Matt Mullan

@DirectLine 4 days for a cracked windscreen and still no fix. @Autoglass is a nightmare, robot loops, continual upsell, £1.60 texts, incomprehensible staff. Have you heard of CX? Terrible, terrible, terrible.

Latest drop of HScan11 with the weeks top 5 AI signals open.substack.com/pub/hscan11/p/…

@BusesOfSomerset where was the number 172 scheduled to pick up out side Somervale School at 12.16?? Not the first time I’ve been left standing in the rain like a plumb by your crap service

@CollinRugg At least they didn’t flee under the guise of diplomatic immunity chambersstudent.co.uk/where-to-start…

NEW: Chinese national Ting Ye has fled to China after crashing a Porsche, killing one, traveling 100mph in Seattle, Washington. The car slammed into a concrete barricade and landed upside down. Ye refused to speak with investigators about what happened and spent the next week in the hospital. After being released, Ye crossed into Canada and fled to China to avoid punishment for the passenger that was killed. At the same time, a warrant was issued by the King County Attorney’s Office charging Ye with vehicular manslaughter, requesting a $2M bail but Ye was gone. Thanks to the lack of an extradition treaty between the United States and China, it is unlikely Ye will be punished for her crime. What a failure.

@Levisonwood Bagsie your Leica 😂

I’ve decided to sell or give away a lot of my possessions, rent out my flat and hit the road for 6 months. There’s a lot to be said for voluntary nomadism. Samuel Johnson was wrong- you can get tired of London. This isn’t an expedition, it’s a life experiment.

So, this novice writer is experimenting with Substack. First post 👇👇 #eXplorulations open.substack.com/pub/explorulat…

Scenario Planning is a method of direction-finding and strategy formation that defines itself by non-prediction forbes.com/sites/adamgord… #Futures

@BristolWater There is no water at Chilcompton Football club. There is a steady stream of traffic turning up expecting water though. Come on @bristolWater, get a grip!

27/01/2023 11:38 Our crew are working hard to start the repairs and get our customers back in water as soon as possible. Bottled water can now be collected from Chilcompton football club BA3 4EY.Thank you to all our customers for being so understanding and bearing with us.

⚠️ Burst main Maesbury to Gurney Slade⚠️ 27/01/2023 08:06 We have been made aware of a large burst main in Maesbury which is affecting multiple districts. An Inspector is on site and a crew are already on route. Customers affected may have low water pressure or no water...

@BristolWater I think you will find the supply is already disrupted!

27/01/2023 09:22 Our Inspector and crew are now on site and arranging repairs. Shortly we may need to interrupt the water supply to the area in order to carry out the emergency repairs on the main. We’re sorry for any inconvenience this causes you and we’ll work as quickly as..

As the 40th anniversary of the Falkland Islands conflict approaches, take a few minutes to watch this video where you’ll hear from @R_Signals veterans who served and HRH The Princess Royal, their Colonel-in-Chief and what she remembers of the time. @RoyalFamily #Falklands40

You won’t drive a car. You won’t go on holiday. Your house will be cold, your water tepid. Your bills will go up. You’ll eat insects, not meat. You won’t have as many children. Suck it up plebs, we’re all in this together. But we blatantly aren’t. heraldscotland.com/politics/19697…

@theTRUESPEED no connection in BA3, what’s happening?

“Where typical design takes a look at small issues, speculative design broadens the scope and tries to tackle the biggest issues in society.” invisionapp.com/inside-design/… #InsideDesign via @InVisionApp

@commandodev What about alternative facts?

Using facts to counter narrative is like bringing a spoon to a gun fight.

Please sign and share this British Legion letter to the Home Office. It’s a disgrace that our Commonwealth servicemen & women with the RN/Army/RAF now have to pay £2389 for an indefinite leave to remain visa. Extraordinary after what they do for the UK 🤷🏻‍♂️ britishlegion.org.uk/get-involved/t…

@michael__coates On an Italian Army base doing a course with the US Mil. Things ground to a halt fast as the news came in. I remember the visible anger of one US Navy chief as he said “we gotta god damn nuke someone”

11th of September 2001. Where were you?

@holcottagesuk @travelchapter @anna_tims DM sent, I look forward to your response. Thanks.

@JanboyM @travelchapter @anna_tims Hi Matt. Could you please DM us with your booking reference? We'll then look into this for you. Many thanks.

@Lord_Sugar Dinosaur 🦕 🦖

To be honest before Covid. We never had people working from home unless they were sick or snowed in. Call me old fashioned but I don't agree with it. I think people need to get out of bed in the morning and go to a place of work and turn up on time.

@HughKeir Czech HiP from Split to Banja Luka. Loadey was smoking 😬

Tell me, what was your first experience in a helicopter?

I just published Innovation Leadership Post COVID link.medium.com/ioHuNsRBN6 @rsheff #innovation #Covid-19 #design #leadership