JWWTweets, Director of Vertical Marketing at @Five9. Read on. @etail livesocial.seismic.com/thT9sP

hospitalitytech.com/five9-elevates… Prediction for 2023? Travel is back. But we customers are more demanding than ever. AI innovation will help immensely with making each conversation count.

B2B Tech Influencer @EvanKirstel and the @Five9 crew talk scary #CX experiences in #Healthcare in this #Halloween broadcast... #CXNation #AI #HealthIT livesocial.seismic.com/tYfjFp

@EvanKirstel @Five9 Excellent conversation about AI & communications in Healthcare.

#HappyHalloween from me and the crew @five9! Let's talk scary #CX experiences in healthcare #CX #CxNation #AI #HLTH2022 #CCTR #HealthIT twitter.com/i/broadcasts/1…