Joel May

Time to leave Twitter. Going to @joel0@social.linux.pizza

@TIDALSupport Can you give a summary of the changes in the December 12 Terms of Use update? At 6500 words, that's 30 minutes of my time if I were to attempt to read it all.

@Fastmail @nifoc_ @376b78fc7223 What about the web site/app, IMAP, and perhaps customer authenticated outbound SMTP? Is there a reason those still don't have IPv6?

@nifoc_ @376b78fc7223 not sure yet. outbound should be, inbound is tough because of the lack of viable spam blacklists.

@ChaseSupport I received more letters today. It seems your escalation to the other group failed me too. Can you escalate my case higher this time? I hope Attorney General or CFPB will help me put this 2+ year saga to an end.

@JoelAMay Hi there, we noticed your tweet and want to help! This is certainly not an experience we want for anyone. Please DM me your name, zip and more details about the letter, so I can get you support. ^NC twitter.com/messages/compo…

@ChaseSupport How do I get your debt collectors to quit using my address to attempt to reach a former resident? I've been to a branch twice, but the mail keeps coming. Next step is a formal complaint to CFPB and a cease & desist by Registered Mail, wasting my time & money.

@FedExHelp The Android app isn't loading, despite clearing all app data. The website fails to load my tracking info about a third of the time. Is there anything I can do to fix this? It's been like this for multiple days now.

@PrivacyHQ What do you think about adding support for FIDO2 (e.g. Yubikey)? Hardware security keys are safer than TOTP, which is important for my financial accounts.

@ChaseSupport Please read our conversation history. I've already explained it multiple times and provided my info. Maybe you'll also notice how crazy long this has been going on! This is about my 4th time contacting about this problem over the years.

@ChaseSupport Can you escalate this incident even higher this time? I'm still receiving these mailings. Your Privacy Team absolutely does not care. I'm in a grace period on the cease & desist I sent, but next month I'll be reporting this harassment to CFPB.

@JoelAMay Hey, thanks so much for reaching out. I'm sorry to hear you're still receiving this mail, and I'd like to help in any way I can. Please DM us your full name, zip code, and any further details you would like to share, so I can get you some support. ^CS twitter.com/messages/compo…

@ChaseSupport Your Privacy/Trust & Safety team is failing me and I'm *still* receiving mail for this person. What's the best address to send a formal cease and desist letter via registered mail?

@JoelAMay We have sent you a DM regarding your concern. ^DC twitter.com/messages/compo…

@ChaseSupport If you look at our DM history, this has already been sent to the Privacy Team on 2021-04-11. What's the next step if the Privacy Team was unable to resolve this?

@JoelAMay Hello, we noticed your comment and would like to help with your experience. I would like to forward your concern to our Privacy Team. May you kindly DM us with the full name on the letter and zip code please? ^BR twitter.com/messages/compo…

@USMobile The "top up via text" feature is completely broken for me. Switching the toggle to enable it does nothing and shows disabled when I view again later. The reply via SMS tells me I can enable the feature via SMS, but it doesn't know that command.

@Fred_Meyer Can I determine whether a digital coupon is a store coupon or manufacturer coupon? That's critical information for coupon stacking.

@Fred_Meyer At the Redmond store, there's no pedestrian route between the parking lot and NE 76th St. I often end up needing to walk through mud to walk across the street or to bus stop. Seeing how well worn the dirt path is, I'm clearly not alone. Red shows where there's no path

@FirstTechFed Your tax form emails link through a third party service I'm unfamiliar with and use HTTP instead of HTTPS. I would strongly suggest you send this feedback to your security team to consider using more trustworthy, secure links in the future.

@Fred_Meyer Do you know if there are supply issues with the Mexican Coke in glass bottles? I've been checking at the Redmond Fred Meyer every week for about 2 months now and haven't found a single one in stock. I've report in the app that it's out of stock to no avail.

@shakeshack I have feedback on your carry out paper bag with plastic handle patches to remove before recycling. I admit it's petty, but I really dislike the extra consumer burden to recycling. I'd be much happier with a 100% paper bag, reinforced handles or not.

@Namecheap How long does it take for your team to review abuse reports? A week is a long time to leave a fraudulent website up.

@HerreraBeutler How do I unsubscribe from your robocalls? I've received 3 unwanted calls recently from your office and I don't even live in your region.

@CashSupport It tells me $0.25 of $5.03, which I assume is a minimum fee or something, but not 1.5%. I was hoping you could nudge the email support to see my request before it's too late on Monday.

@JoelAMay It's not a 5% fee! It's 1.5%! However, we cannot take that action from Twitter. You will want to reach out to the team here: squ.re/cashhelp From there we can check to see if it's possible to reverse it, but in most cases it's not.

@CashSupport Today I accidentally initiated a Cash Out to a bank account I've closed. Are you able to cancel that Cash Out request before it gets sent? I sent an email about it, but haven't heard back yet.